NO to no. TSBs still do NOT equal free repair/replacement as much as I wish
it were different.
I've been affected by several TSBs over 21 years of owning 3 Preludes (all
widespread, longstanding defects, acknowledged by Honda, and appeared to be
manufacturing/design defects right down to singling out only one of the two
manufactures of that part). I was able to work around all but the last one
inexpensively on my own (no thanks to the a** of a local Honda dealer which
will not get any more service work, TB changes, etc from me). And ever
since Honda squelched Alldata, it's been a royal pain copying TSBs at NHTSA
headquarters in DC after finding summaries on their website.
So yes, it is up to each service manager (and zone office) as to whether ANY
"good will" is provided towards a TSB repair, even when the customer has
receipts showing the repair history at that dealer/location for 21 years!
J.
> No - we providing Chip information and proof that this is a widespread,
> longstanding defect which Honda acknowledged more than a year ago. From
[quoted text clipped - 31 lines]
>>>>There
>>>>should be a TSB for it by now.
Al - 18 Sep 2005 04:35 GMT
I'll see your No and raise you a No. Chip's post said his 03 Accord had
30,000 miles. That this would be a warranty fix was never part of the
question. I provided the information to Chip so that he would not get
snookered by his service writer.
> NO to no. TSBs still do NOT equal free repair/replacement as much as I
> wish it were different.
[quoted text clipped - 35 lines]
>>>> The Honda Service Bulletin has been out since June 2004 - # 04-027
>>>> Audio-HVAC Display Module is Dim or Dark
Casey - 19 Sep 2005 03:09 GMT
J. said
> NO to no. TSBs still do NOT equal free repair/replacement as much as I wish
> it were different.
No to your NO. I did get my radio head replaced free at 40,000 miles
and it didn't hurt a bit that there was a TSB on it.
Al gave me some great info on the TSB that helped me present my case to
Honda customer service.
Casey