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Car Forum / Honda Cars / September 2005

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Honda Accord 03  Radio panel lights

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bprier - 14 Sep 2005 04:07 GMT
My radio/AC/clock lights have gone out or are very dim. Everything works,
radio etc, no lights. Please help.
'Curly Q. Links' - 14 Sep 2005 05:10 GMT
> My radio/AC/clock lights have gone out or are very dim. Everything works,
> radio etc, no lights. Please help.

-- --------------------

Fastest way to get an answer is to search for the answers that already
exist. This was hashed out a few days ago. google.com (groups) is a good
place to start.

'Curly'
Elmo P. Shagnasty - 14 Sep 2005 11:37 GMT
In article
<1f36db9055fe470109c4ab1c11ee0fac@localhost.talkaboutautos.com>,

> My radio/AC/clock lights have gone out or are very dim. Everything works,
> radio etc, no lights. Please help.

Go to dealer.  There's a TSB on this.  They'll fix it for free.
chip - 15 Sep 2005 03:34 GMT
>In article
><1f36db9055fe470109c4ab1c11ee0fac@localhost.talkaboutautos.com>,
[quoted text clipped - 3 lines]
>
>Go to dealer.  There's a TSB on this.  They'll fix it for free.

If it's still under warranty they will, if not sorry about your
luck!!!!!!    Don't ever expect something for nothing.
                      Chip
High Tech Misfit - 15 Sep 2005 04:23 GMT
>>> My radio/AC/clock lights have gone out or are very dim. Everything works,
>>> radio etc, no lights. Please help.
[quoted text clipped - 4 lines]
> luck!!!!!!    Don't ever expect something for nothing.
>                        Chip

A few posters here have had Honda replace it for no cost (except maybe for
labour) even though their warranties had expired.  They had to fight like
hell with customer service, but I think Honda has gotten the point.  There
should be a TSB for it by now.
Al - 15 Sep 2005 11:36 GMT
The Honda Service Bulletin has been out since June 2004 - # 04-027
Audio-HVAC Display Module is Dim or Dark

>>>>My radio/AC/clock lights have gone out or are very dim. Everything works,
>>>>radio etc, no lights. Please help.
[quoted text clipped - 9 lines]
> hell with customer service, but I think Honda has gotten the point.  There
> should be a TSB for it by now.
E Meyer - 15 Sep 2005 14:31 GMT
We're not re-starting that misconception that TSB = free-repair again, are
we?  TSB (or Service Bulletin) provides directions to the mechanic on how to
troubleshoot and fix a problem. They do not usually authorize a free fix.

On 9/15/05 5:36 AM, in article l8cWe.660$H24.320@fe11.lga, "Al"
<XnospamX@optonline.net> wrote:

> The Honda Service Bulletin has been out since June 2004 - # 04-027
> Audio-HVAC Display Module is Dim or Dark
[quoted text clipped - 12 lines]
>> hell with customer service, but I think Honda has gotten the point.  There
>> should be a TSB for it by now.
Al - 15 Sep 2005 23:20 GMT
No - we providing Chip information and proof that this is a widespread,
longstanding defect which Honda acknowledged more than a year ago.  From
the posts on this newsgroup we know that some dealerships accomodate
their customers on this issue and some don't.  This is an obvious
manufacturing defect, not a routine repair or enhancement.

> We're not re-starting that misconception that TSB = free-repair again, are
> we?  TSB (or Service Bulletin) provides directions to the mechanic on how to
[quoted text clipped - 19 lines]
>>>hell with customer service, but I think Honda has gotten the point.  There
>>>should be a TSB for it by now.
J. - 18 Sep 2005 04:16 GMT
NO to no. TSBs still do NOT equal free repair/replacement as much as I wish
it were different.

I've been affected by several TSBs over 21 years of owning 3 Preludes (all
widespread, longstanding defects, acknowledged by Honda, and appeared to be
manufacturing/design defects right down to singling out only one of the two
manufactures of that part).   I was able to work around all but the last one
inexpensively on my own (no thanks to the a** of a local Honda dealer which
will not get any more service work, TB changes, etc from me).  And ever
since Honda squelched Alldata, it's been a royal pain copying TSBs at NHTSA
headquarters in DC after finding summaries on their website.

So yes, it is up to each service manager (and zone office) as to whether ANY
"good will" is provided towards a TSB repair, even when the customer has
receipts showing the repair history at that dealer/location for 21 years!

J.

> No - we providing Chip information and proof that this is a widespread,
> longstanding defect which Honda acknowledged more than a year ago.  From
[quoted text clipped - 31 lines]
>>>>There
>>>>should be a TSB for it by now.
Al - 18 Sep 2005 04:35 GMT
I'll see your No and raise you a No.  Chip's post said his 03 Accord had
30,000 miles.  That this would be a warranty fix was never part of the
question.  I provided the information to Chip so that he would not get
snookered by his service writer.

> NO to no. TSBs still do NOT equal free repair/replacement as much as I
> wish it were different.
[quoted text clipped - 35 lines]
>>>> The Honda Service Bulletin has been out since June 2004 - # 04-027
>>>> Audio-HVAC Display Module is Dim or Dark
Casey - 19 Sep 2005 03:09 GMT
J. said

> NO to no. TSBs still do NOT equal free repair/replacement as much as I wish
> it were different.

No to your NO.  I did get my radio head replaced free at 40,000 miles
and it didn't hurt a bit that there was a TSB on it.

Al gave me some great info on the TSB that helped me present my case to
Honda customer service.

Casey
Casey - 19 Sep 2005 03:13 GMT
High Tech Misfit said

> >>> My radio/AC/clock lights have gone out or are very dim. Everything works,
> >>> radio etc, no lights. Please help.
[quoted text clipped - 8 lines]
> labour) even though their warranties had expired.  They had to fight like
> hell with customer service, but I think Honda has gotten the point.  

I was one of those that won the battle and got a free replacement even
though I had almost 40,000 miles on my '03 Accord at the time.

I politely and calmly told the customer service rep (very nice lady, by
the way) that I was in contact with others experiencing the same
problem and would be posting my experience on the Internet.  That
probably wasn't the deciding factor in her decision, but I do think it
helped.

Casey
 
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