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Car Forum / Honda Cars / December 2005Help; 2004 Odyssey; replaced motor and now having problems
I rear-ended a very nice lady in an old Ford Bronco and about 25 MPH. The front end of the minivan looked totalled, but my insurance appraiser said that it was a very straight-forward procedure to replace the existing enine with another from a different Odyssey. He told my wife that we would "never know we were in an accident". Since then (9 months) we have had to have the van back into the shop 3 times because the serpentine belt keeps coming off. There is a bolt near the alternator that mounts to the engine block and the bolt has broken twice now. And, the last time, our trans fluid was completely gone and we had a leaky shift shaft seal. I can clearly see that the belt *wheels* are not aligned and that this is why the serpentine belt keeps shredding. Anyway, I think the insurance appraiser messed up and missed that the frame was bent in the original accident. But, I am not sure that I can prove this. I am wondering if anyone has had thier engine completely replaced and whether or not they are having similar problems. Also, any general advice would be much appreciated. Thanks!!!! Insist that the insurance adjuster and shop fix it correctly. Did you sign off on the fix? You should not have. It may be time to get legal help. >I rear-ended a very nice lady in an old Ford Bronco and about 25 MPH. > The front end of the minivan looked totalled, but my insurance [quoted text clipped - 14 lines] > replaced and whether or not they are having similar problems. Also, any > general advice would be much appreciated. Thanks!!!! We did sign off on the fix...but what option do we have otherwise? I mean, the appraiser assesses the damage and tells us what they will cover. So, we say, "Go do it. But, hey, are you sure there isn't some frame damage?" He says, "No, you never even know your were in an accident." Anyway, I am hoping that if the shop goes back and says yep, the appraiser missed some frame damage, that the insu co (Allstate) will step up. We're in Good Hands ,eh? (sarcasm inserted) Thanks! > We did sign off on the fix...but what option do we have otherwise? I > mean, the appraiser assesses the damage and tells us what they will [quoted text clipped - 9 lines] > > Thanks! My one experience with Allstate was as a victim -- the other guy who hit me had them. Convinced me that that was one company to stay away from. If I ever have to deal with them again, I'll get a lawyer first. >We did sign off on the fix...but what option do we have otherwise? I >mean, the appraiser assesses the damage and tells us what they will >cover. So, we say, "Go do it. But, hey, are you sure there isn't some >frame damage?" He says, "No, you never even know your were in an >accident." Your choice is to take it to a shop you trust. Then they do an assesment of the damage. They then compare that to what the appraiser wrote up. If they don't agree, they call up the appraisser. It is quite possible that there was damage that was not obvious until things were taken apart. >Anyway, I am hoping that if the shop goes back and says yep, the >appraiser missed some frame damage, that the insu co (Allstate) will >step up. They should. ------------- Alex I, in an 04 Ody, tboned a car that ran a red light going 45. The officer and I both thought the van was totalled. But no, in my case the engine and tranny were untouched but the entire front end was a gone. They did have to drop the engine and tranny to rebuild the front support. I have Farmers and had the work done at an Farmers approved Acura dealership. I have had no major problems with the workmanship and the dealership fully backed all their work for one year. My biggest complaint was that my agent did nothing to help speed up the process. We were without a van for a full month and didn't have rental on the policy. That sucks. I would say that the shop is incompetent or the replacement engine was junk. Hopefully your insurance will help out. Scott > I rear-ended a very nice lady in an old Ford Bronco and about 25 MPH. > The front end of the minivan looked totalled, but my insurance [quoted text clipped - 14 lines] > replaced and whether or not they are having similar problems. Also, any > general advice would be much appreciated. Thanks!!!! > I, in an 04 Ody, tboned a car that ran a red light going 45. The officer > and I both thought the van was totalled. But no, in my case the engine and [quoted text clipped - 6 lines] > was that my agent did nothing to help speed up the process. We were without > a van for a full month and didn't have rental on the policy. That sucks. Let's see here: someone else caused your car to be out of commission, and you didn't make that person pay for your rental? Sure, you subrogated the collision claim to your insurance company (not necessarily the right thing to do). But that doesn't mean you can't go after the other guy separately for a rental, does it? > Let's see here: someone else caused your car to be out of commission, > and you didn't make that person pay for your rental? Should have been able to. I have when I've been hit. > Sure, you subrogated the collision claim to your insurance company (not > necessarily the right thing to do). But that doesn't mean you can't go > after the other guy separately for a rental, does it? I always go after the other drivers insurance directly. I don't want my insurance company to pay out, possible not get all their money back form the "other guy" and then raise my rates as a result. I simply inform my agent of what happened in the event I need to get them involved, but then go after the other company. > > Sure, you subrogated the collision claim to your insurance company (not > > necessarily the right thing to do). But that doesn't mean you can't go [quoted text clipped - 3 lines] > insurance company to pay out, possible not get all their money back form the > "other guy" and then raise my rates as a result. Bingo. The ONLY reason to subrogate to your own insurance company is if the other guy has no insurance, AND it's a large claim. > I simply inform my agent of what happened in the event I need to get them > involved, Nowadays, even that can raise your rates. Keeping your own agent completely out of the loop is the only safe thing to do. >> > Sure, you subrogated the collision claim to your insurance company (not >> > necessarily the right thing to do). But that doesn't mean you can't go [quoted text clipped - 14 lines] > > Nowadays, even that can raise your rates. I've never heard of that happening. Basically, if the insurance co doesn't have to pay, as far as they are concerned it didn't happen. At least this is how it worked for me in the past first using All State as my co, and then (and still) as a customer of NationWide. > Keeping your own agent completely out of the loop is the only safe thing > to do. I keep him in the loop just in case any difficulties arise, he isn't new to the game and already knows what's going on. > >> I simply inform my agent of what happened in the event I need to get them > >> involved, > > > > Nowadays, even that can raise your rates. > > I've never heard of that happening. Believe me, it happens. The insurance companies are ruthless. Never even call to ask if you're covered on something that happened, unless you're comfortable with your rates going up. > Basically, if the insurance co doesn't > have to pay, as far as they are concerned it didn't happen. Not anymore. If they know that it happened, it's a mark against you--whether they pay or not. The simple fact that it happened is enough for them. > > Keeping your own agent completely out of the loop is the only safe thing > > to do. > > I keep him in the loop just in case any difficulties arise, he isn't new to > the game and already knows what's going on. You'd think that would be a wise move, but not in this day and age of in-your-face business attitude toward the customer. It's all about how much money they can put in your pocket. >> >> I simply inform my agent of what happened in the event I need to get them >> >> involved, [quoted text clipped - 25 lines] > >It's all about how much money they can put in your pocket. I'm sure you mean how much money they can put in their own pocket. I love the way some service companies raise rates under the banner of value. My cell phone company (Cingular) tells me that slamming me into a new plan is a good value because I now get 200 minutes for $30 instead of 75 minutes for $25. Of course, in four years I have never used all 75 minutes. Same thing with cable. You can get four channels for $15 or 120 channels for $55. If you only want ~12 of those channels you still have to pay for all 120. No drivers license and no insurance. Scott > > I, in an 04 Ody, tboned a car that ran a red light going 45. The officer > > and I both thought the van was totalled. But no, in my case the engine and [quoted text clipped - 13 lines] > necessarily the right thing to do). But that doesn't mean you can't go > after the other guy separately for a rental, does it? > No drivers license and no insurance. Did you follow him to the ends of the earth? not worth it. The Honda saved my life. I am just glad I was able to see my kid again. > > No drivers license and no insurance. > > Did you follow him to the ends of the earth? >I rear-ended a very nice lady in an old Ford Bronco and about 25 MPH. >The front end of the minivan looked totalled, but my insurance [quoted text clipped - 14 lines] >replaced and whether or not they are having similar problems. Also, any >general advice would be much appreciated. Thanks!!!! Hard to say what is going on without seeing it, but all of the pulleys are mounted to the engine, not the frame. It is hard to see how a frame problem would cause the belt to jump or shred unless it was making contact with the vehicle. Taking a wild stab, I would guess that the new engine was in an accident in the original vehicle. (Pretty good bet because otherwise it would still be in the original vehicle.) In that crash, the engine was impacted and something on that engine was bent or broken. The shop is missing it because they are looking for damage from your accident. I would also guess that they are dishonest, incompetent or both. If you can see that the pulleys are out of alignment, it should be easy to figure out why. Take it to a honda dealer and ask them to look at it. Thanks. I didn't realize that all of the pulleys are attached to the engine. Very interesting. Yes, I think we were kind of suspecting the engine frame was the problem. I will ask about the history of the replacement engine. Thanks for the info. >I rear-ended a very nice lady in an old Ford Bronco and about 25 MPH. >The front end of the minivan looked totalled, but my insurance [quoted text clipped - 8 lines] >*wheels* are not aligned and that this is why the serpentine belt keeps >shredding. You're half way there. You found the source of the problem. Now you have to fix it. >Anyway, I think the insurance appraiser messed up and missed that the >frame was bent in the original accident. But, I am not sure that I can >prove this. I am wondering if anyone has had thier engine completely >replaced and whether or not they are having similar problems. Also, any >general advice would be much appreciated. Thanks!!!! I don't see how a bent frame would cause the problem you describe. All the components are mounted to the engine so a bent frame should not be the cause of the problem. I would find a better shop to look at the car. ---------------- Alex Thanks Alex. Yeah, now that I know that all of the components are attached the engine, I am thinking that the replaced engine must have had previous damage or something. The shop seems to agree, but I haven't heard back definatively. If that is the case, I am going to ask Allstate to replace the engine (again) with a NEW 2004 engine. I think that I can probably demand that from them. Or, alternatively, they can take my van for parts or resale and buy me an undamaged one. If they fight me I'll be calling my lawyer. I've been back to the shop 3 times since May; and twice my family was stranded (both times on vacation!). I live in Colorado, and it's not pleasant getting stranded in December. Anyway, the appraisal that we signed states that Allstate fully gaurantees all parts. So, I'll be asking them to to so. |
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