> > No questions regarding the salesdroids or sales tactics?
>
> No I'm sorry but the student's remit is towards Graphical communication
> and the non person aspects of how information is got across to
> potential buyers, including the look of the showroom.
In the States, all you would have to do is visit a Lexus dealership to
see how to do a new car showroom right. Toyota appears to have done an
outstanding job with the research.
These days, lots of buyers get information via the web and only go to a
showroom to get a test drive prior to a purchase. Design of the web
site could be more important than the showroom. In fact, once car
companies start to open car stores at shopping malls (designed to work
with web savvy clients) the whole showroom concept is out the window.
mr tech - 04 Nov 2006 00:11 GMT
Many thanks for your comments, in my own experience I have to agree
with you.
However, I do find that the "feel" of the dealership does influence any
interactions I have with them, (almost as much as the "droid"
approach).
I am sure Emily will pay attention to the Lexus comments.
Thanks again.
Emily's Faculty Head