Car Forum / Honda Cars / December 2006
All the oil ran out of my new 2007 CR-V !!
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Chuck Connell - 12 Dec 2006 14:29 GMT I have a one-month old 07 CRV with about 900 miles. Last night I noticed the oil light blinking randomly. I checked the oil level as soon as I got home, just a couple miles later. It was down, so I added a quart. I did another short errand (5 miles), then checked the oil again. Still low, so I added another quart and parked it for the night. This morning I checked the stick and it showed nothing. So I added two more quarts, bringing the level up to full (2nd hole in the stick). I drove the car directly to the dealer this morning (about 5 miles) with no oil light coming on.
I now realize that the oil has been running out for a week or more. There are oil spots where I park my car at work, and two large spots in my driveway. The oil level was down 4 quarts!
Some questions...
- Has anyone else had this problem?
- What is the total oil capacity of this vehicle? I suspect it is just over 4q, so my oil was VERY low.
- Should I demand a new car from the dealer, since I drove it for some days this way? (Probably about 20-30 miles per day.)
- Any other thoughts/insights?
TIA, Chuck Connell http://www.chc-3.com -- My home page
Dano58 - 12 Dec 2006 16:07 GMT > I have a one-month old 07 CRV with about 900 miles. Last night I noticed > the oil light blinking randomly. I checked the oil level as soon as I got [quoted text clipped - 20 lines] > > - Any other thoughts/insights? Your owners manual could certainly tell you capacity of the sump.
You didn't check the drain plug? That would be the most likely culprit in my mind. Not being real familiar with Hondas yet, generally, a flashing light is worse than a solid light. In my Audi, if I had a flashing oil light, I would immediately pul over and turn off the car, as that indicates a severe lack-of-oil condition (versus a solid light which would mean I may be down a quart). So you could have done some serious damage to the car. The dealer will probably fix the oil loss problem and leave it at that.
Good luck.
Dan D '07 Odyssey EX
PS Just looked at my Oddy's manual, the light is actually an oil PRESSURE indicator, not an oil LEVEL indicator, and says that driving with it flashing or on can lead to severe engine damage. Again, this is in my Odyssey. DD
E Meyer - 12 Dec 2006 16:46 GMT The previous generation of the CR-V had problems with the oil filter gaskets stacking up and then blowing out, resulting in loss of oil & fires, but it happened after the first oil change. At 900 miles, I assume you have not changed the oil yet, so the likely culprits are loose drain plug, loose oil filter, or road damage to something under it.
If at any point it actually ran dry, there is going to be engine damage. On a 1 month old car, unless you ran over something and put a gash in the oil pan, I would certainly try to make them replace it unless they can prove to you that no damage has been done.
On 12/12/06 8:29 AM, in article nqSdnZV3zoPqIOPYnZ2dnUVZ_oannZ2d@conversent.net, "Chuck Connell" <connell@chc-3.com> wrote:
> I have a one-month old 07 CRV with about 900 miles. Last night I noticed > the oil light blinking randomly. I checked the oil level as soon as I got [quoted text clipped - 24 lines] > Chuck Connell > http://www.chc-3.com -- My home page Chuck Connell - 12 Dec 2006 17:02 GMT Just got off the phone with the service rep at the dealer (Herb Chambers in Burlington MA). The crank seal was blown. The oil was pumping onto the ground as the engine ran. He said "it looks like everything is OK inside the engine". I said there is no way to know that without putting the crankshaft and cylinder walls under a microscope. He more or less agreed.
I said that I want a new car, and he agreed to escalate this to his manager.
Chuck
MLD - 12 Dec 2006 18:24 GMT > Just got off the phone with the service rep at the dealer (Herb Chambers in > Burlington MA). The crank seal was blown. The oil was pumping onto the [quoted text clipped - 6 lines] > > Chuck Glad that the source of the problem has been identified---don't let them blow you off. Peruse with Honda for a new car. If that doesn't work be a nice guy and settle for a new engine. No luck, go for an engine teardown and have the rings, valve seals and whatever inspected/replaced. They put 4 qts of oil in the car because that's what it needs--you ran with a lot less--hard to imagine you got away damage free and you don't want it to haunt you for the life of the car. I am in the same area and might buy from that dealer so would you post how this all ends? MLD
Chuck Connell - 12 Dec 2006 20:40 GMT Flatlander47 - 13 Dec 2006 03:22 GMT >>"Chuck Connell" <connell@chc-3.com> wrote in message >>news:H9ydnQs6EZfOfOPYnZ2dnUVZ_oytnZ2d@conversent.net... [quoted text clipped - 19 lines] >>that dealer so would you post how this all ends? >>MLD Yeah, what he said. And if you don't get satisfaction on at least a new engine, contact your local Attorney General's consumer protection office. I don't know how things are out there, but here in Kansas they're pretty proactive at pursuing such things.
Frank Boettcher - 13 Dec 2006 14:05 GMT >Just got off the phone with the service rep at the dealer (Herb Chambers in >Burlington MA). The crank seal was blown. The oil was pumping onto the [quoted text clipped - 6 lines] > >Chuck I'm curious. Did they indicate the cause of the crank seal failure. I've never heard of one failing catastrophically like you describe.
Frank
Earle Horton - 13 Dec 2006 16:01 GMT > >Just got off the phone with the service rep at the dealer (Herb > >Chambers in Burlington MA). The crank seal was blown. The [quoted text clipped - 10 lines] > I'm curious. Did they indicate the cause of the crank seal failure. > I've never heard of one failing catastrophically like you describe. Any part can fail. Honda engines aren't perfect, they just have a lower failure rate than some of the competition. I would be interested to see if this fellow gets a new car or even a new engine. I am thinking maybe they drop the pan, plastigage some bearings, take a compression test, and tell him all is well. Then it is up to him to keep track of oil consumption to see it anything has really been damaged.
Earle
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Chuck Connell - 13 Dec 2006 18:37 GMT They did not tell me why the seal failed. I suspect that they don't know. It was just blown, with oil pouring out of it.
Chuck
Red Cloud - 14 Dec 2006 08:36 GMT > Just got off the phone with the service rep at the dealer (Herb Chambers in > Burlington MA). The crank seal was blown. The oil was pumping onto the [quoted text clipped - 6 lines] > > Chuck Wow! Already engine trouble on brand new cars??? Wow! Way too early.
I bet that Hyundai dealer will exchange with a new car.
Michael Pardee - 15 Dec 2006 00:41 GMT >> Just got off the phone with the service rep at the dealer (Herb Chambers >> in [quoted text clipped - 11 lines] > > I bet that Hyundai dealer will exchange with a new car. It would be a real scandal if there were a lot of these, but this is the first one I've heard of in the five years or so I've been here. Of course it is most likely a failure of the seal itself, and it's a good bet Hyundai gets their seals from the same vendor, for the same reasons Honda buys from them.
Few dealers would want to exchange the entire car; I doubt the Hyundai dealers are as foolish as you suggest. (You wouldn't do that, would you?) Infancy failures are legion - that's why warranties exist, you know - and they are usually handled on the concept of the "FRU" (field replaceable unit). In this case the unit is the engine, because the whole car isn't riddled with defects. A new car would mean the customer is exposed to being the field tester for a whole new vehicle again, with the increased risk of failures that implies.
Mike
Tegger - 15 Dec 2006 01:29 GMT > Infancy failures are legion Actully, they're extremely rare. The problem is, even a 0.01% field failure rate is considered catastrophic due to the absolute numbers involved. Plus the bad publicity generated therefrom.
> that's why warranties exist, you > know And the worse the perceived quality, often the better the warranty, in an attempt at putting peoples' minds at ease. Anybody remember NSU's rotaries?
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motsco_ - 12 Dec 2006 17:19 GMT <SNIP>
> - Should I demand a new car from the dealer, since I drove it for some days > this way? (Probably about 20-30 miles per day.) > TIA, > Chuck Connell > http://www.chc-3.com -- My home page ======================================================
Hmmmm Your owner's manual says you should _shut it down_ if you ever see the oil light come on. You said you drove it 'a couple more miles'. I don't think you're in a position to demand anything.
Hopefully it will be OK.
'Curly'
Chuck Connell - 12 Dec 2006 17:28 GMT When I say "drove it for some days this way", I meant that I drove it for some days without knowing there was an oil problem. As soon as I actually saw the oil light flicker, I continued home (about 2 miles) and immediately added a quart of oil before doing my next errand. The oil light went out.
Chuck
> ====================================================== > [quoted text clipped - 5 lines] > > 'Curly' notbob - 12 Dec 2006 17:48 GMT > When I say "drove it for some days this way", I meant that I drove it for > some days without knowing there was an oil problem. As soon as I actually > saw the oil light flicker, I continued home (about 2 miles) and immediately > added a quart of oil before doing my next errand. The oil light went out. It should be ok. I did something similar (oil light on, few qts low) with my 4th gen hatchback Si at about 125K miles. It's now at 240K miles and still runs great. Besides, not a whole lot you can do about it now. :\
nb
MLD - 12 Dec 2006 18:29 GMT > > When I say "drove it for some days this way", I meant that I drove it for > > some days without knowing there was an oil problem. As soon as I actually [quoted text clipped - 5 lines] > miles and still runs great. Besides, not a whole lot you can do about > it now. :\ Great comment! From where you sit you can tell that his engine is OK. He had a major defect, why should he take any chances as to the effect it had on his engine. You would be surprised as to what Honda will do to protect the reputatioin of their engines. MLD MLD
> nb MLD - 12 Dec 2006 18:13 GMT > I have a one-month old 07 CRV with about 900 miles. Last night I noticed > the oil light blinking randomly. I checked the oil level as soon as I got [quoted text clipped - 24 lines] > Chuck Connell > http://www.chc-3.com -- My home page If you can't fine evidence of an external leak--drain plug, filter etc, then a contact with Honda is mandatory. If they have any fear that there is an engine related problem they will go all out to find out what it is and will rectify your problem with minimal cost to you. As a absolute minimum you should have some diagnostic checks to determine if the engine has suffered some damage. The car is new--you don't an oil burner for the rest of it's life. MLD
Chuck Connell - 13 Dec 2006 13:19 GMT I have not yet heard back from the dealer, about their intended resolution. I am now driving a rental, which they are paying for. If the dealer offers to install a new engine, I am wondering if I should accept it... It seems pretty complicated to me to replace the whole engine, with all of its many interconnections, and do it as well as the engine in a new car.
Thoughts on whether I could trust a dealer to do this right?
Chuck
MLD - 13 Dec 2006 15:27 GMT > I have not yet heard back from the dealer, about their intended resolution. > I am now driving a rental, which they are paying for. If the dealer offers [quoted text clipped - 5 lines] > > Chuck Go after a new car; right now your Dealer should be your advocate since any major decision will come from Honda (since it was their new car that experienced a mechanical failure). The Dealer will get paid to do whatever Honda recommends so I don't think that he would be worried about his costs . If Honda will not replace the car ( fall over in surprise if they do) then I think that you will be doing well if you're offered a new engine. That should be the minimum offer, I just wouldn't want the one that's in there now. Inspection and replacement of some components may not get all the potential areas of trouble. I'd be concerned too about all the teardown and reassembly involved in a replacement but it's doable and much of the same teardown occurs if they were just inspecting/replacing the innards of the engine. Keep us updated as this is will be a good insight as to how that Dealer and Honda will respond. MLD
Dave and Trudy - 13 Dec 2006 23:07 GMT >I have not yet heard back from the dealer, about their intended resolution. >I am now driving a rental, which they are paying for. If the dealer offers [quoted text clipped - 5 lines] > > Chuck Chuck, I wonder why you think you are entitled to a new engine let alone a new car? I believe that you should make your decision based on what the dealer finds with your present car. If it was a manufacturing defect or a construction mistake, then I would agree that you should be entitled to a new engine. If it turns out that your problem resulted from damage caused by a road hazard, such as a hole in the oil pan or something striking the filter and dislodging it then the situation is completely different. To illustrate; if you bought a new battery for your car, and during installation you dropped the battery and knocked a hole in it, would you expect a replacement under warranty? I don't think so. Furthermore, you exacerbated the situation by continuing to drive the vehicle after the idiot light illuminated. If they really wish to do so, Honda can argue that you are responsible, at least in part, for damage to the engine. Don't get me wrong, I am not saying that I agree with that position, rather I am simply pointing out to you what may come down the pike. I would prepare myself for all contingencies and have arguments to counter them. As far as accepting a new engine, definitely! A new engine, installed by the dealership, should carry the same warranty as the original engine. In any case, good luck and I hope this all works out for the best for you.
DaveD
Red Cloud - 14 Dec 2006 08:48 GMT > >I have not yet heard back from the dealer, about their intended resolution. > >I am now driving a rental, which they are paying for. If the dealer offers [quoted text clipped - 28 lines] > > DaveD He should get new engine if not get a new car even if the fault is on the driver. If this happens to Hyundai, with Hyundai aggressive service will replace new engine based on Hyundia's 5 years or 100,000 miles guarantee.
Michael Pardee - 15 Dec 2006 00:48 GMT > He should get new engine if not get a new car even if the fault is on > the driver. > If this happens to Hyundai, with Hyundai aggressive service will > replace new engine based on Hyundia's 5 years or 100,000 miles > guarantee. You notice he is in line to get a new engine under the Honda warranty, too? Hyundai isn't as stupid as you suggest; they are pretty smart people. They won't warranty something that is damaged through owner negligence, because it is spelled out in the warranty and that would be simply bad business. Leading car makers, including Honda and Toyota, have consistently given customers the benefit of the doubt and footed the bill for major failures that may be brought on by customer negligence. But that doesn't mean they are foolish about it.
Mike
tww - 14 Dec 2006 01:27 GMT > I have not yet heard back from the dealer, about their intended resolution. > I am now driving a rental, which they are paying for. If the dealer offers [quoted text clipped - 5 lines] > > Chuck I think they will repair it. My experience with a 99 Accord 5 spd with problem with 5th grinding on a shift at 600 miles was that Honda would not replace the transmission -- in fact stalled me for well over 6 weeks until I just gave up and had the dealer fix the transmission. They found it had been incorrectly assembled at factory. A lot depends on your State laws -- and your willingness to hire legal assistance.
L Alpert - 15 Dec 2006 01:55 GMT > I have not yet heard back from the dealer, about their intended > resolution. I am now driving a rental, which they are paying for. If [quoted text clipped - 5 lines] > > Chuck The install new engines in the factory all the time.
Joe LaVigne - 15 Dec 2006 04:56 GMT >> I have not yet heard back from the dealer, about their intended >> resolution. I am now driving a rental, which they are paying for. If [quoted text clipped - 7 lines] > > The install new engines in the factory all the time. The dealer doesn't work at the factory, and the factory uses machinery for most of the work.
But installing an engine should be doable by any competent mechanic. It takes time and work, but it isn't something new to the automotive world.
Chuck Connell - 14 Dec 2006 14:28 GMT Based on the fact that I drove the car for 4-5 days, with the engine dry (or nearly dry) of oil, I am asking Honda for a new car or factory-new engine. Here is the letter I just faxed to the dealer....
+++++++++++++++++++++
Notes about 2007 CR-V Oil Loss December 12, 2006 Chuck Connell, 781-939-0505 Car purchased from Herb Chambers Honda
Driving home from work last night, about 2-3 miles from home, I thought I saw a light flicker on the dashboard. I looked, but saw nothing. I continued to drive. I saw another flicker, looked again, and just saw the oil light go out. I continued to drive. The light came on again, and then went off. I was now about one mile from home. I continued home, and checked the dip stick as soon as I got there. It was hard to read in the dark, and I had just stopped the engine, but it appeared low. I added a quart of oil.
I drove my daughter to dance class (5 miles total) without the oil light coming on. I checked the dipstick when I got home anyway. It appeared low, so I added another quart of oil and parked the car for the night.
This morning, I checked the dipstick. The oil was completely off the stick, or perhaps just a drop at the bottom. I added two quarts, bringing the oil level up to full (2nd hole in the stick). The crankcase had been down four quarts of oil. I drove directly to the dealer, about 6 miles.
Looking back, the leak started at least 5 days earlier.
- There are two large oil spots in my driveway. One where the CRV was parked, and another at the entrance to the driveway. I saw both of these over the previous weekend, but did not imagine they were from my new car. The first one, I assumed was from my 10-year-old Saturn which had a large transmission leak a few months ago. The second one, I assumed was from another car that had visited our house or turned around in the driveway. The driveway is black and old, so it is not obvious when a new oil spot appears.
- There are two oil spots at my office parking lot, where I parked my CRV the previous week. I remember where I parked because I had backed my car in there, so that a glass company could easily fix the front windshield, which had been cracked by a stone.
I now realize that the engine was dry of oil for 4-5 days, or more. When I started the car those mornings, it started slowly, as if the battery were low. I thought, at the time, that this seemed strange. Why would a new battery be sluggish? But the car started, and ran fine, so I dismissed it. I now understand that the reason the battery seemed weak is because the engine was dry and not lubricated. This period covers at least 8-10 dry starts, because each day I started it again after work, after 9 hours of non-use.
-- END --
Earle Horton - 14 Dec 2006 15:48 GMT My advice is to see a product liability lawyer, aka lemon law lawyer, to see if you have any hope of getting something here. As an amateur, my opinion is that the letter should have said, what you want.
Earle
> Based on the fact that I drove the car for 4-5 days, with the engine dry > (or nearly dry) of oil, I am asking Honda for a new car or factory-new [quoted text clipped - 50 lines] > > -- END --
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jmattis@attglobal.net - 14 Dec 2006 16:36 GMT > My advice is to see a product liability lawyer, aka lemon law lawyer, to see > if you have any hope of getting something here. As an amateur, my opinion > is that the letter should have said, what you want. Depending on your state's laws, you may need to prove both loss of value and impaired use. But the car still drives and you can't show any damages right now -- from what you've said so far. No, mental anguish doesn't count.
A few momentary flickers won't do any damage. That would mean that you generally had pressure and everything may be okay. I don't think Honda will fault a driver for not pulling over if there were just minimal flickering.
On the other hand, a minute of cruising at zero pressure, or much less at high rpm, will terminate the bearing surfaces of the connecting rods with extreme prejudice. These are the very first internals to go. After that, internal failures are random. You can't inspect the rod bearings without a complete teardown. I would NEVER trust the dealer to do such a job. They're much better at removing an engine and replacing as a unit.
I doubt you did any damage whatsoever. I would ask for an extended warranty agreement and leave the engine in there. Would I be happy? Not really. I would worry more about loose connections or other damage if the engine is pulled out, though.
As far as good customer relations, Honda really should just replace the car. They can sell yours for a couple of thousand off and chalk it up to goodwill. I have been surprised in the past by their willingness to bend over, so do your talking with the Honda representative, NOT the dealer. Ask the dealer how to make an appointment, or get on the phone with Honda. Now.
Tegger - 14 Dec 2006 18:44 GMT <snip>
Chuck, while I sympathize with your problem and have been following this thread with interest, I must point up something nobody has as yet: It is poor procedure to keep changing the Subject line with each message. Some newsreaders have fits with changing Subject lines.
The subject line should stay the same throughout the thread unless the suject changes enough to send the thread off-topic, which this one has not.
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Chuck Connell - 14 Dec 2006 20:33 GMT OK. Sorry. I am using a graphical reader, which displays the whole thread nicely indented as appropriate. So changing subject lines is helpful sometimes in that case.
Chuck
> <snip> > [quoted text clipped - 6 lines] > suject changes enough to send the thread off-topic, which this one has > not. Chuck Connell - 14 Dec 2006 20:35 GMT The dealer (and Honda corporate) has come back with their latest offer... No new car, no new engine, but a 7 year / 100K warranty. I am thinking about it.... Comments?
Chuck
>I have a one-month old 07 CRV with about 900 miles. Last night I noticed >the oil light blinking randomly. I checked the oil level as soon as I got [quoted text clipped - 24 lines] > Chuck Connell > http://www.chc-3.com -- My home page tww - 14 Dec 2006 23:11 GMT > The dealer (and Honda corporate) has come back with their latest offer... > No new car, no new engine, but a 7 year / 100K warranty. I am thinking > about it.... Comments? > > Chuck Not surprised. Figured they would fix it rather than replace the engine or the car. The bad part about this is if there is failure at an inopportune time -- on a trip somewhere -- you are inconvenienced considerably.
> >I have a one-month old 07 CRV with about 900 miles. Last night I noticed > >the oil light blinking randomly. I checked the oil level as soon as I got [quoted text clipped - 24 lines] > > Chuck Connell > > http://www.chc-3.com -- My home page E Meyer - 15 Dec 2006 03:14 GMT If you are reasonably sure that it never actually ran bone dry, chances are that it really wasn't damaged. If they are offering to extend the bumper to bumper warranty and not just the engine internals, I would take the warranty, it would turn it into the cheapest to maintain car you could get.
I know, a lot of "if"s. You will need to decide based on how much damage, if any, you think was actually done to it.
On 12/14/06 2:35 PM, in article J9GdnZSV_Z6IKxzYnZ2dnUVZ_tunnZ2d@conversent.net, "Chuck Connell" <connell@chc-3.com> wrote:
> The dealer (and Honda corporate) has come back with their latest offer... > No new car, no new engine, but a 7 year / 100K warranty. I am thinking [quoted text clipped - 30 lines] >> Chuck Connell >> http://www.chc-3.com -- My home page Paul. - 15 Dec 2006 04:36 GMT Can you compare the vehicle MPG before and after the incident? If the MPG drops, that would be an indication of increased friction due to damage. Or it could be colder weather and longer warm up times. Either way, it is a possible data point.
Paul. Phoenix, AZ
> The dealer (and Honda corporate) has come back with their latest offer... > No new car, no new engine, but a 7 year / 100K warranty. I am thinking [quoted text clipped - 30 lines] >> Chuck Connell >> http://www.chc-3.com -- My home page Michael Pardee - 15 Dec 2006 12:33 GMT > The dealer (and Honda corporate) has come back with their latest offer... > No new car, no new engine, but a 7 year / 100K warranty. I am thinking > about it.... Comments? > > Chuck If there was damage from running dry, it should be apparent in the next month (the voice of sad experience!) I undertightened an oil filter when I was a kid and by the time the oil light came on - I was on the freeway - the damage was done. It was audible as a soft snare drum sound right away and progressed to a clear rod knock within a week or two. It seems the indium coating on the crank bearings is intolerant of being run dry :-(
The warranty sounds like a really good deal. If they replace the engine (or the car) and the tranny goes out at 70K miles without an extended warranty you are on your own. With the warranty, you are covered for engine damage and more. It's also a good deal for Honda, since it's "soft" money. Heck, at work we accepted 2 years of free tech support for a piece of equipment the mfr's contractor botched an upgrade on. A pretty good deal, since the support was worth $7500 per year! And it didn't cost the mfr any hard money. Life is good....
Mike
Dano58 - 15 Dec 2006 15:46 GMT > The dealer (and Honda corporate) has come back with their latest offer... > No new car, no new engine, but a 7 year / 100K warranty. I am thinking > about it.... Comments? Do you/did you plan to keep the car that long? I would maybe ask for 2 additional items - unlimited use of a comparable loaner car*, should the engine have a problem down the road when you are away from home or on a trip, and make the warranty transferrable to a future owner. Whatever you do, make dsure it is documented and you may want to have a lawyer look it over for you.
*By this I mean, another CRV or something larger, versus them giving you a clapped-out '93 Civic.
Dan D '07 Odyssey Slate Green Central NJ USA
Chuck Connell - 15 Dec 2006 16:24 GMT Yes, I have kept several cars for 10 years.
Chuck
slim - 19 Dec 2006 01:36 GMT > Yes, I have kept several cars for 10 years. I just had new front axles and four Pirelli 400's put on my 10 year old Civic Coupe.
They will have to pry my cold dead hands off the wheel before I sell it!
 Signature - Slim
BlackGT2000 - 14 Dec 2006 23:34 GMT I would try for the motor still.
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Chuck Connell - 15 Dec 2006 13:09 GMT I have decided to accept the engine repair and the warranty. Here's why...
- The warranty is a full 7y/100k, not just on the engine. It is the Honda Care plan and includes roadside assistance, lodging if I am away from home, repair at any US dealership. It is bumper to bumper, but I assume that does not include standard wear items, like tires and brake shoes. (They are sending me the full contract.)
- The crankcase capacity is actually 5.3q. I thought it was 4.3. So at its worst moment, my engine had 1.3q left in it.
- I added oil quickly (2 miles, low speed) after the light blinked on. So assuming the light is working properly, and warns of low oil pressure, the pressure was not low for very long. The light never came on steady.
- I work near the dealer, so it is easy for me to take the car in again. If the car really runs fine for 7 years, I guess it was OK.
On the other hand... I am disappointed in how the dealer (Herb Chambers, Burlington MA) responded to this. The General Manager tried to call me once, and left a message. But he never called back again, despite my 3-4 phone messages to him plus a fax. The dealer should have jumped on this problem and done anything reasonable to satisfy the customer. All my substantial conversations were with American Honda Corp, and they were very responsive.
Thanks to this list for all the input.
Chuck Connell http://www.chc-3.com -- My home page
>I have a one-month old 07 CRV with about 900 miles. Last night I noticed >the oil light blinking randomly. I checked the oil level as soon as I got [quoted text clipped - 24 lines] > Chuck Connell > http://www.chc-3.com -- My home page MLD - 15 Dec 2006 14:29 GMT I think that you made out as well as can be expected. Any significant damage should be apparent well within the time and mileage. Plus you got a lot more perks with the extra coverage. MLD
> I have decided to accept the engine repair and the warranty. Here's why... > [quoted text clipped - 55 lines] > > Chuck Connell > > http://www.chc-3.com -- My home page Grumpy AuContraire - 15 Dec 2006 16:06 GMT You're getting the best of both worlds and is exactly the best decision that you could have made.
I would monitor consumption closely for the next few months. Traditionally, Honda engines consume virtually no oil between changes. There is a caveat here in that Honda considers consumption of up to a quart every thousand miles "acceptable" but this same consumption rate is very high in comparison to the normal Honda engine.
JT
> I have decided to accept the engine repair and the warranty. Here's why... > [quoted text clipped - 55 lines] > > Chuck Connell > > http://www.chc-3.com -- My home page Chuck Connell - 15 Dec 2006 16:26 GMT Good idea. I will monitor both mpg (built in display) and oil use. I know what the previous mpg average was, as a basis for comparison.
Chuck
Chuck Connell - 15 Dec 2006 16:41 GMT Correction to below... The General Manager had called me again, and left another message. I did not know this at the time I typed the below. We talked on the phone for 10-15 minutes. He offered to replace the car via his dealership, if I detect any problems with the engine, even if American Honda does not. He gave me his cell number and told me to call if anything develops. So this made me feel somewhat better about the experience.
Chuck
> On the other hand... I am disappointed in how the dealer (Herb Chambers, > Burlington MA) responded to this. The General Manager tried to call me [quoted text clipped - 3 lines] > substantial conversations were with American Honda Corp, and they were > very responsive. nm5k@wt.net - 17 Dec 2006 06:25 GMT > > On the other hand... I am disappointed in how the dealer (Herb Chambers, > > Burlington MA) responded to this. The General Manager tried to call me [quoted text clipped - 3 lines] > > substantial conversations were with American Honda Corp, and they were > > very responsive. My gut hunch is you have no engine damage at all.. The reason I say that is you didn't take too long to deal with it, and if I remember right from your postings, you didn't drive too much with the light actually on. If the engine was so low as to really be a problem, you would almost certainly hear it. IE: noisy valves clacking, possible knocking, etc.. I don't think you noticed this, so I don't think it was ever totally out of oil. So I think most likely you didn't have any real damage, and with the warranty, you should be ok. If the engine did get messed up, it will already be sounding at least slightly different than it did before. If it still runs and sounds exactly the same as before, I wouldn't be too worried about it. MK
Mike - 18 Dec 2006 15:42 GMT > so low as to really be a problem, you would almost certainly hear it. > IE: > noisy valves clacking, possible knocking, etc.. I don't think you > noticed this, > so I don't think it was ever totally out of oil. If the CR-V had run out of oil completely, OP would have noticed it. A few years back I had a Saab 9000 that the oil pump started to go. The sounds that came out of the engine before the pump kicked back on were unmistakable - metal grinding on metal. When I drained the oil after that, I couldn't believe how many metal shavings were in the oil - yikes! I got rid of that car - FAST.
Mike
dold@83.usenet.us.com - 15 Dec 2006 16:42 GMT In rec.autos.makers.honda Chuck Connell <connell@chc-3.com> wrote:
> I have decided to accept the engine repair and the warranty. Here's why...
> - The warranty is a full 7y/100k, not just on the engine. It is the Honda The overriding reason is that you really don't have much choice.
100k isn't long for a Honda. What if this defect caused the life of the engine to drop from 320k to 200k? That's well beyond your warranty, but it's a loss to you.
On the other hand, was there any damage done? Probably not. Was that a low oil level light, or a low oil pressure light? A low level light is an early warning. Reacting to a low level light as you did should result in no harm to the engine. A low pressure condition could cause some amount of damage to the motor, perhaps damage you will never see.
> On the other hand... I am disappointed in how the dealer (Herb Chambers, > Burlington MA) responded to this. The General Manager tried to call me [quoted text clipped - 3 lines] > substantial conversations were with American Honda Corp, and they were very > responsive. "Reasonable" doesn't include throwing away a new car at his expense, nor does it include casual return of phone calls if it has been indicated that the customer is after a resolution that isn't likely to occur. As others noted, the dealer is not in charge here, AMC is in control. You had "substantial" conversations with the people with the financial involvement.
 Signature --- Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
Michael Pardee - 16 Dec 2006 13:54 GMT > 100k isn't long for a Honda. What if this defect caused the life of the > engine to drop from 320k to 200k? That's well beyond your warranty, but > it's a loss to you. I can't imagine what that damage would be. Oil starvation isn't exactly rare and the effects are well known.
Mike
jmattis@attglobal.net - 16 Dec 2006 00:18 GMT > I have decided to accept the engine repair and the warranty. Here's why... Not a bad thing, really, but I would go for the 8 year 120,000 HondaCare warranty. It's retail value is only a couple of hundred more & Honda left you this negotiation room, so ask for it. (Eight years is new for 2007 models. Most people don't know it exists.)
HondaCare does not cover "wear". It technically covers parts that "break", so I would ask for special terms that "wear" of internal engine parts is in fact covered. That's the whole point of this exercise: concern over unusual wear caused by insufficient lubrication.
HondaCare warranties are transferrable, so it would be worth something to you later on.
JXStern - 19 Dec 2006 15:43 GMT >HondaCare warranties are transferrable, so it would be worth something >to you later on. Which is a good thing, if you want to sell the car, with a history like this.
J.
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