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Car Forum / Honda Cars / August 2007

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When a dealer offers 10% off maintenance?

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void.no.spam.com@gmail.com - 11 Jul 2007 15:03 GMT
What does it mean if a dealer tells you they will give you 10% off
maintenance?  Will they really give you the discount, or will they
jack up the price by 10% so that it doesn't mean anything?
Tegger - 11 Jul 2007 15:43 GMT
> What does it mean if a dealer tells you they will give you 10% off
> maintenance?  Will they really give you the discount, or will they
> jack up the price by 10% so that it doesn't mean anything?

They're trying to get you in the door because they know chances are good
they will find other stuff that needs fixing.

Most people do nothing to their cars until they get an enticement like the
one you got. And neglect breeds big repair bills.

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Tegger

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

void.no.spam.com@gmail.com - 11 Jul 2007 16:13 GMT
> "void.no.spam....@gmail.com" <void.no.spam....@gmail.com> wrote innews:1184162611.182148.210310@m3g2000hsh.googlegroups.com:
>
[quoted text clipped - 7 lines]
> Most people do nothing to their cars until they get an enticement like the
> one you got. And neglect breeds big repair bills.

Yeah I go once a year, for the oil change, and tell them to do
whatever kind of maintenance is necessary.  I don't drive much
though...  maybe 5-10K miles a year.
G-Man - 11 Jul 2007 16:31 GMT
> and tell them to do whatever kind of maintenance is necessary.  >

You my friend are a service managers wet dream!

G-Man
Tegger - 11 Jul 2007 23:10 GMT
"G-Man" <g_foreman@yahoo.com> wrote in news:1399tus8b9ugl52
@news.supernews.com:

>> and tell them to do whatever kind of maintenance is necessary.  >
>
> You my friend are a service managers wet dream!
>
> G-Man

He didn't say he told them to perform whatever REPAIRS are necessary, just
maintenance. What he's doing is GOOD.

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Tegger

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

G-Man - 12 Jul 2007 00:03 GMT
I don't agree.  Most dealerships go way above and beyond what is in the
"What is needed" schedule.

I would go as far as to agree to everything that IS on the schedule.  Even
that is crap sometime.  I learned when at 60k on an accord years ago, they
changed the drain plug.  There was nothing wrong with it, but it was on the
schedule.  This was YEARS ago.

G-Man

> "G-Man" <g_foreman@yahoo.com> wrote in news:1399tus8b9ugl52
> @news.supernews.com:
[quoted text clipped - 7 lines]
> He didn't say he told them to perform whatever REPAIRS are necessary, just
> maintenance. What he's doing is GOOD.
Tegger - 12 Jul 2007 00:23 GMT
<top posting corrected>

>> "G-Man" <g_foreman@yahoo.com> wrote in news:1399tus8b9ugl52
>> @news.supernews.com:
[quoted text clipped - 9 lines]
> I don't agree.  Most dealerships go way above and beyond what is in
> the "What is needed" schedule.

True, which does no harm except to make your wallet a bit thinner and
your car more reliable.

I myself go above and beyond the official maintenance schedule and have
done so for 16 years. The car now has nearly 300,000 miles on it and is
wonderfully reliable.

> I would go as far as to agree to everything that IS on the schedule.
> Even that is crap sometime.  I learned when at 60k on an accord years
> ago, they changed the drain plug.  There was nothing wrong with it,
> but it was on the schedule.  This was YEARS ago.

Replacing a drain plug is NEVER on ANY "maintenance schedule" outside of
TSB or recall replacement. I do not believe you.

Signature

Tegger

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

Chief_Billy@hotmail.com - 12 Jul 2007 13:00 GMT
> <top posting corrected>
>
[quoted text clipped - 29 lines]
> --
> Tegger

The OIL drain plug can require replacement after several removal/
replacements during oil changes.
So, perhaps the mechanic noted that the hex head was becoming a little
worn and relaced it.  I replaced mine
on my 2001 Civic a few years ago for that reason, and am about to
replace it again. But I change my oil 4 times per year
due to the high miles I drive (110/day commute). But it is NOT on the
maintenance schedule to replace it.
jim beam - 12 Jul 2007 13:40 GMT
>> <top posting corrected>
>>
[quoted text clipped - 32 lines]
> due to the high miles I drive (110/day commute). But it is NOT on the
> maintenance schedule to replace it.

eh?  how are you damaging it???  if you're using the correct wrench,
that's not going to happen.
Tegger - 12 Jul 2007 15:28 GMT
>> Replacing a drain plug is NEVER on ANY "maintenance schedule" outside
>> of TSB or recall replacement. I do not believe you.
>
> The OIL drain plug can require replacement after several removal/
> replacements during oil changes.

Not at all. If not abused, the drain bolt is good for the life of the
car.

The drain pan hole threads, on the other hand, have a tendency to expand
and make the plug fit loosely, eventually stripping the assembly
entirely.

A new plug can slightly extend the useful life of damaged oil pan
threads just because its thread peaks haven't worn off yet.

> So, perhaps the mechanic noted that the hex head was becoming a little
> worn and relaced it.

The hex head never wears out, unless somebody was inept or used the
wrong tool and rounded it off.

>  I replaced mine
> on my 2001 Civic a few years ago for that reason, and am about to
> replace it again. But I change my oil 4 times per year
> due to the high miles I drive (110/day commute). But it is NOT on the
> maintenance schedule to replace it.

I change my oil six to eight times per year, and have done so for
thirteen years. This is a total of 78 to 104 removals and installations
of the drain bolt. The same drain bolt has been in use for those same 13
years and still torques up to 30 ft lbs with no leaks. The hex is
perfect.

Torque spec is actually 33 ft lbs, but I go a bit light at 30. This in
order to be gentle on the pan threads.

Signature

Tegger

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

G-Man - 12 Jul 2007 14:52 GMT
> The car now has nearly 300,000 miles on it and is
> wonderfully reliable.

You Tegger are now MY wet dream :-)

300K ?    I love it!

G-Man
Tegger - 12 Jul 2007 15:36 GMT
>> The car now has nearly 300,000 miles on it and is
>> wonderfully reliable.
>
> You Tegger are now MY wet dream :-)

Down boy!

> 300K ?    I love it!

Current mileage is 290,483. At the pace I drive, I figure it will roll over
by about late winter or early spring.

I post my odometer here:
http://www.tegger.com/hondafaq/misc/mileage.jpg

The local Acura dealer tells me they have two vehicles that come in which
have higher mileage than me: A '97 1.7 EL with 435,000 miles, and some
other car that has about 375K. I don't know the year or model. Original
engines in both. Both still pass emissions.

Signature

Tegger

The Unofficial Honda/Acura FAQ
www.tegger.com/hondafaq/

G-Man - 12 Jul 2007 15:00 GMT
> Replacing a drain plug is NEVER on ANY "maintenance schedule" outside of
> TSB or recall replacement. I do not believe you.

I don't care who you believe.  I am old :-)

This was back around 1982 or so.  I was young.  Did I see it in writing?
No, but it is what I was told.  This is when I made the decision to do my
own work.  Up to a point.  I'm not going to do a timing belt/water pump
change, but I do most of the other maintenance.

BTW, I just got a Prius after owning nothing but Hondas for the last 27
years.  This is going to be a learning curve.  I got it just for my commute.
I still have my '05 Pilot and my '06 Accord V-6 NAV.  The Prius is a fun
little car.  I'm averaging 55 Mpg.

G-Man
JXStern - 12 Jul 2007 00:48 GMT
>> and tell them to do whatever kind of maintenance is necessary.  >
>
>You my friend are a service managers wet dream!

For the extra $100/year it might involve, why not, especially if they
send you flowers afterwards.  I'm willing to humor them, a little.
Haven't been to one that would stick an ice pick in your radiator
otherwise, not since some mumble years ago, and it was not Honda.

J.
jim beam - 12 Jul 2007 04:53 GMT
> What does it mean if a dealer tells you they will give you 10% off
> maintenance?  Will they really give you the discount, or will they
> jack up the price by 10% so that it doesn't mean anything?

they'll give you a discount, but they'll find over $1,000 of stuff that
"urgently" needs to be done.
Chief_Billy@hotmail.com - 12 Jul 2007 12:55 GMT
On Jul 11, 10:03 am, "void.no.spam....@gmail.com"
<void.no.spam....@gmail.com> wrote:
> What does it mean if a dealer tells you they will give you 10% off
> maintenance?  Will they really give you the discount, or will they
> jack up the price by 10% so that it doesn't mean anything?

At MY dealership, I get the 10% discount off the final, before-tax
price.
Slim - 11 Aug 2007 04:19 GMT
> On Jul 11, 10:03 am, "void.no.spam....@gmail.com"
> <void.no.spam....@gmail.com> wrote:
[quoted text clipped - 4 lines]
> At MY dealership, I get the 10% discount off the final, before-tax
> price.

Which means you still paid 30% more than you had to.

-slim
ACAR - 13 Jul 2007 15:50 GMT
On Jul 11, 10:03 am, "void.no.spam....@gmail.com"
<void.no.spam....@gmail.com> wrote:
> What does it mean if a dealer tells you they will give you 10% off
> maintenance?  Will they really give you the discount, or will they
> jack up the price by 10% so that it doesn't mean anything?

My Toyota dealer has their std maintenance (15K, 30K, 60K...) prices
clearly posted behind the service desk. My Honda dealer offers a 1-
page list with the same info. A 10% discount means 10% off the posted
prices. They also will do 10% off any additional work they might
suggest; and they always suggest something additional. Nearly any work
they suggest will be included in their OEM shop guides that also list
the labor time for the work. They charge by those guidelines, that
provide PLENTY of time to do the work (and go for lunch and/or train
another tech. in the procedure). So, no, they don't jack up the
already excessive labor prices.

Gotta luv 'em.

On the other hand, your local dealership can't make it off new car
sales. They need a thriving used car and service business to turn a
profit.
jim beam - 14 Jul 2007 02:35 GMT
<snip for clarity>

> On the other hand, your local dealership can't make it off new car
> sales. They need a thriving used car and service business to turn a
> profit.

unless a dealer is utterly incompetent managing their franchise, that
simply can't be true.  if you check company accounts for fleet
purchases, cars are bought in volume for prices as low as 50% of msrp.
if an end user can buy them that cheap, you can bet the dealer can too.
ACAR - 14 Jul 2007 16:49 GMT
> <snip for clarity>
>
[quoted text clipped - 6 lines]
> purchases, cars are bought in volume for prices as low as 50% of msrp.
> if an end user can buy them that cheap, you can bet the dealer can too.

While I've seen domestics that cheap, I haven't seen Hondas sold at
50%. And notice how the domestics are trying to get out of that
unprofitable practice.
jim beam - 14 Jul 2007 16:57 GMT
>> <snip for clarity>
>>
[quoted text clipped - 9 lines]
> 50%. And notice how the domestics are trying to get out of that
> unprofitable practice.

but you said "your local dealership can't make it off new car sales".
it's the manufacturer that takes it in the shorts from deep discounting,
not the dealer.
ACAR - 14 Jul 2007 17:18 GMT
> >> <snip for clarity>
>
[quoted text clipped - 15 lines]
>
> - Show quoted text -

Honda dealership - is that better?
jim beam - 14 Jul 2007 17:28 GMT
>>>> <snip for clarity>
>>>>> On the other hand, your local dealership can't make it off new car
[quoted text clipped - 14 lines]
>
> Honda dealership - is that better?

no!  it's corporate that takes the loss, not the retailer!  retailers
get great margins - how else do you think they pay for that
high-visibility acreage?  and sales commissions to the person you meet
when you walk in the door?  and hugely expensive advertising that keeps
your local newspapers afloat?
Slim - 11 Aug 2007 04:22 GMT
> On Jul 11, 10:03 am, "void.no.spam....@gmail.com"
> <void.no.spam....@gmail.com> wrote:
[quoted text clipped - 14 lines]
>
> Gotta luv 'em.

Oh yeah! <rolls eyes>

My Stealer changed my brake pads twice in the first 30K $250 each time.

Because they "had to".

Signature

"When fascism comes to America, it will be wrapped in the flag and
carrying the cross." - Sinclair Lewis

Just Facts - 24 Jul 2007 20:47 GMT
> What does it mean if a dealer tells you they will give you 10% off
> maintenance?  Will they really give you the discount, or will they
> jack up the price by 10% so that it doesn't mean anything?

Depends on the dealer, but I'm sure they will make it up someway.

I tell the shop what I want, if they find something else I discuss it.
About 6 years ago I was told my auto transmission cooling tubes needed
replacement as they were seeping.
A year later I asked a different dealer to check same and get back to
me; they advised me the clamps just needed tightening.
JXStern - 25 Jul 2007 00:46 GMT
>Depends on the dealer, but I'm sure they will make it up someway.
>
[quoted text clipped - 3 lines]
>A year later I asked a different dealer to check same and get back to
>me; they advised me the clamps just needed tightening.

If you loosen them, they might seep.

Just sayin'.

Out of curiosity, how old was the car with how many miles?

J.
Slim - 10 Aug 2007 16:51 GMT
> What does it mean if a dealer tells you they will give you 10% off
> maintenance?  Will they really give you the discount, or will they
> jack up the price by 10% so that it doesn't mean anything?

It means that you will still be overpaying.

-slim
 
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