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Car Forum / Hyundai Cars / November 2005Don't take your car to Mr. Transmission
I had to take my car to the dealership after they were finished with it. Not only did I fork out over $3000 to get it fixed but I had to pay another $2000 for the dealer to fix it after they were done. Mr. Transmission Sucks  Signaturehttp://mrtransmissionsucks.com To email me remove the NOSPAM in my email address > I had to take my car to the dealership after they were finished with it. Not > only did I fork out over $3000 to get it fixed but I had to pay another > $2000 for the dealer to fix it after they were done. Sue them to get your money back. > > I had to take my car to the dealership after they were finished with it. Not > > only did I fork out over $3000 to get it fixed but I had to pay another > > $2000 for the dealer to fix it after they were done. > > Sue them to get your money back. He has been posting this to a lot groups for the last 2 weeks. Still don't know what his point is except that he got taken with his own consent. SignatureCheers! Jan > > > I had to take my car to the dealership after they were finished > > > with it. Not only did I fork out over $3000 to get it fixed but I [quoted text clipped - 6 lines] > don't know what his point is except that he got taken with his own > consent. If he wishes to make a religion out of hating Mr. Transmission I guess that's his business. Transmissions are very complicated devices and it's easy to make a mistake while re-assembling one. >> > > I had to take my car to the dealership after they were finished >> > > with it. Not only did I fork out over $3000 to get it fixed but I [quoted text clipped - 12 lines] > > -- There was no mistake reassembling the transmission as I had the transmission completely replaced. The dealerships findings: There was a leak in the transmission lines. The transmission cooler placed by Mr. Transmission was not adequate for cooling the transmission. The transmission had the wrong dipstick tube installed and the dipstick was damaged. The transmission was overfilled by five quarts of transmission fluid. This is evidence of gross negligence and incompetence. In addition: the air cleaner box was damaged and vented transmission fluid clogged the mass air filter. An inoperative dash temperature gauge was caused by damaged wiring. Mr Transmission had replaced a sensor which had the sole purpose of doing nothing but supplying the dash temperature gauge. It is very apparent who caused the problems with my temp gauge wiring. The after market transmission cooler was removed and the transmission lines were rerouted back to the stock cooler. Mr. Transmission had cut to the lines to the stock cooler when they placed on the after market cooler. The transmission cooler, which they replaced the stock cooler with, was designed to be an auxiliary cooler rather then a stand alone cooler. The unit they used was a Hayden 403. When eliminating the stock cooler Hayden states that a large cooler be used. The Hayden 403 is designated as a medium cooler. In addition, Hayden recommends the use of a radiator tank cooler when this is done in order to comply with most auto manufacturer's warranties. This was not done. Having the wrong transmission dipstick tube, a damaged dipstick, and having the transmission overfilled by five quarts speaks very strongly. You can read about the whole ordeal at http://mrtransmissionsucks.com/main.html Mr. Transmission Sucks Signaturehttp://mrtransmissionsucks.com To email me remove the NOSPAM in my email address >He has been posting this to a lot groups for the last 2 weeks. Still >don't know what his point is except that he got taken with his own And according to Spy Sweeper, when you go to the site he posted and click on a thread spy ware is installed on your computer unless you have a program that checks in real time, like Spy Sweeper, and warns you. Go there with great caution. >>He has been posting this to a lot groups for the last 2 weeks. Still >>don't know what his point is except that he got taken with his own [quoted text clipped - 3 lines] > have a program that checks in real time, like Spy Sweeper, and warns > you. Go there with great caution. Which "thread" (link) installs Spyware? The only external links are mrtransmission.com, ripoffreport.com, and complaints.com. SignatureMr. Transmission Sucks! http://mrtransmissionsucks.com To email me remove the NOSPAM in my email address >> I had to take my car to the dealership after they were finished with it. >> Not only did I fork out over $3000 to get it fixed but I had to pay >> another $2000 for the dealer to fix it after they were done. > > Sue them to get your money back. I'm taking them into small claims court but I'm hiring an attorney for advice. They have agreed to pay $795.02 for their negligence but are refusing to cover the total costs incurred. Mr. Transmission Sucks Signaturehttp://mrtransmissionsucks.com To email me remove the NOSPAM in my email address >>>I had to take my car to the dealership after they were finished with it. >>>Not only did I fork out over $3000 to get it fixed but I had to pay [quoted text clipped - 5 lines] > advice. They have agreed to pay $795.02 for their negligence but are > refusing to cover the total costs incurred. I assume that Mr. Transmission is a chain? If so, you can't justify trashing the entire company for the incompetence of one store. If you want to rag on them, rag on the specific store that screwed you. > >"Brian Nystrom" <brian.nystrom@verizon.net> wrote in message > news:aFodf.969$Pa4.883@trndny01... [quoted text clipped - 13 lines] > trashing the entire company for the incompetence of one store. If you > want to rag on them, rag on the specific store that screwed you. I must be bored. I just finished reading Andrew's web site rant. I also re-read his posts here. At no point has he disclosed the make/year/model/mileage of his car. I suspect he doesn't even own a Hyundai. Mr. Transmission in Lakeland, Florida, rebuilt the transmission in my son's 2000 Accent with 95K miles a month ago. The store manager's name is Jerry, and he's a very pleasant fellow to deal with. But Mr. Transmission is just like every other business chain in that your going to find good managers and some bad eggs too. >>>"Brian Nystrom" <brian.nystrom@verizon.net> wrote in message >> [quoted text clipped - 25 lines] > Transmission is just like every other business chain in that your going > to find good managers and some bad eggs too. Agreed. I've had work done by a local AAMCO guy who's been completely trustworthy. The rebuild they did on my Excel transmission lasted 115K miles, which is impressive when you consider that the orignal only lasted 64K. He's even told me when he didn't think that work was worth it on another car. He's good, he cares about his customers and the quality of the work his people turn out. These are the reasons that he's been in business at the same location for 20-something years. I refer people to him all the time. OTOH, I've heard horror stories about other AAMCO stores. It's not the name on the building, it's the guys that work there that count. >>>>I had to take my car to the dealership after they were finished with it. >>>>Not only did I fork out over $3000 to get it fixed but I had to pay [quoted text clipped - 9 lines] > trashing the entire company for the incompetence of one store. If you want > to rag on them, rag on the specific store that screwed you. A franchise has accountability for the actions of their franchises. Signaturehttp://mrtransmissionsucks.com To email me remove the NOSPAM in my email address OK Andrew. What *IS* the make/model/year of your car? Jon > >>>>I had to take my car to the dealership after they were finished with it. > >>>>Not only did I fork out over $3000 to get it fixed but I had to pay [quoted text clipped - 11 lines] > > A franchise has accountability for the actions of their franchises. >>>>>I had to take my car to the dealership after they were finished with it. >>>>>Not only did I fork out over $3000 to get it fixed but I had to pay [quoted text clipped - 11 lines] > > A franchise has accountability for the actions of their franchises. Only to a very limited degree. While it may be possible for them to yank a franchise from a problem franchisee, that's usually the only leverage they have and that may not even be the case. They are not legally liable for poor work by a franchisee unless they are following a policy that comes down from the top. One bad store DOES NOT make for a bad company and you have no right to trash the entire company. It would be within their rights to sue you for defamation. While I fully agree with the action you're taking against the local store - assuming that you're telling the whole truth - what you're attempting to do to the company is wrong. Frankly, the fact that you're unwilling to go to arbitration makes me very suspicious. If your case was as strong and "cut and dried" as you make it out to be, arbitration is the best way to go, as you would win, win quickly and do so at minimal expense. I'd really love to hear the other side of this story. >>>>>>I had to take my car to the dealership after they were finished with >>>>>>it. Not only did I fork out over $3000 to get it fixed but I had to [quoted text clipped - 27 lines] > > I'd really love to hear the other side of this story. It is obvious that you do not know how good franchises operate. They operate on their "good name" for business and good franchise operators make sure that bad apples are promptly removed. This is not the case of Mr. Transmission as some owners of franchises are not very happy campers. If you get past the intial canned hype at http://www.business-opportunities.biz/2001/11/27/mr-transmission-40-years-of-lea dership-in-the-automotive-repair-industry or http://tinyurl.com/cpmo6 if your news reader tears apart the link. You will see such statements as: Shane said on October 27th, 2004 at 10:43 pm: Just like Matt's report on RipOffReport, I did my research. Just like Matt, I worked at a shop for almost 20 years ? the work itself I could do with my eyes closed. I believed I could make money with Mr. Transmission. Guess what? NOT A DIME! Guess what else? I FINANCED THE $150,000 INITIAL INVESTMENT WITH A SECOND MORTGAGE!! UNLIKE Matt, this IS going to court. I want EVERY PENNY I put into this AND damages! I don't know about the work of other franchises, but DO NOT BUY INTO THIS SCAM, you will NEVER MAKE MONEY! Better yet, go to http://www.ripoffreport.com/results.asp?q1=ALL&q5=Mr.+Transmission&submit2=Searc h%21&q4=&q6=&q3=&q2=&q7=&searchtype=0 or http://tinyurl.com/7mx2q and read more about the people and franchise owners who have gotten ripped off by Mr. Transmission. Mr. Transmission attempted to get my website off the net by use of lawyers and I did not budge. It did not work. As for arbitration... who do you think decides which arbitrator to use? Not me... As you are clueless and need a steer, there are two parties involved in this dispute and one of them is me. I don't chose the place that arbitrates so who do you think will chose? I'll type out the scenario very slow to you so you can understand. My transmission breaks and it needs replacing. I go to Mr. Transmission and pay over $3000 to have this done. I pick up my car a week later and it breaksdown due to the transmission light going on and transmission fluid venting out. I tow the car back and they keep it a few more weeks. They do such things as replacing an ECT sensor, whose only purpose is to make the dash temp gauge work. In addition they remove my Performance Control Module (PCM), do a compression check on my engine and many other things during those two weeks. They tell me they found the problem... wiring from another ECT to my PCM. They take the vehicle to another shop and have this replaced at my expense. I pick up the vehicle and what do you think happens? The transmission light goes on and my transmission vents fluid. Of course my dash temp, which was working before, is not working at this time. I tow it back to the shop and they state that I'm out of luck because it is my engine and wiring which is at fault. I take it to the dealership. They reroute my transmission cooler back to the stock cooler. They replace a damaged/ incorrect dipstick in my transmission. They drain 5 quarts of excess transmission fluid from my vehicle due to the damaged/incorrect dipstick. They clean transmission fluid out of my MAP sensor. Guess what... No more transmission problems after that. So what do you think was causing the transmission problems after getting it replaced? Very obvious when you look to see what the dealer did to correct the problem. SignatureMr. Transmission Sucks! http://mrtransmissionsucks.com To email me remove the NOSPAM in my email address >>>>>>>I had to take my car to the dealership after they were finished with >>>>>>>it. Not only did I fork out over $3000 to get it fixed but I had to [quoted text clipped - 29 lines] > > It is obvious that you do not know how good franchises operate. I know EXACTLY how a franchise operates, as I worked for a franchise company at one point. > They operate > on their "good name" for business and good franchise operators make sure > that bad apples are promptly removed. That's up to the main office. The degree to which they can do that also varies with the contract they have with their franchisees. There is no "standard" contract for all franchise businesses. > This is not the case of Mr. > Transmission as some owners of franchises are not very happy campers. <snip> That can be said for virtually ANY franchise. Granted, there are some that are basically rip-offs, but there are also a lot of people who can manage to lose money no matter what business they're in. It's easy to blame the head office for poor business sense. In some cases it's justified, but in most it's not. > Mr. Transmission attempted to get my website off the net by use of lawyers > and I did not budge. It did not work. Good for you. What did they do, send you a letter? > As for arbitration... who do you think decides which arbitrator to use? Not > me... As you are clueless and need a steer, there are two parties involved > in this dispute and one of them is me. I don't chose the place that > arbitrates so who do you think will chose? If it's voluntary arbitration, you have a say as to who the arbitrator is. If they're trying to push the mandatory arbitraton on you, I don't blame you for resisting. <unnecessary explanation snipped> I understand your situation and I have said that I completely agree with your actions against the local store. Is that plain enough for YOU to understand? What I disagree with is your trashing of the entire company for the actions of ONE store. Got it??? If you got a bad cup of coffee at a Dunkin Donuts, would you put up a website called dunkindonutscoffeesucks.com? >>>>>>>>I had to take my car to the dealership after they were finished with >>>>>>>>it. Not only did I fork out over $3000 to get it fixed but I had to [quoted text clipped - 32 lines] > I know EXACTLY how a franchise operates, as I worked for a franchise > company at one point. I guess you missed the part about providing great customer service. >> They operate on their "good name" for business and good franchise >> operators make sure that bad apples are promptly removed. > > That's up to the main office. The degree to which they can do that also > varies with the contract they have with their franchisees. There is no > "standard" contract for all franchise businesses. Bad business = Bad publicity. Any decent main franchise office goes by that adage. If they don't then they are a fly by night outfit. >> This is not the case of Mr. Transmission as some owners of franchises are >> not very happy campers. <snip> [quoted text clipped - 4 lines] > head office for poor business sense. In some cases it's justified, but in > most it's not. If you take a deep look into you will see. This chain states they have a nationwide warranty but they are located in only in 21 states in America. Look at their website for locations. "Best warranty in the business"? Aamco offers a life-time warranty and Mr. Transmission does not. >> Mr. Transmission attempted to get my website off the net by use of >> lawyers and I did not budge. It did not work. > > Good for you. What did they do, send you a letter? If you looked at the website you would have seen the letter by their legal staff.. >> As for arbitration... who do you think decides which arbitrator to use? >> Not me... As you are clueless and need a steer, there are two parties [quoted text clipped - 4 lines] > If they're trying to push the mandatory arbitraton on you, I don't blame > you for resisting. It is mandatory arbitration by the American Arbitration Association per the "contract". They have already picked the deciding party. This is in the fine print of every Mr. Transmission service agreement. You need bright light and a magnifying glass to read it though. The NAF (National Arbitration Forum) handled collection disputes for the bank First USA. First USA paid NAF several million dollars as a result of the contract, and First USA won 99.6% of the cases out of 50,000 total. From Reynolds Holding, Private Justice: Can Public Count On fair Arbitration? Financial Ties To Corporations Are Conflict Of Interest, Critics say, October 8, 2001. The AAA ( American Arbitration Association) has held shares in AT&T, Bank of America, Aetna, Cigna Corp., General Electric - all of which the AAA has resolved disputes for. General Electric and Sprint corporate officers have sat on the AAA board. In 2000, the AAA received 2.1 million dollars in membership fees from GE Industrial Systems, Aetna, and other corporate interests. This is conflict of interest but it does not seem to apply. > <unnecessary explanation snipped> > > I understand your situation and I have said that I completely agree with > your actions against the local store. Is that plain enough for YOU to > understand? What I disagree with is your trashing of the entire company > for the actions of ONE store. Got it??? The franchise head office was involved for a short time during my discussions with the local shop. All they did is back the local shop. > If you got a bad cup of coffee at a Dunkin Donuts, would you put up a > website called dunkindonutscoffeesucks.com? A cup of coffee does not cost $3000 + and it does not cost close to another $2000 to get you a good cup of coffee. You failed to miss the point. Why was my car transmission finally working correctly when the dealer 1). Pulled off the aftermarket cooler and rerouted it to the stock cooler? 2). Replaced a damaged/incorrect dipstick out of my transmission? 3). Drained 5 quarts of excess transmission fluid from my system? It is very obvious the shop screwed up but the head office refuses to step in and take care of business. That is bad business. SignatureMr. Transmission Sucks! http://mrtransmissionsucks.com To email me remove the NOSPAM in my email address what car/year? what problem? >I had to take my car to the dealership after they were finished with it. >Not only did I fork out over $3000 to get it fixed but I had to pay another >$2000 for the dealer to fix it after they were done. > > Mr. Transmission Sucks $125 bucks will get you started in your local court for a civil suit, and you do not even need a lawyer. >I had to take my car to the dealership after they were finished with it. >Not only did I fork out over $3000 to get it fixed but I had to pay another >$2000 for the dealer to fix it after they were done. > > Mr. Transmission Sucks >$125 bucks will get you started in your local court for a civil suit, and >you do not even need a lawyer. But you can lose if you screwed up in the first place. ;-) >>I had to take my car to the dealership after they were finished with it. >>Not only did I fork out over $3000 to get it fixed but I had to pay another >>$2000 for the dealer to fix it after they were done. >> >> Mr. Transmission Sucks > $125 bucks will get you started in your local court for a civil suit, and > you do not even need a lawyer. [quoted text clipped - 4 lines] >> >> Mr. Transmission Sucks The only problem is that there is a binding arbitration clause in the repair contract located in the small print. However, I am fortunate to be living in Georgia as the courts here tend to make this non-enforceable. I feel that I need help from an attorney to avoid any pitfalls. Of course the cost of the attorney will be added to my settlement. Mr. Transmission Sucks Signaturehttp://mrtransmissionsucks.com To email me remove the NOSPAM in my email address >>$125 bucks will get you started in your local court for a civil suit, and >>you do not even need a lawyer. [quoted text clipped - 10 lines] > need help from an attorney to avoid any pitfalls. Of course the cost of the > attorney will be added to my settlement. What's wrong with going to arbitration? It's cheaper, faster and if you have witnesses/afadavits and other evidence, it should be a slam-dunk. You may not get your attorneys fees if you take it to court. >>>$125 bucks will get you started in your local court for a civil suit, and >>>you do not even need a lawyer. [quoted text clipped - 14 lines] > have witnesses/afadavits and other evidence, it should be a slam-dunk. You > may not get your attorneys fees if you take it to court. See: http://www.autoissues.org/arbitration_faq.htm Signaturehttp://mrtransmissionsucks.com To email me remove the NOSPAM in my email address >>>>$125 bucks will get you started in your local court for a civil suit, and >>>>you do not even need a lawyer. [quoted text clipped - 14 lines] > > See: http://www.autoissues.org/arbitration_faq.htm So, there are a lot of "ifs" and "maybes" and "gotcha's" to look out for. What are the particulars of YOUR contract? Why not go to voluntary arbitration rather than court? All that autoissues.org point out is that you need to be careful before agreeing to mandatory binding arbitration. They specifically state that there is nothing inherently wrong in arbitration as an alternative to the courts. 'I had to take my car to the dealership after they were finished with it. Not only did I fork out over $3000 to get it fixed but I had to pay another $2000 for the dealer to fix it after they were done. Mr. Transmission Sucks' REPLY: DOnt take your car to AAMCO Transmission Co. either (if they are still around). I learned they put thier Office personnel thru ' in house sales training courses' to promote rebuilding the transmission or selling a new one after the car is testdriven . I took a car there once , and it ended up being a Modulator Control that was needed -- AAMCO wanted to rebuild the transmission . Thieves. > REPLY: DOnt take your car to AAMCO Transmission Co. either (if they are > still around). I learned they put thier Office personnel thru ' in > house sales training courses' to promote rebuilding the transmission or > selling a new one after the car is testdriven . I took a car there once > , and it ended up being a Modulator Control that was needed -- AAMCO > wanted to rebuild the transmission . Thieves. This blanket indictment of AAMCO is just as wrong and unfair as Andrew's treatment of Mr. Transmission. As I wrote above: "I've had work done by a local AAMCO guy who's been completely trustworthy. The rebuild they did on my Excel transmission lasted 115K miles, which is impressive when you consider that the orignal only lasted 64K. He's even told me when he didn't think that work was worth it on another car. He's good, he cares about his customers and the quality of the work his people turn out. These are the reasons that he's been in business at the same location for 20-something years. I refer people to him all the time. OTOH, I've heard horror stories about other AAMCO stores. It's not the name on the building, it's the guys that work there that count." My local AAMCO guy is as good as gold. It's a shame that yours isn't, but that's the fault of the personnel. I once worked for a guy in the muffler biz and I watched him train and incentivise his employees to rip off customers (he called it "selling jobs"). Between his dishonesty and his cocaine habit, he didn't last long. Sales training can be beneficial in that in can help technicians to explain work to customers in a manner they can understand, but taken to an extreme (as above), it's wrong. Again, it's the people that make the difference and that's true no matter what the name of the business is. > 'I had to take my car to the dealership after they were finished with > it. Not only did I fork out over $3000 to get it fixed but I had to pay [quoted text clipped - 7 lines] > , and it ended up being a Modulator Control that was needed -- AAMCO > wanted to rebuild the transmission . Thieves. After this experience, I'm going to avoid all chains as I'm getting the picture of franchise owners hungry to get a return on their investments. It is better to deal with the small folks who make a living off of word of mouth or a dealership. Mr. Transmission takes the cake though in transmission repairs. They state a nationwide warranty on their website but when you look at their locations, they are only located in 21 states in America. They also state they have the best warranty in the business but I do not see them offering a lifetime warranty like Aamco does. SignatureMr. Transmission Sucks! http://mrtransmissionsucks.com To email me remove the NOSPAM in my email address >>'I had to take my car to the dealership after they were finished with >>it. Not only did I fork out over $3000 to get it fixed but I had to pay [quoted text clipped - 12 lines] > is better to deal with the small folks who make a living off of word of > mouth or a dealership. A lot of franchise stores ARE small folks. My local AAMCO store is a three man operation and the same three guys have been there for at least 10 years. They work hard, do good work and charge fair prices. His reputation is flawless and deservedly so. He gets a lot of business via word of mouth. The fact that he's a franchise store doesn't change that. It's amazing that you try to tell me that I don't understand the franchise business, but you make statements like this. Contrary to your belief, there is nothing inherently evil about franchising. What do you think most gas stations are? Most coffee and donut shops? Most restaurants? Most convenience stores? The list is endless. We all deal with franchise stores all the time and in most cases, they're fine. As with any industry, there are inevitably bad apples, but they're the exception, not the rule. > Mr. Transmission takes the cake though in transmission repairs. They state a > nationwide warranty on their website but when you look at their locations, > they are only located in 21 states in America. Do they offer the same warranty through all their stores? If so, that's technically "nationwide". The fact that they don't have stores in all 50 states is irrelevent. Perhaps they have plans to get there, but they can't force people to open stores. > They also state they have the > best warranty in the business but I do not see them offering a lifetime > warranty like Aamco does. Then you have an issue. Since you're already on a crusade, why don't you see if you can get the FTC to force them to remove that claim? >>>'I had to take my car to the dealership after they were finished with >>>it. Not only did I fork out over $3000 to get it fixed but I had to pay [quoted text clipped - 43 lines] > Then you have an issue. Since you're already on a crusade, why don't you > see if you can get the FTC to force them to remove that claim? My 2 cents worth.. when we see ads on tv or in magazines, etc, those ads don't say, "Some of our locations are the best in the nation," etc. They say, either overtly or by implication, that the entire chain of outlets/stores/franchise facilities is the best at this or that service. I'd sue. And I think it's appropriate to advice the public, based on your experiences, that their ads proved false in your case and that people should stay away from that company for that reason. "Crusade?" Welllllll..... :O) Jordan S. |
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