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Car Forum / Hyundai Cars / November 2006

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Repair Manual

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Danz - 23 Oct 2006 12:45 GMT
I have a 2002 Santa Fe, and to date have been unable to locate a Repair
Manual,such as Hanyes, etc. Any found out there.    tia
Brian Nystrom - 23 Oct 2006 13:04 GMT
> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
> Manual,such as Hanyes, etc. Any found out there.    tia

Go to www.hmaservice.com, sign up for a free account and you can access
the factory repair manuals online.
jtees4 - 27 Oct 2006 14:16 GMT
>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>> Manual,such as Hanyes, etc. Any found out there.    tia
>>
>Go to www.hmaservice.com, sign up for a free account and you can access
>the factory repair manuals online.

I've tried this and can't find where the manuals are...any
suggestions?
Brian Nystrom - 28 Oct 2006 15:21 GMT
>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>> Manual,such as Hanyes, etc. Any found out there.    tia
[quoted text clipped - 4 lines]
> I've tried this and can't find where the manuals are...any
> suggestions?

That's understandable, as the link isn't very obvious. On the "Welcome"
page, click on "Service Information" at the top of the left hand list.
It's a link, but it doesn't look like one. Once you're on that page,
click on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM"
is for the electrical manuals.
The ancient mariner - 29 Oct 2006 16:15 GMT
Thank you. I too needed that information to find the manuals

>>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>>> Manual,such as Hanyes, etc. Any found out there.    tia
[quoted text clipped - 10 lines]
> on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM" is for
> the electrical manuals.
BETA-2K - 30 Oct 2006 16:54 GMT
> That's understandable, as the link isn't very obvious. On the "Welcome"
> page, click on "Service Information" at the top of the left hand list.
> It's a link, but it doesn't look like one. Once you're on that page, click
> on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM" is for
> the electrical manuals.

The website sure is confusing.

I also couldn't get most of the images to appear on the website.  I just saw
a small icon in the upper left corner of where the images should appear.
Then I did a ton of detective work and discovered that the images they use
are in "SVG" format (such as "image.svg").  But Internet Explorer and
Mozilla don't automatically recognize that format for images and therefore
can't display them.

The solution?:

After logging in, before clicking on "Service Information" (which *SHOULD*
appear as a blue underlined web link but doesn't), look under "Info", then
click on "Site Requirements", then click on "Adobe SVG Viewer" to download
and install that program.  I also clicked on "Macromedia Flash Player".

I wonder how many other people try this website and then give up --  
especially those who don't know about this alt.autos.hyundai newsgroup and
how to access it.
Brian Nystrom - 31 Oct 2006 15:21 GMT
>> That's understandable, as the link isn't very obvious. On the "Welcome"
>> page, click on "Service Information" at the top of the left hand list.
[quoted text clipped - 21 lines]
> especially those who don't know about this alt.autos.hyundai newsgroup and
> how to access it.

The Webtech site is a case study in bad website design. I'm thinking of
referring them to the guru at Websites That Suck
(www.websitesthatsuck.com). Hyundai should fire their web design firm
and hire someone who knows what they're doing. There is no excuse for
forcing people to use IE and the SVG viewer, just to accommodate a poor
design.
BETA-2K - 31 Oct 2006 21:54 GMT
> The Webtech site is a case study in bad website design. I'm thinking of
> referring them to the guru at Websites That Suck
> (www.websitesthatsuck.com). Hyundai should fire their web design firm and
> hire someone who knows what they're doing. There is no excuse for forcing
> people to use IE and the SVG viewer, just to accommodate a poor design.

I agree.  I bought my first Hyundai ever just recently (2004 Santa Fe).

There is a lot about Hyundai, it's warranty, it's vehicles, etc. that I
really like.  But, when I go to their website to try to figure something
out, I am almost always disappointed.  They really should find a way to make
their website better -- it's basically the front door to their company for
people like me.
Brian Nystrom - 31 Oct 2006 22:42 GMT
>> The Webtech site is a case study in bad website design. I'm thinking of
>> referring them to the guru at Websites That Suck
[quoted text clipped - 9 lines]
> their website better -- it's basically the front door to their company for
> people like me.

Someone needs to send their web designer copies of "Web Pages That Suck"
and "Son of Web Pages That Suck" (subtitled "Learn good design by
looking at bad design). I just read the latter and the HMA site is
guilty of several of the "classic" mistakes.

That said, once you get past the poor UI, the content is much
appreciated. The company's heart is in the right place, it just needs a
facelift.
Wayne Moses - 01 Nov 2006 01:04 GMT
B> But, when I go to their website to try to figure something out, I am
B> almost always disappointed. They really should find a way to make their
B> website better -- it's basically the front door to their company for
B> people like me.

I don't find their regular website bad - on the contrary I find it pretty
good. It is the Webtech site that is horrible. If the same people who
designed the sales website did the Webtech site it would be world-class.

Best Regards
Wayne Moses <wmoses@houston.rr.com> Tue, 31 Oct 2006 17:53:49 -0600
Wayne Moses - 01 Nov 2006 01:04 GMT
BN> The Webtech site is a case study in bad website design. I'm thinking
BN> of referring them to the guru at Websites That Suck (www.
BN> websitesthatsuck. com). Hyundai should fire their web design firm and
BN> hire someone who knows what they're doing.

I second that. Crappy site but good technical content. Content that no
other manufacturer (that I know of) can manage to provide on their webstes
or in their owner's documentation.

Best Regards
Wayne Moses <wmoses@houston.rr.com> Tue, 31 Oct 2006 17:48:39 -0600
jtees4 - 30 Oct 2006 20:06 GMT
>>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>>> Manual,such as Hanyes, etc. Any found out there.    tia
[quoted text clipped - 10 lines]
>click on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM"
>is for the electrical manuals.

Thank you...I haven't looked at it yet, but will soon.
jtees4 - 30 Oct 2006 20:12 GMT
>>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>>> Manual,such as Hanyes, etc. Any found out there.    tia
[quoted text clipped - 10 lines]
>click on the "Shop" tab. It's for "Shop Manuals", not "Shopping". "ETM"
>is for the electrical manuals.

Actually just had a chance to check it...turns out that I was doing it
right, but the link would not work in Firefox...switched to Internet
Explorer and it worked, didn't think of trying that before. Thanks
again.
Brian Nystrom - 31 Oct 2006 15:22 GMT
>>>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>>>> Manual,such as Hanyes, etc. Any found out there.    tia
[quoted text clipped - 13 lines]
> Explorer and it worked, didn't think of trying that before. Thanks
> again.

Perhaps it's changed, but it used to be that when you tried to access
the site in Firefox, a screen popped up stating that it could only be
viewed in IE. Again, it's a piss-poor design.
jtees4 - 31 Oct 2006 19:46 GMT
>>>>>> I have a 2002 Santa Fe, and to date have been unable to locate a Repair
>>>>>> Manual,such as Hanyes, etc. Any found out there.    tia
[quoted text clipped - 17 lines]
>the site in Firefox, a screen popped up stating that it could only be
>viewed in IE. Again, it's a piss-poor design.

That makes sense...and I probably am blocking pop ups in Firfox.
Thanks again.
lars.america@gmail.com - 02 Nov 2006 15:22 GMT
http://www.User-Manual-Search.com is an initiative to help people to
find manuals.
On this site, 2 kinds of manuals can be found:
1. Manuals which you can download by our links to the manufactures;
2. Manuals stored on this site, which are not provided by the
manufacturer anymore.

We hope we can be of help in your search for specific manuals you may
have lost.

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If you can't find the manual you are looking for, please fill in a
request, so we can try to find it for you. We have loads of manuals
which we cannot provide online, because of storage reasons, but send us
a request and we will see if we can find it for you. Without any
costs!!!

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