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Car Forum / Hyundai Cars / April 2007

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Paint flaking 06 sonoata

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Dr.Colon.Oscopy@gmail.com - 02 Apr 2007 18:34 GMT
First real issue with it since purchasing.  Rear Seat drivers side
window.  There's a black (painted) vertical metal strip between the
opening window and the non-moving "opera" window further aft.  Was
getting gas yesterday and thought I saw water on this strip and
touched it and paint flaked off on almost entire length.  No similar
issues on other verticals yet. Appears to be a quality control issue
(I beleive I had heard some issues about paint previously).  Anybody
have any feedback??.........Doc
hyundaitech - 02 Apr 2007 23:36 GMT
Haven't seen anything like this yet.  Visit dealer.  "Warranty service,
please."
Beau - 03 Apr 2007 00:41 GMT
My friend showed me his new Honda Accord that had some bird droppings on
the hood. It took the paint right off. The dealer won't help. I told him
to write to the company. I have a 37 year old truck with bird droppings
all over it and this never has happened.  :-)

> First real issue with it since purchasing.  Rear Seat drivers side
> window.  There's a black (painted) vertical metal strip between the
[quoted text clipped - 4 lines]
> (I beleive I had heard some issues about paint previously).  Anybody
> have any feedback??.........Doc
Dr.Colon.Oscopy@gmail.com - 03 Apr 2007 01:00 GMT
> My friend showed me his new Honda Accord that had some bird droppings on
> the hood. It took the paint right off. The dealer won't help. I told him
[quoted text clipped - 12 lines]
>
> - Show quoted text -

Yeah, will be going to dealer shortly, and we'll take the warranty out
for a spin this time.  I've had problems before with flying "assatone"
but not since my first car. Only takes once to learn.  We keep the car
waxed and washed regularly.........Doc
razz - 03 Apr 2007 01:24 GMT
Make them fix the problem now. My experience with Hyundai is very negative.
My door handles peeled, all four. Two months after the paint warranty, which
is three yrs I believe. there is no 5 year bumper to bumper warranty like
they claimed when I bought mine in 01( Canada ). I worked in the auto
industry and explained to Hyundai that there is no primer on the door
handles, they sprayed them without proper prep. I had this confirmed by our
painters at the factory I worked in, and by a body shop. In a nut shell they
said "to bad". Very nasty e-mail went corporate headquarters in  Canada, and
pretty much got the same reply. Went overseas, and basically got same
response. Needless to say I WON"T BUY ANOTHER FROM THEM. I'm replacing it
very soon, too bad, they could have and would have got another sale from me,
but customer service is not their priority.
> First real issue with it since purchasing.  Rear Seat drivers side
> window.  There's a black (painted) vertical metal strip between the
[quoted text clipped - 4 lines]
> (I beleive I had heard some issues about paint previously).  Anybody
> have any feedback??.........Doc
hyundaitech - 03 Apr 2007 17:50 GMT
Unfortunately, paint doesn't fall under the 5 year/60,000 mile
bumper-to-bumper umbrella.  That's why it's important to read the warranty
coverages in your manual.

The paint warranty is 3 years/36,000 miles.  Once you're outside that
Hyundai is no longer obligated to cover paint problems.
razz - 03 Apr 2007 18:23 GMT
Then that's false advertising. Bumper to bumper means everything, not
excluding,ands ifs, or buts.
> Unfortunately, paint doesn't fall under the 5 year/60,000 mile
> bumper-to-bumper umbrella.  That's why it's important to read the warranty
> coverages in your manual.
>
> The paint warranty is 3 years/36,000 miles.  Once you're outside that
> Hyundai is no longer obligated to cover paint problems.
Edwin Pawlowski - 04 Apr 2007 00:24 GMT
> Then that's false advertising. Bumper to bumper means everything, not
> excluding,ands ifs, or buts.

Sure, my lawyer can beat up your lawyer.  You can bet they've covered their
a.ses with an asterisk.

Note the word "nearly" in the statement below.

5 YEAR / 60,000 MILES
NEW VEHICLE LIMITED WARRANTY Covers nearly every new vehicle component

Then go to
http://www.hyundaiusa.com/global/warranty/warranty.aspx  and click on the
down arrow and you will see:
Paint: 3 years/ 36,000 miles
.
razz - 04 Apr 2007 00:40 GMT
All I'm saying is when I bought my car in 2001, the TV ads stated 5 years
BUMPER TO BUMPER, 10 years in the states.

> > Then that's false advertising. Bumper to bumper means everything, not
> > excluding,ands ifs, or buts.
[quoted text clipped - 12 lines]
> Paint: 3 years/ 36,000 miles
> .
Pete & Cindy - 04 Apr 2007 03:30 GMT
then quit yer damn whining and get yerself some sleezy lawyer and put yer
money where yer mouth is and go for it, or quit yer bitching...

> All I'm saying is when I bought my car in 2001, the TV ads stated 5 years
> BUMPER TO BUMPER, 10 years in the states.
[quoted text clipped - 16 lines]
>> Paint: 3 years/ 36,000 miles
>> .
Aeschylus - 05 Apr 2007 12:01 GMT
> All I'm saying is when I bought my car in 2001, the TV ads stated 5 years
> BUMPER TO BUMPER, 10 years in the states.

Not that I'm defending them; but  it's just a marketing (which is another
way of saying "misleading") gimmick.  I bet that the commercial you saw had
a disclaimer of "see your dealer for details" or some such.  They always do.

A.
 
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