The dealer could cover this (if they wanted) without raising an eyebrow on
Hyundais part.  So let's say your sunroof drain tube has a hole in it.
That's covered becuase of your 5/60 bumper-to-bumper warranty, even if
there is no leak.  Check your warranty again.  Even though it says water
leaks are not covered, it does not exempt the sunroof drain tube from
coverage as it does components like the radio and "wearable" items.  A
decent factory rep or a decent dealer would have this covered with no
issues.

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All car maker's warranties have similar exclusions and different parts
have different coverage.  It is a very rare car that covers EVERYTHING
for 5 years or more.

Your son's 03 is nearly 5 years old, so how do you know this was a
factory defect?  Did the mechanic say that?  Could the hole have
occurred from some cause after the car left the factory?  I can't
believe that if the hole was there since day one it took nearly 5 years
for water to start leaking through it.

Matt

We just bought a new car, and am looking to replace my Sonata. Because of
the shitty warranty of Hyundai, having paint peeling issues on my 01, which
is very common to that year, and their refusal ( Hyundai Canada and Hyundai
Korea )to fix the problem, we went elsewhere to replace the wife's car. And
I might add I will not be buying a Hyundai ever again.

**The Hyundai dealer in Ann Arbor was the worst business-related
experience that I've ever had straight across the board, doesn't
matter what kind of business it was, they were the worst. I was warned
before hand so I knew I was going to be for a rough time. I was told
by two other Hyundai owners that I *would* have to yell at them to get
warranty work done. At the time, I had a brand new Santa Fe and,
sadly, a piece of molding popped off. Sure enough, they fought it
tooth and nail and accused me of being in an accident even though the
molding and the car showed not a single sign of being in one.

But I fought them and got them to order a replacement piece. Then I
got a call from the paint people they contracted with and was told
they needed my SF for a week and that they were going to repaint EVERY
piece of molding on the vehicle to make it match "beautifully." Uh,
bullbeans! I called the Hyundai place back, told them to place the
black molding onto the vehicle. If my car didn't have traction
control, I would've left black skid marks on my out of their parking
lot and over their service nazis.

When I came back to my hometown in CT, I told the local Hyundai
dealership what had happened. After they picked their jaws up off of
the floor, their paint man took me into the shop and showed me exactly
how they match the paint and he said that it would take no time at all
*and* match perfectly. I dropped off the car late one afternoon and
picked it up the next day around lunch time. The paint job was
fantastic.

Brian has hit the nail on the head: a lot of the Hyundai experience
has to do with the way they treat you after you've purchased the
vehicle. I've been lucky enough to have the option of using several
dealerships. If you're stuck dealing with one like the A2 dealership
then I can see why people go ballistic. Even though I no longer own a
Hyundai (05 Subaru Impreza), I live back in CT now and I wouldn't
hesitate to buy another Hyundai simply because I'm by a more reliable
dealer.

kaboomie