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Car Forum / Hyundai Cars / June 2008TSB - Santa Fe 2007 Front Hub Clearances
I bought an early model 2007 Hyundai Santa Fe V6 3.3 liter that has the excessive front wheel hub-to-driveshaft clearance problem, TSB 06-50-011, INSERTION OF WASHER BETWEEN FRONT HUB AND DRIVESHAFT. A number of other early Hyundai models had/have the same problem. The excessive clearance causes a sometimes loud "clack" noise when shifting from D to R, or from R to D, brake on and car not moving of course. The clearance allows the drive shafts to slide and hit the hubs. The remedy according to the TSB is to insert plastic washers (Hyundai parts) between the hubs and the CV joints. The repair requires rather complete disassembly of the lower front end, and I am concerned about the quality of my current dealer's work. Would any damage result from just leaving the front end as is and living with the clacking? Any advice would be very much appreciated. H-Rod "Rod" <H-Rod> wrote in message > The repair requires rather complete disassembly of the lower front > end, and I am concerned about the quality of my current dealer's work. [quoted text clipped - 4 lines] > > H-Rod Go to a different dealer. > "Rod" <H-Rod> wrote in message >> The repair requires rather complete disassembly of the lower front [quoted text clipped - 7 lines] > > Go to a different dealer. Thanks for the reply, Ed. I considered that, but I am a long way from another dealer, and using a distant dealer would involve another person with transportation to follow me there and bring me home. Then there would be the return trip to pick up the car. Then if there should be a follow-up problem, more of the same. We don't drive very much, maybe 5,000 miles per year, so that's another factor. I could do it myself, and I might resort to that if the annoyance doesn't get too great, but that might void some warranty. Further, I'm getting old, and I don't like the idea of wrestling those heavy components :-) Rod > Thanks for the reply, Ed. I considered that, but I am a long way from > another dealer, and using a distant dealer would involve another person [quoted text clipped - 7 lines] > getting old, and I don't like the idea of wrestling those heavy components > :-) Can't blame you for not wanting to mess with it - I'm rolling my cars over far sooner than I ever did, just because I'm getting tired of wrenching on cars. That said, what reason do you have not questions the dealer's ability to do the job the right way?  Signature-Mike- mmarlowREMOVE@alltel.net >I bought an early model 2007 Hyundai Santa Fe V6 3.3 liter that has > the excessive front wheel hub-to-driveshaft clearance problem, TSB [quoted text clipped - 13 lines] > > Any advice would be very much appreciated. Why are you concerned? That's a rather trivial disassembly and re-assembly. Signature-Mike- mmarlowREMOVE@alltel.net Snip >> The repair requires rather complete disassembly of the lower front >> end, and I am concerned about the quality of my current dealer's work. [quoted text clipped - 4 lines] > > Why are you concerned? That's a rather trivial disassembly and re-assembly. Hi Mike! Many thanks for the response. I agree that the procedure is straight forward, and the TSB has excellent instructions with torque specs and numerous illustrations that anyone could follow. I don't want to say too much about the dealership, except that when I bought the car the they had an outstanding certified Hyundai mechanic. That was reassuring. Not long after, he was gone, and so was the Sales Manager. I took the car in for an oil change. To do that, the decorative plastic engine cover, held on by two bolts and four nuts, must be removed. When I got the car home, I found that one of the nuts was missing, and the other nuts and bolts were greatly over-torqued. One was so over tightened that the stud treads were ruined so that a new nut can not be installed. Would that same "mechanic" do the front end work?? Does he even know what a torque wrench is?? I have other concerns that I don't want to go into, but basically, I have lost confidence in this dealer. If the hub clearance problem would result in serious damage, I'll just have to go to the distant dealer. If it's not serious but just noisy, I'll probably live with it. Changing subjects, but I recall another dealer experience I had. A Four Star Dodge dealer I once used changed xmiss fluid for me. The xmiss pan is sealed with a goop, not a gasket. I went home, and about an hour later I had about two quarts of xmiss fluid on the concrete carport floor. Took it back, and the service manager wrote up another service order and put it in the out-box without so much as a single word. No apology, nothing! Also, I did not get the usual quality survey from Chrysler on that job. I have always done my own auto work including overhauling small car engines, and I have a hard time trusting auto work to people I don't know. Many thanks Mike for your interest and comment. Rod "H-Rod" <H-Rod@home> wrote in message > I took the car in for an oil change. To do that, the decorative plastic > engine cover, held on by two bolts and four nuts, must be removed. When I [quoted text clipped - 3 lines] > that same "mechanic" do the front end work?? Does he even know what a > torque wrench is?? > Changing subjects, but I recall another dealer experience I had. A Four > Star Dodge dealer I once used changed xmiss fluid for me. The xmiss pan is [quoted text clipped - 3 lines] > in the out-box without so much as a single word. No apology, nothing! > Also, I did not get the usual quality survey from Chrysler on that job. Very valid concerns. Be it the dealer or independent shop, if you find a good one, stick with him. It is getting more difficult to find people that want to work in the trades and get their hands dirty, but you can make a decent living at it. Too many schools have eliminated shop programs as they think we will all be computer techs in the future. > I don't want to say too much about the dealership, except that when I > bought the car the they had an outstanding certified Hyundai mechanic. [quoted text clipped - 8 lines] > that same "mechanic" do the front end work?? Does he even know what a > torque wrench is?? FWIW - generally the guy that does the oil changes is a flunky that doesn't do any real work on cars. May be different at any given dealership, but most don't put their real talent on basic oil changes unless they are part of other work. Not that this shouldn't keep you from being wary, based on your experience. > I have other concerns that I don't want to go into, but basically, I have > lost confidence in this dealer. If the hub clearance problem would result > in serious damage, I'll just have to go to the distant dealer. If it's not > serious but just noisy, I'll probably live with it. Too bad it's a warranty job - otherwise you could just take it to a trusted independent mechanic. It might even be worth doing so anyway, considering all the other factors associated with taking it to a different dealer. > I have always done my own auto work including overhauling small car > engines, and I have a hard time trusting auto work to people I don't know. I know what you mean about that. I'm exactly the same way. Signature-Mike- mmarlowREMOVE@alltel.net There won't be any problems other than the annoying noise - Message posted using http://www.talkaboutautos.com/group/alt.autos.hyundai More information at http://www.talkaboutautos.com/faq.htm > There won't be any problems other than the annoying noise. > snip Many, many thanks, Hyundaitech. I appreciate your response very much! Thanks to you I will sleep better tonight :-) You professional contributions to this group make it an outstanding resource, and we highly value your input. Best Regards, Rod |
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