> Sounds as if you are in the 'over the barrel' thing with the dealer.
I have got Jaguar Customer Service involved and their response has been very
positive so far. The dealer also gives a very good service, so they have
the benefit of the doubt for now.
> You have a warranty, they say it's normal. Curious that they performed
> the repairs on another X-Type if they knew from the start that this was
> "normal" for that model of car.
Maybe they decided it was 'normal' only after they found they couldn't cure
it?
> I've found enthusiast clubs are some of the best resources for finding out
> exactly what's "right" in cases like this. If you have a Jaguar club in
> your area I'd sure contact them. Not only will they know what's proper
> performance for your car, they will know all the local service resources.
Good idea, I'll do that.
> If it were me and after the Thursday appointment I was still unhappy with
> the results I would contact an independent garage, one that specializes in
> Jaguar. You may have to pay for the inspection, but they can document any
> problems they find and you can go back to the dealer armed with this.
An independent inspection would be my next move.
> I'd guess that in the end if you make a big enough fuss you'll get your
> way.
> Before doing that I'd make sure the dealer isn't right when they say it's
> typical for your model car.
Kicking up a fuss is my forte :-)
However, if they convince me that soft is correct (in writing), then I'll
live with it, although I still won't like it.

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wtrplnet - 04 Oct 2006 18:23 GMT
> However, if they convince me that soft is correct (in writing), then I'll
> live with it, although I still won't like it.
Of course then you can still have the brakes you like, constrained only by
your budget. I'd have to guess, and this is only a guess, that the standard
brakes are up to the job as designed. In other words, purchasing an entire
after-market brake system is probably overkill for normal driving. But you
might be able to tweak the 'feel' of the system without bankrupting
yourself.
The first trick we always used was replacing any rubber hoses with stainless
steel braided units. That's probably the cheapest way to get results you
may actually feel at the pedal. And in all this discussion we haven't
talked about the most obvious thing, probably because you must have looked
into this first. Are you certain the system has been completely purged of
air? When I was racing I always did this task myself. Getting it right is
a very tedious process. It isn't something I'd just take someone's word as
being properly done, though I'd say the dealer would be sure about this
before possibly replacing hardware at warranty.
And what car are you used to before the Jag? Perhaps the brakes are simply
'over-boosted' compared to what you're used to. This seems to me to be
something across-the-brand for certain makes. For example, every Porsche
I've ever driven has had a rock-solid pedal feel. Every BMW I've driven has
had, to me, overly sensitive brakes. Every Cadillac spongy brakes, and so
on. Having said that, I never noticed anything unusual in the many Jags
I've driven.
Guess we'll know more after your visit to the dealer, good luck!
Alan
mlv - 06 Oct 2006 14:13 GMT
> Of course then you can still have the brakes you like, constrained only by
> your budget. I'd have to guess, and this is only a guess, that the
[quoted text clipped - 7 lines]
>
> <snip>
Thanks for the useful info.
Yes, the brake system has been purged of air.
The stainless steel braided brake hoses seem a good place to start.

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me - 09 Oct 2006 18:41 GMT
>> Of course then you can still have the brakes you like, constrained
>> only by
[quoted text clipped - 14 lines]
>
> The stainless steel braided brake hoses seem a good place to start.
I always said that before we invaded Iraq, we should have invaded the
UK and arrested Tony Blair for letting everyone over there drive on
the wrong side of the highway. Think of the lives that could be saved
and the benefit of freeing the population from this ruthless dictator.
:)