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Car Forum / Jaguar Cars / July 2004

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Dodgy Supplier

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Comm Clinic - 18 Mar 2004 04:05 GMT
Had a bad experience with a parts supplier in Melbourne named JAGAYRE. They
sold me 2 lots of supposedly genuine Boge dampers for my 1982 S3 XJ6. First
time, 2 started leaking after about 5000 kms and he changed them over. Then,
I had occasion to go under the car last week and, after about 10k kms, now
another 3 are leaking. All highway travel, too.
Suspicious thing is that even though Boge give a 12 month warranty, they
were being very difficult about honouring the warranty. Also, spoke to Boge
and they were surprised that their oil-dampers were still being sold as new.
They have been out of production since '98, according to them. Makes me
wonder if the stuff he supplied was 'kosher'.
Of course, after the event (as usual) I find others who have had bad
experiences with him.

Stay away from this guy!
commclinic - 05 Jul 2004 09:04 GMT
Appears that the Boge dampers were obtained from an importer outside the
Boge 'chain of supply' in Australia and carried a limited warranty (6m)
and not the factory 24m/unlimited kms. Hence the inability/unwillingness
to honour the factory warranty.
If that fact had been advised to us when they were supplied we would not
have accepted them and all this kerfuffle would have been avoided. As it
is, it went all the way up to arbitration before an offer to settle was
made (and accepted by us). What a waste of time for all concerned!
commclinic - 09 Jul 2004 02:00 GMT
Appears that the Boge dampers were obtained by JAGAYRE from an importer
outside the Boge 'chain of supply' in Australia and carried a limited
warranty (6m)and not the factory 24m/unlimited kms. Hence the
nability/unwillingness
to honour the factory warranty.
If that fact had been advised to us when they were supplied we would not
have accepted them and all this kerfuffle would have been avoided. As it
is, it went all the way up to arbitration before an offer to settle was
made (and accepted by us). What a waste of time for all concerned!
 
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