> I have a 2003 Kia Optima, with about 68,000 miles on it. A few weeks
> ago the temperature gauge started climbing up. Its the car my husband
> primarliy drives, and its reached the point where he's got to have the
> heater on full blast to keep the guage from getting into the red. With
> the heater on it sits just under the midway mark.
So after numerous trips to test the car, we found out the the temp
sender is broken. (I think that's what they called it.) Something is
relaying mis-information to the gauge, causing it to go haywire. The
radiator never emitted steam, and there were never any other symptoms
of the car overheating, other than the gauge going nuts. The price for
the part is absurd. So we have yet to get it fixed. Quite honestly,
I've been really dissatisfied with Kia's service department. Their
parts are ridiculously expensive, and all of the techs (in our area)
have to be some of the rudest people I've ever encountered. I can't
wait until we sell this car.... we definitely will not be purchasing
another Kia.
Flame - 08 Jun 2007 20:11 GMT
Jackie M <JackieRMorrow@gmail.com> wrote in news:1181315820.525851.283920
@w5g2000hsg.googlegroups.com:
Which area is that?
Flame
> So after numerous trips to test the car, we found out the the temp
> sender is broken. (I think that's what they called it.) Something is
[quoted text clipped - 7 lines]
> wait until we sell this car.... we definitely will not be purchasing
> another Kia.
PhilO - 09 Jun 2007 06:03 GMT
> Jackie M <JackieRMorrow@gmail.com> wrote in news:1181315820.525851.283920
> @w5g2000hsg.googlegroups.com:
>
> Which area is that?
>> of the car overheating, other than the gauge going nuts. The price for
>> the part is absurd. So we have yet to get it fixed. Quite honestly,
And what was the absurd price ?
Rev. Tom Wenndt - 09 Jun 2007 01:10 GMT
I'm sorry about your experience. Regardless of the brand name, you would
think that car companies are finally "getting it" that customer
satisfaction, especially in the service department, is EVERYTHING in terms
of getting repeat buyers.
I don't know where you live, or who the service people are. I can only say
that not all Kia techs or service departments are like that. In my area
(about a 50 mile radius) I have four Kia dealerships. Of the other three,
I'm told that two are pretty good and one is an absolute dud (maybe the same
one you have). But the one I use is top notch, and that is compared to any
brand, any service department.
Without a doubt, it makes a difference in terms of overall satisfaction, and
a willingness to give repeat business. Very honestly, because of the way I
have been treated, I can promise you this dealership (and this car company)
WILL get my repeat business again.
Again, sorry for your experience.
> So after numerous trips to test the car, we found out the the temp
> sender is broken. (I think that's what they called it.) Something is
[quoted text clipped - 7 lines]
> wait until we sell this car.... we definitely will not be purchasing
> another Kia.
Speedy Pete - 09 Jun 2007 02:41 GMT
Good to see it was a simple fix.
I concur on the rude personnel. AFter 4 months of trying to get an
intake valve from a dealer I DID get it last week, but the parts manager
was really nasty about it. I asked the other parts guy if he was just a
grouch that day he said he's always rude.
Oh well.
-SP
> So after numerous trips to test the car, we found out the the temp
> sender is broken. (I think that's what they called it.) Something is
[quoted text clipped - 7 lines]
> wait until we sell this car.... we definitely will not be purchasing
> another Kia.
halatos@gmail.com - 09 Jun 2007 03:52 GMT
> So after numerous trips to test the car, we found out the the temp
> sender is broken. (I think that's what they called it.) Something is
> relaying mis-information to the gauge, causing it to go haywire. The
Any wrecking yards in your area? I wouldn't hesitate to pull a sensor
of that nature from a junked car.
Chris