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Car Forum / Kia Cars / November 2005

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KIA service

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BudE - 05 Oct 2005 18:11 GMT
It's terrible!  I'm in the US with the long warranty.  Lots of things go
wrong.  Door locks, catalytic converter, etc.  They're covered under the
warranty but it takes at least a day to get them fixed... more often than
not, a day and a half.

Bud
PerfectReign - 06 Oct 2005 15:11 GMT
> It's terrible!  I'm in the US with the long warranty.  Lots of things go
> wrong.  Door locks, catalytic converter, etc.  They're covered under the
> warranty but it takes at least a day to get them fixed... more often than
> not, a day and a half.

Sounds more like your car is bad. I'd get a new one and stop whining. My
4-year-old Sedona has had one issue so far (alternator) which was fixed in
one day.

Grow up and get a f.cking life you whining moron.

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[Q4O]Gizmo - 07 Oct 2005 18:30 GMT
> It's terrible!  I'm in the US with the long warranty. Lots of things go
> wrong.  Door locks, catalytic
> converter, etc.  They're covered under the warranty but
> it takes at least a day to get them fixed... more often
> than not, a day and a half.
> Bud

Yeah, and the American build cars are 100% ok.....

I drive for almost 5 years a KIA, and it never let me down....
so whats youre point?

Kees
BudE - 07 Oct 2005 19:00 GMT
My point is that the service at KIA in my area is very poor.  It's
unfortunate that you didn't understand that.  You are fortunate that you've
had such superlative service from your vehicle.
>> It's terrible!  I'm in the US with the long warranty. Lots of things go
>> wrong.  Door locks, catalytic
[quoted text clipped - 9 lines]
>
> Kees
PerfectReign - 07 Oct 2005 22:51 GMT
>>> It's terrible!  I'm in the US with the long warranty. Lots of things go
>>> wrong.  Door locks, catalytic
[quoted text clipped - 11 lines]
> unfortunate that you didn't understand that.  You are fortunate that you've
> had such superlative service from your vehicle.

(top posting corrected)

So get another dealer. Remember, the dealerships are individually owned.
No matter what make of car, some dealers are fantastic and others are crap.

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Reckerfox - 09 Oct 2005 01:36 GMT
"" wrote:
> It's terrible!  I'm in the US with the long warranty.  Lots of
> things go
[quoted text clipped - 5 lines]
>
> Bud

Apparently many of you haven’t had experiences with other brands
including Toyota, Honda and Nissan along with GM, Ford and Chrysler.
Coming from a background with Nissan Corp, I can assure you no one
company is perfect although some do better than others.  I rank my own
Kia dealership a 5-stars for quality of staff and technical expertise.
Fortunately since 2002 I have had no problems with my Optima and
continue to enjoy it as one of the best cars I have ever owned.

A good dealership is critical to customer satisfaction more than some
corporate involvement.  It is the dealer that a customer sees
regularly.  Do complain to Kia corporate about your bad experiences as
well as here on the forum.  At the same time be fair with judging all
Kias or dealers as bad when that isn’t the case at all.
tjnamtiw - 21 Oct 2005 12:17 GMT
I have a 2003 Sedona that has worked flawlessly UNTIL I took it in for their
30,000 mile service which included replacing all the fluids and spark plugs
plus tire rotation.  5 days later my battery goes dead and here my
alternator no longer works!   Coincidence or did the idiots screw something
up.  This is why I  hate to take a car to a dealership.

Tom

> "" wrote:
> > It's terrible!  I'm in the US with the long warranty.  Lots of
[quoted text clipped - 20 lines]
> well as here on the forum.  At the same time be fair with judging all
> Kias or dealers as bad when that isn't the case at all.
Dave Saxton - 24 Oct 2005 16:42 GMT
>I have a 2003 Sedona that has worked flawlessly UNTIL I took it in for their
>30,000 mile service which included replacing all the fluids and spark plugs
[quoted text clipped - 3 lines]
>
>Tom

I have an 02 sportage. I took it in for the 90K mile service and it
developed an oil leak shortly thereafter. I took it to Jiffy Lube for
a regular oil change. They said the drain plug was stripped when I
brought it in, and they were unable to find a fitting plug. They
tightened it as best they could and I took it to the dealer. The
dealer charged me almost 400.00 for parts and labor to change out the
oil pan, though it was fine before I brought it in. That's the long
story made short anyway. It was the dealer in Tampa, FL on Dale Mabry
Highway. I will never purchase another Kia or take it to them for
service. They are inept there in my opinion. It took 2 days to
replace, BTW, because they didn't have parts in stock, though it's a
huge dealership... go figure...
Dave
Schweet - 24 Oct 2005 21:17 GMT
> >I have a 2003 Sedona that has worked flawlessly UNTIL I took it in for their
> >30,000 mile service which included replacing all the fluids and spark plugs
[quoted text clipped - 17 lines]
> huge dealership... go figure...
> Dave

I found my input speed sensor retaining clip for the electrical harness
busted and basically just pushed onto the sensor. The ONLY people that would
have touched that thing was the dealer. I got the broken clip as an extra
for paying stupid dealer-prescribed labor on something that I've later
replaced in 20 minutes.
Can't go back there again unfortunately.
WindingRoad - 24 Oct 2005 21:19 GMT
> >I have a 2003 Sedona that has worked flawlessly UNTIL I took it in for their
> >30,000 mile service which included replacing all the fluids and spark plugs
[quoted text clipped - 17 lines]
> huge dealership... go figure...
> Dave

Again this is the reason I have never allowed anyone to change my oil and filter
since the wife asked me to let a Nissan dealer do the job back in 90. Up to that
time I always did it myself at home. Well after they over filled and I had old
oil dripping on my drive from a none clean up by this worthless dealer I again
started doing the job myself. Been doing it on my 82 Bronco 98 Maxima and 03 Kia
Sorento. I try real hard to stay away from any dealers service Dept. All you
really needed was a oversized self tapping drain plug (around $2) that you could
have bought at at any auto supply store like PepBoys or AutoZone. They are very
common as many dealers and quicklubs employ really stupid people to do the oil
changing and many oil pans get their plugs stripped.
nothermark - 04 Nov 2005 13:08 GMT
>> >I have a 2003 Sedona that has worked flawlessly UNTIL I took it in for their
>> >30,000 mile service which included replacing all the fluids and spark plugs
[quoted text clipped - 28 lines]
>common as many dealers and quicklubs employ really stupid people to do the oil
>changing and many oil pans get their plugs stripped.

you mean you don't tighten oil plugs with an impact wrench??

;-)
PerfectReign - 28 Nov 2005 22:33 GMT
>>> >I have a 2003 Sedona that has worked flawlessly UNTIL I took it in for their
>>> >30,000 mile service which included replacing all the fluids and spark plugs
[quoted text clipped - 23 lines]
>>oil dripping on my drive from a none clean up by this worthless dealer I again
>>started doing the job myself. Been doing it on my 82 Bronco 98 Maxima

I miss my '98 GXE...

>/and 03 Kia Sorento. I try real hard to stay away from any dealers
>>service Dept. All you really needed was a oversized self tapping drain
[quoted text clipped - 6 lines]
>
> ;-)

Well, goooollly!  Da manager told me to hand titen it wit da rench. Dats
as far as da rench would titen.

56K Miles on my '02 and no problems. Can't wait for 128K miles.

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ryansmailaz@yahoo.com - 18 Nov 2005 21:49 GMT
Charging system failures in this model were a real issue. Kia had
tremendous problems with alternators in the 2003 Sedona. Here in
Arizona in the summer of 2003 the parts were on National  Back order
status and customers vehicles would sit in the dealership for days
waiting for parts. In fact charging systems in general for all of the
Sedonas produced was indeed a real pain in the a.s. The system in some
of the older models did not produce enough power to keep the battery
charged when driving with all accessories on. You would be driving down
the road the radio would quit and then the a/c and then the vehicle.
Great stuff for days where it is a 110 in the shade. Makes me want to
run out and buy one.
> I have a 2003 Sedona that has worked flawlessly UNTIL I took it in for their
> 30,000 mile service which included replacing all the fluids and spark plugs
[quoted text clipped - 35 lines]
> > Visit Topic URL to contact author (reg. req'd).  Report abuse:
> > http://www.autoforumz.com/eform.php?p=684110

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