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Car Forum / Land Rover Cars / January 2008Dyson - bloody hell! (Way OT)
1 Jan - 4-year-old Dyson upright cleaner goes kaput. Sounds terminal. Motor groaning and cutting out, bad smell everywhere. Phone Dyson customer support - closed as it's New Year's Day. 2 Jan - phone customer support again. Sarah listens to tale of woe, agrees Dyson is dead. Offers engineer callout - full service, includes any parts needed, 65 quid. "What if it needs a new motor?" I ask. "Included," she says. Books engineer for next available slot. Tomorrow afternoon. 3 Jan - engineer calls. Replaces motor, all filters, main hose (no damage or wear, but dirty, leaves old one as a spare), bottom hose (hasn't gone yet, Madam, but it will, leaves old one as a spare) and sole plate (looking a bit battered, Madam, leaves old one, etc.). Engineer pleasant, chatty and full of helpful advice, and doesn't even charge the full 65 notes. For once, a transaction with a company that left the customer happy and with expectations not only met but exceeded by a wide margin. Very pleased - especially since I was getting ready to stump up the 300+ needed for a new one, as they are pricey but bloody effective. Thought I'd share. No connection, etc. Dyson rocks.  SignatureRich B Ducati GT1000 Take out the obvious to email me. Rich B <richard.brookmanNOSPAM@THANKSbtinternet.com> uttered summat worrerz funny about: > 1 Jan - 4-year-old Dyson upright cleaner goes kaput. Sounds terminal. > Motor groaning and cutting out, bad smell everywhere. Phone Dyson [quoted text clipped - 17 lines] > > Thought I'd share. No connection, etc. Dyson rocks. I've had similar experience although in warantee I can't fault our local bloke. I'm glad I read this though as last time we did stump up the spondolies for a new one having written off the old one. Ah well. Lee D > Rich B <richard.brookmanNOSPAM@THANKSbtinternet.com> uttered summat > worrerz funny about: [quoted text clipped - 25 lines] > > Lee D Same here - One large company that i can report good things about their customer service.... SignatureMark 1996 90 300tdi 1987 RR V8 EFI 2007 Golf GT http://www.mozilla.com/firefox/ - Firefox Rules! http://fireftp.mozdev.org/ - FTP Plugin for Firefox http://ietab.mozdev.org/ - IE tab. Get Windows updates in Firefox Lee_D typed: > Rich B <richard.brookmanNOSPAM@THANKSbtinternet.com> uttered summat > worrerz funny about: [quoted text clipped - 25 lines] > > Lee D The engineer told Di that the waste tips are full of abandoned Dysons which he could easily repair to full functionality for 65 notes a pop. Business plan forms in mind ... SignatureRich B Ducati GT1000 Take out the obvious to email me. >The engineer told Di that the waste tips are full of abandoned Dysons which >he could easily repair to full functionality for 65 notes a pop. Business >plan forms in mind ... waste of time, it's a crap design. OK, it's got clever features. and to be fair, I'm referring to the DC01, on which the crap features outweigh the clever - like the brush drive belt running on the motor spindle, so anything that jams the brush leads to the belt burning out unless you notice PDQ, and the narrow twisty passage for the dirt to go up which keeps blocking. If you only hoover up dust then it's quite good. SignatureAustin Shackles. www.ddol-las.net my opinions are just that Travel The Galaxy! Meet Fascinating Life Forms... ------------------------------------------------\ >> http://www.schlockmercenary.com/ << \ ...and Kill them. a webcartoon by Howard Tayler; I like it, maybe you will too! >>The engineer told Di that the waste tips are full of abandoned Dysons which >>he could easily repair to full functionality for 65 notes a pop. Business [quoted text clipped - 9 lines] > >If you only hoover up dust then it's quite good. We've got 2 (later ones). Brilliant if you've got hairy dogs. Signaturehugh Reply to address is valid at the time of posting [Snippety snip] > We've got 2 (later ones). Brilliant if you've got hairy dogs. I didn't know the suction tube was /that/ wide! :-O SignatureUsenet replies: To contact me, visit http://www.vigay.com/feedback/ Life, the Universe, RISC OS Help and Everything - http://www.vigay.com/ Share and discuss ideas or chat about the above - http://forum.vigay.com/ Quality Internet, Domain Registration & Hosting - www.orpheusinternet.co.uk/ hugh typed: >>> The engineer told Di that the waste tips are full of abandoned >>> Dysons which he could easily repair to full functionality for 65 [quoted text clipped - 10 lines] >> If you only hoover up dust then it's quite good. > We've got 2 (later ones). Brilliant if you've got hairy dogs. Yup - that's why we went for another Dyson rather than a lesser make. SignatureRich B Ducati GT1000 Take out the obvious to email me. Austin Shackles typed: >> The engineer told Di that the waste tips are full of abandoned >> Dysons which he could easily repair to full functionality for 65 [quoted text clipped - 9 lines] > > If you only hoover up dust then it's quite good. By DC07 (our model) they seem to have sorted these issues. It's quite simply a great design, works well and, for a LR enthusiast, it's almost 100% repairable. Not only does the design allow it, but the manufacturer encourages it. SignatureRich B Ducati GT1000 Take out the obvious to email me. >Austin Shackles typed: >>> The engineer told Di that the waste tips are full of abandoned [quoted text clipped - 15 lines] >repairable. Not only does the design allow it, but the manufacturer >encourages it. I wonder how many people got put off by the hassles with the early ones, like we did. I now have George, who is excellent, and does carpet shampooing as well. I rekcon there's some significance in the fact that most professional cleaning people use Numatic machines... SignatureAustin Shackles. www.ddol-las.net my opinions are just that Travel The Galaxy! Meet Fascinating Life Forms... ------------------------------------------------\ >> http://www.schlockmercenary.com/ << \ ...and Kill them. a webcartoon by Howard Tayler; I like it, maybe you will too! >>The engineer told Di that the waste tips are full of abandoned Dysons which >>he could easily repair to full functionality for 65 notes a pop. Business [quoted text clipped - 7 lines] >belt burning out unless you notice PDQ, and the narrow twisty passage for >the dirt to go up which keeps blocking. Have to agree. Mother-in-law was ready to chuck hers and stump-up fro a new one. Took about two hours of fiddling to get those daft ducts clean, wash the belt, etc., but eventually it worked as well as it ever did. She couldn't believe it, nor could she believe the pile of detritus on the newspaper at the end of it. I've got a Henry-substitute which we've been using for 23 years. It was the first post-wedding purchase and it's been used for everything from household dust to earth and lumps of brick (often, whenever I'm making holes in the wall, in fact). It's still on the same brushes, motor and cloth filter, although the mains lead has snapped a couple of times. It will take Nilfisk fittings and it's really easy to clean and there's almost nothing to go wrong. It saw off an Earlex recently (which couldn't survive the punishment). I'd have got through a dozen Dysons in that time... Regards, Simonm. Signaturesimonm|at|muircom|dot|demon|.|c|oh|dot|u|kay SIMON MUIR, BRISTOL UK EUROPEANS AGAINST THE EU http://www.eurofaq.freeuk.com/ GT250A'76 R80/RT'86 110CSW TDi'88 www.kc3ltd.co.uk/profile/eurofollie/ > Have to agree. Mother-in-law was ready to chuck hers and stump-up fro a > new one. Reminds me of a friend's mum who was cursing Dyson out some time ago, she said it was such a hassle to use. Knowing a little about what she was like, I asked her if she was washing it in the sink every time she used it, and yes indeed that's exactly what she was doing and that was what she hated about it. In the instructions it stated that if you wanted to, you could wash the dust chamber out every now and again, but she was a bit like my mum, instructions like that get read as "YOU MUST DO THIS EVERY TIME OR DIE!". I have no idea how these people get through life, my mum's a constant amazement as she bumbles about in a world of her own. SignatureBlast off and strike the evil Bydo empire! > The engineer told Di that the waste tips are full of abandoned Dysons > which he could easily repair to full functionality for 65 notes a pop. > Business plan forms in mind ... I found it enlightening that Curries had a whole end of isle devoted to Dyson spares. Excellent, being able to get hold of near everything. But then realised they don't do this as a service but to make a profit. So they must be in demand. When I needed a new vacuum cleaner I just bought the then Which? best buy - a Panasonic. And despite having a long haired dog and at one time a cleaning lady who could break anything, it's never needed any spares in about 10 years other than bags and belts. Never really understood this Dyson fetish - except perhaps when they were a UK product. Signature*Be more or less specific * Dave Plowman dave@davenoise.co.uk London SW To e-mail, change noise into sound. > When I needed a new vacuum cleaner I just bought the then Which? best > buy - a Panasonic. <snip> > Never really understood this Dyson fetish ... At the time we bought ours none of the other makers had bagless, all the suction all of the time, models. We had a Panasonic, with a bag, it was noisey and after 10 mins of use the suction has dropped noticeably. We also have an Electrolux bagged that is quieter but again runs out of suck quite quickly. The Dyson sucks the same even with the bin full. Now as Dyson seem happy to repair and maintain the thing for £65, I'd rather that than have to replace. SignatureCheers new5pam@howhill.com Dave. pam is missing e-mail Well, if I chose a fetish it would not be the Dyson. Bought it 'cos it seemed good, also about 10myears old, only had belts and filters, one new wand (handle) which broke when it fell over. Mind you, if I had £65 for every time I have taken it apart to clear the blocked (=narrow) airway, I could probably affoed a Landie!! >> The engineer told Di that the waste tips are full of abandoned Dysons >> which he could easily repair to full functionality for 65 notes a pop. [quoted text clipped - 10 lines] > Never really understood this Dyson fetish - except perhaps when they were > a UK product. > Well, if I chose a fetish it would not be the Dyson. Too much suck? See reports of "accidents" involving vacuum cleaners and the male appendage... > Bought it 'cos it seemed good, also about 10myears old, only had belts > and filters, one new wand (handle) which broke when it fell over. Not replaced anything on our DC04, washable filter (when I remember) belt is orginal and in good condition. Bits are broke and worn but after 7 years of use that is hardly surprising. The £65 service should take care of them. Who has nicked the tuit jar? > Mind you, if I had £65 for every time I have taken it apart to clear the > blocked (=narrow) airway, I could probably affoed a Landie!! Never is prehaps too strong a word but I think there are more thumbs on one hand than number of times I've had to unblock the airways on the DC04. Cutting No.1 Daughters hair off the rotating brush is another matter. SignatureCheers new5pam@howhill.com Dave. pam is missing e-mail >> Well, if I chose a fetish it would not be the Dyson. > > Too much suck? No chance with a Dyson, those serial cyclones rob them of that. I actually do use one, recovered from a skip, for a very fine dusty job I do but for picking up lots of rubbish I have a simple earlex and clean the filter regularly plus run the outlet hose outside. AJH >>>>> "Dave" == Dave Liquorice <new5pam@howhill.com> writes: Dave> On Fri, 04 Jan 2008 13:26:53 +0000, John Moppett wrote: >> Well, if I chose a fetish it would not be the Dyson. Dave> Too much suck? See reports of "accidents" involving vacuum Dave> cleaners and the male appendage... If you put it there deliberately, it's not an accident. SignatureAndy Cunningham -- www.cunningham.me.uk My hate/hate relationship with XML is, predictably, on 'hate' at the moment. -- Matt S Trout AndyC the WB typed: >>>>>> "Dave" == Dave Liquorice <new5pam@howhill.com> writes: > [quoted text clipped - 5 lines] > > If you put it there deliberately, it's not an accident. To rephrase the ancient Arab saying: A woman for procreation A boy for pleasure A melon for ecstasy A Dyson for a visit to A&E. SignatureRich B Ducati GT1000 Take out the obvious to email me. >AndyC the WB typed: >>>>>>> "Dave" == Dave Liquorice <new5pam@howhill.com> writes: [quoted text clipped - 13 lines] >A melon for ecstasy >A Dyson for a visit to A&E. what was the last line in the original? camel? SignatureAustin Shackles. www.ddol-las.net my opinions are just that Travel The Galaxy! Meet Fascinating Life Forms... ------------------------------------------------\ >> http://www.schlockmercenary.com/ << \ ...and Kill them. a webcartoon by Howard Tayler; I like it, maybe you will too! Austin Shackles typed: >> AndyC the WB typed: >>>>>>>> "Dave" == Dave Liquorice <new5pam@howhill.com> writes: [quoted text clipped - 17 lines] > > camel? Heh. No, the last line was my addition. The third line can read "goat" if your tastes are sufficiently bizarre. SignatureRich B Ducati GT1000 Take out the obvious to email me. >Austin Shackles typed: >> [quoted text clipped - 22 lines] >Heh. No, the last line was my addition. The third line can read "goat" if >your tastes are sufficiently bizarre. Sheep are less individualistic and thus easier to control... specially if you have those extra-long wellies. SignatureAustin Shackles. www.ddol-las.net my opinions are just that Travel The Galaxy! Meet Fascinating Life Forms... ------------------------------------------------\ >> http://www.schlockmercenary.com/ << \ ...and Kill them. a webcartoon by Howard Tayler; I like it, maybe you will too! Austin Shackles typed: >> Austin Shackles typed: >>> [quoted text clipped - 25 lines] > Sheep are less individualistic and thus easier to control... > specially if you have those extra-long wellies. There speaks the voice of experience. :-) Buggering a goose with its head in a drawer, and slamming the drawer shut on its neck at the critical moment, is supposed to be pretty good too, but I haven't had the faintest urge to try it. SignatureRich B Ducati GT1000 Take out the obvious to email me. > Austin Shackles typed: > [quoted text clipped - 34 lines] > shut on its neck at the critical moment, is supposed to be pretty good > too, but I haven't had the faintest urge to try it. How do these stories get about? Stuart >> Buggering a goose with its head in a drawer, and slamming the drawer >> shut on its neck at the critical moment, is supposed to be pretty good >> too, but I haven't had the faintest urge to try it. >> > How do these stories get about? ... he asks, after reading about it on usenet ;-) SignatureBlast off and strike the evil Bydo empire! Stuart Gray typed: >> Austin Shackles typed: >> [quoted text clipped - 42 lines] > > Stuart That's the trouble with sheep - can't keep a bloody secret. SignatureRich B Ducati GT1000 Take out the obvious to email me. > How do these stories get about? > > Stuart f.ck nose. Steve >> How do these stories get about? >> [quoted text clipped - 3 lines] > > Steve Ah, it always gets back to nasal sex. Stuart >> f.ck nose. >> [quoted text clipped - 3 lines] > > Stuart Well if you knows of a better 'ole go to it .... Steve >Austin Shackles typed: >> [quoted text clipped - 33 lines] >its neck at the critical moment, is supposed to be pretty good too, but I >haven't had the faintest urge to try it. I killed my 3 geese on the 21st December. Their necks are bloody hard to wring....... You have to use a broom handle to assist with the neck wringing, and we broke the first broom handle, SWMBO was not impressed, it was the one for the kitchen floor, so then we used the yard brush.... They're a pain in the backside to pluck as well. Drawing them was funny. I let them hang for 24 hours for everything to firm up, and as removed the guts one of them let out a honk. Dawn reckoned it was still alive.... All it was was air being pushed throught the voice box. I'd seen it 3 days before when my nan's fella dropped down dead and the undertakes came to pick him up. As they lifted him, it sounded like he was breathing becuase of the air moving in and out of the lungs! -- "For those who are missing Blair - aim more carefully." To reply direct rot13 me bURRt the 101 Camper www.simoni.co.uk 200TDi Disco with no floor - its being fixed at last! 200 TDi Disco, "the offroader" 1976 S3 Lightweight > You have to use a broom handle to assist with the neck wringing, I know I'll regret this, but why ? Steve >I know I'll regret this, but why ? Grab bird and place one sides wing tip and leg in hand, lower toward floor, bird looks up, place pick axe handle behind skull, pull till it you feel a click. Do not let go of wings. back to off topic, dyson washing machine has packed up with an error code that suggests the machine has flooded, but it hasn't :-(. AJH >You have to use a broom handle to assist with the neck wringing Always used to be a pick axe handle, it's when you pull too hard that it gets messy. AJH Simon Isaacs typed: > Drawing them was funny. I let them hang for 24 hours for everything > to firm up, and as removed the guts one of them let out a honk. Dawn [quoted text clipped - 3 lines] > lifted him, it sounded like he was breathing becuase of the air moving > in and out of the lungs! I used to work as a porter at St James's in Leeds, and got friendly with the guy in charge of the mortuary. He reckoned that when they moved a stiff, if the body was bent in the middle when they lifted it, 3 times out of 4 it would fart. One big tough porter was present when it happened, ran out of the building and wasn't seen for a week. SignatureRich B Ducati GT1000 Take out the obvious to email me. > what was the last line in the original? > > camel? A goat for the peak of bliss. ...allegedly. Steve Dave Plowman (News) typed: >> The engineer told Di that the waste tips are full of abandoned Dysons >> which he could easily repair to full functionality for 65 notes a [quoted text clipped - 9 lines] > spares in about 10 years other than bags and belts. > Never really understood this Dyson fetish They work, and continue to work. That's all I need to know. SignatureRich B Ducati GT1000 Take out the obvious to email me. > > I found it enlightening that Curries had a whole end of isle devoted > > to Dyson spares. Excellent, being able to get hold of near [quoted text clipped - 5 lines] > > spares in about 10 years other than bags and belts. > > Never really understood this Dyson fetish > They work, and continue to work. That's all I need to know. They seem to break with some regularity too. Which I really couldn't be doing with from something so basic as a cleaner. Different with a vehicle you love. Signature*A snooze button is a poor substitute for no alarm clock at all * Dave Plowman dave@davenoise.co.uk London SW To e-mail, change noise into sound. >Rich B <richard.brookmanNOSPAM@THANKSbtinternet.com> uttered summat >worrerz funny about: [quoted text clipped - 25 lines] > >Lee D Likewise - I smashed the old one to pieces out of sheer frustration at not getting the bloody thing to come apart - then found I could have got it repaired for fixed price. Signaturehugh Reply to address is valid at the time of posting >1 Jan - 4-year-old Dyson upright cleaner goes kaput. Sounds terminal. >Motor groaning and cutting out, bad smell everywhere. Phone Dyson customer [quoted text clipped - 19 lines] > > Thought I'd share. No connection, etc. Dyson rocks. I shall get our old one out of the store room ....... ;o) > 1 Jan - 4-year-old Dyson upright cleaner goes kaput. Sounds terminal. > Motor groaning and cutting out, bad smell everywhere. Phone Dyson customer [quoted text clipped - 17 lines] > > Thought I'd share. No connection, etc. Dyson rocks. A similar story with my Dyson washing machine - maximum charge £85, not that they have ever actually requested money! Had a Dyson engineer out 3 times for it over the years - the first time within the warranty period. The second time was out of warranty - no charge plus all "upgraded for the final model year parts" (not actually required for the repair) and a fresh year on the warranty. The last call-out was FOC including parts... Allen typed: >> 1 Jan - 4-year-old Dyson upright cleaner goes kaput. Sounds >> terminal. Motor groaning and cutting out, bad smell everywhere. [quoted text clipped - 28 lines] > actually required for the repair) and a fresh year on the warranty. > The last call-out was FOC including parts... <cynical> I suppose they've got to spend all the money they saved by moving to Malaysia somehow. </cynical> SignatureRich B Ducati GT1000 Take out the obvious to email me. >A similar story with my Dyson washing machine - maximum charge £85, not >that they have ever actually requested money! [quoted text clipped - 4 lines] >required for the repair) and a fresh year on the warranty. The last >call-out was FOC including parts... Fair enough, but Dyson aren't alone in this. SWMBO insisted on a Miele this time round. I recently had to take the lid off (it wasn't faulty), and was amazed, not just by the build quality (it's very good), but by the fact there was a printed parts list tucked inside the lid. We've had it for a year now and are very impressed so far. Particularly so by the fact it's so quiet. Regards, Simonm. Signaturesimonm|at|muircom|dot|demon|.|c|oh|dot|u|kay SIMON MUIR, BRISTOL UK EUROPEANS AGAINST THE EU http://www.eurofaq.freeuk.com/ GT250A'76 R80/RT'86 110CSW TDi'88 www.kc3ltd.co.uk/profile/eurofollie/ >>A similar story with my Dyson washing machine - maximum charge £85, not >>that they have ever actually requested money! [quoted text clipped - 16 lines] > > Simonm. I bought a DC02 de Stijl vacuum cleaner 10 years ago which hasn't been any trouble at all - including taking some abuse from our dickhead builder who used it to hoover up his rubble dust while we were out. w.nker. Neighbours grassed him up after he emptied the dust out into *their* rubbish bins. He didn't even bother using any bin liners. Laugh? I nearly paid him a bonus LOL. >Fair enough, but Dyson aren't alone in this. SWMBO insisted on a Miele >this time round. I recently had to take the lid off (it wasn't faulty), >and was amazed, not just by the build quality (it's very good), but by >the fact there was a printed parts list tucked inside the lid. I'm thinking along Miele lines for a washing machine next time the crappy modern hotpoint goes tits-up. Old hotpoints, with the electromechanical timer, were pretty good. Unfortunately ours died from chassis rot. The new one is very cheaply made and if it goes wrong the only way of fixing it is to replace the main circuit board, 'cos there isn't anything else you can do to it. SignatureAustin Shackles. www.ddol-las.net my opinions are just that Travel The Galaxy! Meet Fascinating Life Forms... ------------------------------------------------\ >> http://www.schlockmercenary.com/ << \ ...and Kill them. a webcartoon by Howard Tayler; I like it, maybe you will too! > For once, a transaction with a company that left the customer happy and > with expectations not only met but exceeded by a wide margin. I must get them to come and look at our DC04, hose is held together with gaffer tape, the clip for the nozzle tool is broken, and there is quite a bit of general "wear and tear" after 7 or so years of use. Still does a damn good job at cleaning though. I just wish the tub was a bit bigger so you didn't have to empty it quite so often. One good session through the house more than fills it and as No.1 daughter has long hair the brush needs to be dehaired, oh that's looking a bit worn as well... SignatureCheers new5pam@howhill.com Dave. pam is missing e-mail >Thought I'd share. No connection, etc. Dyson rocks. <Aol> Changed all the worn bits while he was at it. Anyone else get the impression that Dysons are a bit like British bikes and land rovers; if you know what they are like they are just fine...................? SignatureMark Roberts mark typed: >> Thought I'd share. No connection, etc. Dyson rocks. >> > <Aol> > Changed all the worn bits while he was at it. I like this approach. Not just broken bits or non-functioning bits, but worn and likely-to-fail bits are replaced as well. SignatureRich B Ducati GT1000 Take out the obvious to email me. |
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