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Car Forum / Lexus Cars / August 2004

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Lexus Worse Than Mercedes

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MCBRUE - 03 Aug 2004 05:13 GMT
Finaly got my wifes 2000 ES300 in for its 25000 checkup. The brakes make it
shake the steering wheel so badly when you step on them at road speed that it
nearly threw me off the freeway first time I did it. They also vibrate the
wheel at lower speeds. She drives like the typical little old lady and does not
overheat the brakes or drive down mountains, etc. My 1992 ES 300 did that too
so they ground off the rotors. There is a recall or fix it free notice out on
the 2002 and 2003 ES300s for this same problem. SO THEY TOLD ME THE BACK BRAKES
ARE SHOT AND MAKE THE STEERING WHEEL VIBRATE. But the front ones are shot too
and they will replace the back brakes if I pay the $440 to do the pads and
rotors on the front!!!!!!!   That is more than the Mercedes Stealership charges
to do the same job on my S420! I told them to go  ahead and do it - this is the
last Lexus that I will buy. In short, Lexus of Greenville lied to me and
overcharges me.
They also refuse to stock an LS430 so they can claim they sell them too fast -
so they can raise the price. Earlier this summer I had to drive  to another
town to see one and there were 4 sitting on the show floor there. I did talk to
the national Lexus phone number, but they really don't care. SUMMARY - Lexus of
Greenville SC is a poorer dealer than even the Mercedes Dealer. And Mercedes is
rock bottom!
Steve Larson - 03 Aug 2004 11:53 GMT
I feel your pain.  I just paid $100 for a 4 wheel alignment, and $80 for a
rotation/balance.  I'll not make that mistake again, my routine service on
my 2002 ES300 will be done at the local Toyota dealership.  They charge $40
for an alignment and $40 for rotation/balance.  There is no added value in
paying Lexus dealerships' inflated service prices for the same work.

> Finaly got my wifes 2000 ES300 in for its 25000 checkup. The brakes make it
> shake the steering wheel so badly when you step on them at road speed that it
[quoted text clipped - 15 lines]
> Greenville SC is a poorer dealer than even the Mercedes Dealer. And Mercedes is
> rock bottom!
jerry 94 gs300 - 03 Aug 2004 15:14 GMT
TO BAD FOR MERCEDES THAT 50% OF THEIR CUSTUMERS SWICH TO LEXUS. IM ON
MY FIFTH LEXUS.SOUNDS LIKE YOU LET YOUR BRAKES GO, BECOUSE AT 25k ,ALL
YOU NEED IS RESURFACE ROTORS AND INSTALL NEW PADS.JD POWER RATES LEXUS
NR 1 FOR PAST 12 YEARS.FIND OUT HOW THEY GOT THERE, THEY CALL PEOPLE
WHO PURCHASE CARS AFTER 90 DAYS.MAYBE WHEN I TURN 80 YEARS OLD I
PURCHASE MERCEDES, OR BUICK.
Oldun - 03 Aug 2004 21:46 GMT
No need to shout Jerry.

By the way, what is your point?

> TO BAD FOR MERCEDES THAT 50% OF THEIR CUSTUMERS SWICH TO LEXUS. IM ON
> MY FIFTH LEXUS.SOUNDS LIKE YOU LET YOUR BRAKES GO, BECOUSE AT 25k ,ALL
> YOU NEED IS RESURFACE ROTORS AND INSTALL NEW PADS.JD POWER RATES LEXUS
> NR 1 FOR PAST 12 YEARS.FIND OUT HOW THEY GOT THERE, THEY CALL PEOPLE
> WHO PURCHASE CARS AFTER 90 DAYS.MAYBE WHEN I TURN 80 YEARS OLD I
> PURCHASE MERCEDES, OR BUICK.
The Lindbergh Baby - 04 Aug 2004 01:00 GMT
> TO BAD FOR MERCEDES THAT 50% OF THEIR CUSTUMERS SWICH TO LEXUS. IM ON
> MY FIFTH LEXUS.SOUNDS LIKE YOU LET YOUR BRAKES GO, BECOUSE AT 25k ,ALL
> YOU NEED IS RESURFACE ROTORS AND INSTALL NEW PADS.JD POWER RATES LEXUS
> NR 1 FOR PAST 12 YEARS.FIND OUT HOW THEY GOT THERE, THEY CALL PEOPLE
> WHO PURCHASE CARS AFTER 90 DAYS.MAYBE WHEN I TURN 80 YEARS OLD I
> PURCHASE MERCEDES, OR BUICK.

Grandpa Simpson, s'at you?

John

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Von Herzen, moge es wieder zu Herzen gehen.  --Beethoven

TWW - 20 Aug 2004 01:58 GMT
> Finaly got my wifes 2000 ES300 in for its 25000 checkup. The brakes make it
> shake the steering wheel so badly when you step on them at road speed that it
[quoted text clipped - 15 lines]
> Greenville SC is a poorer dealer than even the Mercedes Dealer. And Mercedes is
> rock bottom!

Brakes at 25k?  I have 45k on my Honda Prelude and am assured by the dealer
that new pads will likely not be necessary until 70k miles.
 
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