2002 C230K Service

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Squat - 28 Mar 2007 01:42 GMT

To all,
I have a 2002 C230K that is in for inspection.
This car has 25000 miles and has been driven by a family member (over 65.)

The dealer came back with what seems to be an absurd price for service and
getting the car inspected.

They are going to fix the passenger window (the motor burned out on the
power window) for $300.
New brakes (Pads & rotors - (rotors??? At 25k miles) for $700.
Plus a broken light on the mirror and the inspection. These are items I have
to have done to get the car "road worthy" (this list comes to just over
$1200 US)

The other list of so called "B" service items are Spark plugs, Air filter,
Fuel Filter, Coolant change, brake fluid and transmission service.
If I get all the items done that they recommend, the total is over $3,100
US.

I suspect I am being gouged by this Manhattan dealership.
My questions are
1 - does this seem reasonable?
2 - do all mercedes need new brake rotors at 25000 miles (Pads I understand,
but rotors?)
3 - is it common for a windor motor to fail at just under 5yrs old?

Having only owned Mazdas for the past 15 years, I am shocked at the items
they request.
Any thoughts would be appreciated.
Thanks,
S

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shermank@comcast.net - 28 Mar 2007 12:56 GMT

folow this link to edmunds.com, fill in the menu blanks and get specific
service recommendations for your model, and an estimated price. This is what
an independent emchanic should charge. You could take it to your mb dealer
and see if he blinks (probably not). Otherwise, find a mechanic you trust to
work on mb and let him do the work. if you are still under warranty,it makes
no difference. indy service does not void a warranty. here's the link:

http://www.edmunds.com/maintenance/vehicle.do

giood luck

sherm

> To all,
> I have a 2002 C230K that is in for inspection.
[quoted text clipped - 27 lines]
> Thanks,
> S

Reply to this Message

Tiger - 28 Mar 2007 15:38 GMT

> They are going to fix the passenger window (the motor burned out on the
> power window) for $300.
> New brakes (Pads & rotors - (rotors??? At 25k miles) for $700.
> Plus a broken light on the mirror and the inspection. These are items I
> have to have done to get the car "road worthy" (this list comes to just
> over $1200 US)

Power window... let them fix it... say no to brake... yeah like me... are
you kidding me on the rotor? No way. I don't know what you mean broken light
on mirrror... is that the turn signal on the side mirror? and they want $200
to change that? It should be just a freaking bulb. Check your owner's manual
on how to change that bulb.

> The other list of so called "B" service items are Spark plugs, Air filter,
> Fuel Filter, Coolant change, brake fluid and transmission service.
> If I get all the items done that they recommend, the total is over $3,100
> US.

That's a complete gouging... no way.

> 1 - does this seem reasonable? NO
> 2 - do all mercedes need new brake rotors at 25000 miles (Pads I
[quoted text clipped - 3 lines]
> 3 - is it common for a windor motor to fail at just under 5yrs old? Not
> likely... maybe switch or relay... but not motor.

If you want, call up Alex at service dept at Morristown Mercedes... that is
only if you wish to bring your car to Morristown.

Reply to this Message

Squat - 28 Mar 2007 21:38 GMT

>> They are going to fix the passenger window (the motor burned out on the
>> power window) for $300.
[quoted text clipped - 8 lines]
> want $200 to change that? It should be just a freaking bulb. Check your
> owner's manual on how to change that bulb.

No, the clear cover on the edge of the mirror was broken while it was parked
on the street. (they also replaced a couple of bulbs.)

>> The other list of so called "B" service items are Spark plugs, Air
>> filter, Fuel Filter, Coolant change, brake fluid and transmission
[quoted text clipped - 3 lines]
>
> That's a complete gouging... no way.

I thought so . I am having the minimal done (only to get plates and
inspection) and will avoid the Manhattan Mecedes dealer like they have the
plague.

>> 1 - does this seem reasonable? NO
>> 2 - do all mercedes need new brake rotors at 25000 miles (Pads I
[quoted text clipped - 6 lines]
> If you want, call up Alex at service dept at Morristown Mercedes... that
> is only if you wish to bring your car to Morristown.

I may call them for the next service. The manhattan dealer ship is not
getting any more business from me.

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