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Car Forum / Mercedes-Benz Cars / June 2007

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Audi Service

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Michael - 11 Jun 2007 19:06 GMT
Anyone thinking of buying a Audi vehicle please be aware

They do not cover anything when it comes to service.

No matter what the issue they blame outside influence and will not cover any
issue.

They also do not offer loaner cars when you get service and will not drive
you back to work if you are 8 miles from the dealership.

I would stay away from Schaumburg Audi,
The attitude at that dealership stinks.

I went in with 6 defects and left with 6 defects
They blamed everyone but themselves and fixed nothing.

My car is 1 year old.
They would not cover anything under warranty,

The visor cracked they blamed it on me,
The seat belt was stuck they blamed it on me.
The cig lighter was broke they did not even fix it,
The truck had a broken piece the guy said I dont even want to tell you how
much that is.

STAY AWAY FROM AUDI..
-->> T.G. Lambach <<-- - 11 Jun 2007 19:43 GMT
Suggest you take your message to another venue; nobody here would ever
buy an Audi.
Signature

© 2007 T.G.Lambach. Publication in any form requires prior written
permission.

Michael - 11 Jun 2007 20:15 GMT
Im with you on that

Never again''

> Suggest you take your message to another venue; nobody here would ever buy
> an Audi.
robrjt - 11 Jun 2007 20:25 GMT
> Im with you on that
>
[quoted text clipped - 5 lines]
> > ? 2007 T.G.Lambach. Publication in any form requires prior written
> > permission.

I agree as well.  Sort of like an overpriced VW.
Tiger - 11 Jun 2007 23:27 GMT
Michael, I suggest you take your car to another Audi dealer if close enough
to you... if not, complain to regional Audi Service Investigator... if still
not satisfied, ask them to buy back your car.
Michael - 12 Jun 2007 03:46 GMT
> Michael, I suggest you take your car to another Audi dealer if close
> enough to you... if not, complain to regional Audi Service Investigator...
> if still not satisfied, ask them to buy back your car.

I found another dealer who laughed at Schaumburg Audi and said this
dealership does this all the time
I not only get everything fixed under warranty but I get a loaner

Schaumburg audi is a dealership you should avoid there terrible.
Tiger - 12 Jun 2007 15:24 GMT
Hey Michael. I am glad everything worked out for you and that you now have a
trusted dealer to service your car.

You should complaint to Audi USA headquarter about Schaumburg and their
practice.
Dori A Schmetterling - 13 Jun 2007 22:59 GMT
I would find it odd that Audi/VW would behave this way across the board,
even if only in the US (especially in the US).

If you want a VW/Audi for less money get a Skoda...or a SEAT (for a bit more
money), which is in the same division as Audi.

May not available in the US.  SEATs look attractive and I have driven them a
couple of times as rentals (Golf class)

DAS

For direct replies replace nospam with schmetterling
---
> Hey Michael. I am glad everything worked out for you and that you now have
> a trusted dealer to service your car.
>
> You should complaint to Audi USA headquarter about Schaumburg and their
> practice.
 
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