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Car Forum / Mercedes-Benz Cars / September 2007

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A Class Gearbox Failure at 50k ?!?

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Rhino Djanghardt - 20 Sep 2007 20:55 GMT
My father and step-mother have a later model A Class, which broke down
on them a few weeks ago. The AA guy diagnosed gear selection problems
(it's an auto) and to get the linkage adjusted at the next service,
which was due soon. Turns out - according to Mercedes - that it needed a
new gearbox, which cost them over £3000. This despite only 50k miles on
the clock and full Mercedes service history from new!

Mercedes refused to contribute in any way. Is this a common fault and
normal behaviour by the manufacturer? I am astounded it wasn't at least
repairable. Do they have any recourse, other than a stiff letter to
Mercedes?

BTW, I drive a '92 Honda Accord with 204k miles on the original engine &
auto box.
--
David Poyner
david<at>bartonalpacas<dot>co<dot>uk
Tiger - 21 Sep 2007 01:04 GMT
Put it on youtube.com and rant about it... maybe Mercedes will look and try
to buy you off...
James Black - 21 Sep 2007 22:20 GMT
> Put it on youtube.com and rant about it... maybe Mercedes will look and try
> to buy you off...

Get your mechanic to check and change the gearbox oil - see and search
www.baby-benz.com as this type of failure is common.
Cheers
James Black - 21 Sep 2007 22:23 GMT
> My father and step-mother have a later model A Class, which broke down
> on them a few weeks ago. The AA guy diagnosed gear selection problems
[quoted text clipped - 10 lines]
> BTW, I drive a '92 Honda Accord with 204k miles on the original engine &
> auto box.

Get your mechanic to check the gearbox oil. See and search
www.baby-benz.com as it is a common problem often due to low oil level
in the gearbox. Cheers
TPr - 25 Sep 2007 00:15 GMT
| Get your mechanic to check the gearbox oil. See and search
| www.baby-benz.com as it is a common problem often due to low oil level
| in the gearbox. Cheers

Surely dealership staff would not be so incompetent to not check for
something so basic first ?

If that turns out to be the case then they are absolute *morons* and
shouldn't be allowed any where near a Benz.

All parts inside the transmission are available, including the housing, they
can be rebuilt, its a case of them not wanting to open it.
Dori A Schmetterling - 25 Sep 2007 14:10 GMT
.. or, indeed, any other car... :-)

DAS

For direct replies replace nospam with schmetterling
---
[...]

> If that turns out to be the case then they are absolute *morons* and
> shouldn't be allowed any where near a Benz.
[...]
weelliott@gmail.com - 26 Sep 2007 20:48 GMT
You are assuming that they have integrity. I took my Subaru to a shop
a few years ago to have them clear codes and reset the check engine
light.  It had come on because of a massive vacuum leak that I caused
and fixed. They would only do it on condition that I get a complete
diagnostic-which resets the computer. The diagnostic claimed that my
catalytic converter was bad, which they seemed eager to replace for
me, and even offered a payment plan since they wanted over a grand for
it. I told them no, paid my one hour labor and left. That car passed
emissions weeks later with no gasses out of spec at all. I think it
would be generous to conclude that they made a hurried diagnosis, and
not generous to say that they were trying to cheat me out of a lot of
money. If it is the case that the transmission is merely low on fluid,
then they are either morons like you say, or they are trying to cheat
you. In this case it benefits them to be moronic, which is really
unfortunate.

Bill

> Surely dealership staff would not be so incompetent to not check for
> something so basic first ?
>
> If that turns out to be the case then they are absolute *morons* and
> shouldn't be allowed any where near a Benz.
 
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