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Car Forum / Mercedes-Benz Cars / January 2008

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Navigation system trouble.

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Mike Morgan - 02 Jan 2008 22:59 GMT
When I press the NAVI button, the screen gives me the message, Navigation
could not be activated--an error has occurred.  There is a CD in the device,
and it won't eject.

I tried poking around in the slot with a Popsicle stick, but no help.  I
have considered giving it a big shot of WD-40, but am not sure that might
cause more harm than good.

Does anyone know of a possible solution short of a jillion dollar charge at
the dealership.

Mike
Karl - 02 Jan 2008 23:33 GMT
How about telling use the year, model, and miles??

> When I press the NAVI button, the screen gives me the message, Navigation
> could not be activated--an error has occurred.  There is a CD in the device,
[quoted text clipped - 8 lines]
>
> Mike
Mike Morgan - 03 Jan 2008 16:12 GMT
Sorry, it's a 2000 S430, 90k miles.

Mike
> How about telling use the year, model, and miles??
>
[quoted text clipped - 12 lines]
>>
>> Mike
Stratman - 03 Jan 2008 19:24 GMT
Don't go for the WD40 approach ;-)

Sometimes the CD gets stuck against the lip of the slot and needs something
like a business card judiciously applied to ease it out.

Assuming you can get the CD out, switch off COMAND using its own switch and
then switch off ther ignition for a couple of minutes. Switch everything
back on and reinsert the CD. That may just do the trick. If it doesn't try
cleaning the lens in the unit with a cleaning disk. They are known to be
picky over any contamination.

Good luck.

> When I press the NAVI button, the screen gives me the message, Navigation
> could not be activated--an error has occurred.  There is a CD in the
[quoted text clipped - 8 lines]
>
> Mike
 
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