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Car Forum / Mercedes-Benz Cars / February 2008

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211 Start Malfunction

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Howard - 19 Jan 2008 00:29 GMT
When starting my car (2003 E500 Sport) I've twice let go of the key too
quickly, the car doesn't start and the gauge says malfunction. Both times
I've felt that I let go of the key just as the starter solenoid activated
but I don't think the starter has yet to turn. At that point there is
nothing that happens when I twist the key. The dash electronics activate but
nothing happens. I've let the computer reset with my car sitting in my
garage the first time this happened and it cleared the malfunction and
started up with no problem. Tonight, when I stopped at a store  before
coming home it happened as I prematurely let the key spring back and it
wouldn't start and I thought I would be stranded waiting for the reset. But
a thought struck me to try and run through the screens to display the
malfunction and see after I've viewed it would it start. The message said
ESP and BAS malfunctions and "visit the workshop". I know what those are,
stability and brake assist programs, but what they have to do with this
starting malfunctionI don't know. Anyway, the car started immediately after
I viewed the menu and held the malfunction. I'm sure when I start the car
tomorrow the message will have cleared.
Is this something I'm causing by letting go of the key too quickly or do you
think there's a different problem. The car has no other problem at all and
currently has 53k + miles. Any ideas? TIA
Howard
Tiger - 19 Jan 2008 12:55 GMT
You need new battery.

As for starting, just by flicking to start and let go is proper procedure as
the computer will automatically engage and disengage the starter for you.
Howard - 19 Jan 2008 22:42 GMT
> You need new battery.
>
> As for starting, just by flicking to start and let go is proper procedure
> as the computer will automatically engage and disengage the starter for
> you.

I appreciate your input, but that's not the case. I have just had both
batteries tested (by dealer) and the main battery tested fine but the
auxiliary battery failed and I did replace that. Thanks.
I'm not sure but I think it has something to do with  a real quick flick and
not holding it long enough for the starter to turn. I'm suggesting holding
it perhaps for a half second and not just an eighth of a second flick.
Perhaps the computer only maintains high voltage electric power until it
starts and when it senses the starter motor draw. But if only the solenoid
is activated and it expects to sense that draw and it doesn't happen because
the key is released before the starter activates then maybe it then sends a
fault to the computer. Is that logical? Possible?
Howard
Tiger - 20 Jan 2008 16:06 GMT
How old is your main battery?

The reason I said battery because on my folk's 2001 E320... We had all sort
of starting problem... but nothing on cranking... The computer would spit
out BAS, ABS and Airbag errors... randomly but 100% of the time first thing
in the morning on first start.

The car crank over very easy and battery is "strong enough" that it didn't
sound like battery is dying... it starts very quickly. The dealer finally
diagnose it to be bad battery... all problem disappeared after the change.
Yes, they have tested the battery before too until we brought it in the
second time... where they did a different exhaustive test and determined it
was the main battery.

If your owner's manual say flicking it to engage the starter and let go,
then that is the normal way to start.

There is also another possibility... your key... try using your other spare
key and see if you have the same problem. Make sure you put in new batteries
in these keys too.
Rob - 31 Jan 2008 03:03 GMT
> How old is your main battery?
>
[quoted text clipped - 16 lines]
> key and see if you have the same problem. Make sure you put in new batteries
> in these keys too.

It's got nothing to do with your battery.  Or your "flicking" technique.
      Some of the 211 have this trick.  It's extremely annoying, and a
bear to track down.  From time to time the key simply won't engage the
starter.  Sometimes takes 30-50 tries before it engages, then the
problem won't crop up for weeks.  My money's on the EIS, but the
electrical system and the software in the early 211 is SUCH an abortion,
there's really no telling.  I've seen several repurchased because MB
could not figure out how to fix them.  Engineered like no other car in
the world ...
Tiger - 31 Jan 2008 22:38 GMT
Mmm... if it is that bad, then MB should do a recall... Something like this
shouuld involve MBUSA... not dealer alone.
Karl - 01 Feb 2008 01:12 GMT
Recalls only work when they have a way to fix something......

When they can't fix it, that is called a buy-back.

But that involves one car at a time, not the whole model year line or group
between such and such vin numbers.

We, as the dealership, hated buy-backs. Buy-backs concerning mechanical
problems were worked on repeatedly by us as the techs and involved the MB
Tech Specialists and the MBNA engineers. When the problem could not be
fixed, MBNA bought the car back and either refunded the customer his money
or replaced the car. Then the fun begins:  MBNA would not accept the car
back until it was fixed. Hey guys, you bought it back cause it couldn't be
fixed!!!
Some cars stayed at the dealership for over a year.

> Mmm... if it is that bad, then MB should do a recall... Something like this
> shouuld involve MBUSA... not dealer alone.
Tiger - 01 Feb 2008 19:41 GMT
Wow Karl... MBNA won't accept the car back unless it is fixed?!

> Recalls only work when they have a way to fix something......
>
[quoted text clipped - 16 lines]
> this
>> shouuld involve MBUSA... not dealer alone.
Karl - 02 Feb 2008 01:25 GMT
Yep.  It totally sucks on the dealer and the tech end. Warranty pays the
tech to repair the car. Key word is repair. Tech spends hours and days on
'engineering like no other car' and the dealer pays the tech the time he has
in it straight time. Warranty would pay flat rate hours but only for covered
repairs. Dealer has to dig into his own pocket or tech says FU, let the shop
foreman fix it!...... Sucks when a tech averages 140% and has to make 100%.
After the car is fixed, it goes to auction, usually in Jacksonville Florida
and is sold as a known buy-back with a limited additional warranty on the
problem. The car itself still has its remaining 4 yr/50K warranty. The
auction place just sells them. That is why they have to be fixed.

> Wow Karl... MBNA won't accept the car back unless it is fixed?!
>
[quoted text clipped - 18 lines]
> > this
> >> shouuld involve MBUSA... not dealer alone.
Tiger - 03 Feb 2008 19:53 GMT
Geez! That cars goes back to the public?! How much is MB tech getting paid
these days? I don't want to know what the dealer is getting from customer...
just what the mechanic pays is these days.

> Yep.  It totally sucks on the dealer and the tech end. Warranty pays the
> tech to repair the car. Key word is repair. Tech spends hours and days on
[quoted text clipped - 38 lines]
>> > this
>> >> shouuld involve MBUSA... not dealer alone.
Karl - 03 Feb 2008 20:23 GMT
Yes, the buy-backs are resold. All the car makers do it.

Mechanics rate of pay depends on where the dealership is.
Beverrly Hills mechanics get paid a lot more than one in BFE, North Dakota
:)

> Geez! That cars goes back to the public?! How much is MB tech getting paid
> these days? I don't want to know what the dealer is getting from customer...
[quoted text clipped - 42 lines]
> >> > this
> >> >> shouuld involve MBUSA... not dealer alone.
alf - 04 Feb 2008 15:34 GMT
> How old is your main battery?
>
> The reason I said battery because on my folk's 2001 E320... We had all sort
> of starting problem... but nothing on cranking... The computer would spit
> out BAS, ABS and Airbag errors... randomly but 100% of the time first thing
> in the morning on first start.

The previous/first owner of my 00' E320 also mentioned that replacing
the battery fixed some weird issues with starting car.

A.
 
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