That is exactly how I thought they worked, and how I calculated the 28
dollar value. But now I see that actually I had messed up in my
message. I had actually used up about 28 or 29 dollars worth of value,
but still had about 38 dollars of value left. I should have been
credited 38 bucks, not 28 bucks. It was a 24 month free replacement 72
month pro-rate. I had had it for 31 months. So I had 41 months left.
When 41 is divided by 72 then multiplied by the $66.88 you get $38.08.

Unfortunately I don't have a reciept to prove my case in court. The
only proof of the age of the battery was the shipping date sticker on
the side of the battery. They provide a handy pocket to stick the
receipt in, but since the reciept was exposed to the elements in my
engine bay, it had turned dark purple and was a crumbled mess. I think
it was thermal paper, and apparently my engine bay gets hot enough to
effect it.

I just thought that others should know about Wal-marts practices. It
could be one isolated store that I went to, but they swore up and down
that that is the policy everywhere.

Oh well. Thank you for validating that what I was pretty sure was true
about pro-rates still held true.

Have a good day,
Bill

Thoughts?
My 7yo ML320 battery died two days ago while I am 1500 miles away from home.
I called 1-800-mercedes and the local MB dealer's fully-equipped Roadside Assistance
ML was out with a new battery and had it replaced within an hour.
No muss, no fuss; thank you Mercedes Roadside Assistance.

I didn't pay no $67 like you did at Wal-Mart; but I didn't have (and won't in the
future have) the aggravation of dealing with the Wal-Mart Customer Service and
Automotive Departments either. <lol>

DanlK
"You are entitled to your opinion. But you are not entitled to your own facts."
- Daniel Patrick Moynihan

Excuse me? The people at Wal-Mart didn't have to listen to my
incessant whining. I did not whine, and didn't even push the issue. I
at most questioned their policies on here. When they said that they
didn't pro-rate the way I knew pro-rating to work(and apparently the
way it is legally supposed to work) I didn't raise a stink in their
store, I accepted that that was their policy and left. I thought it to
be a screwed up policy, but I didn't whine as you suggest.

If you read carefully, or just read my post at all, you'd see that I
was owed much more than nine dollars. Nine dollars is what I got for
the core. A core is different from a pro-rate. I had actually already
paid that nine dollars minutes before. If you can't understand the
difference between a core and a pro-rate, then you don't understand
this thread, and shouldn't comment.

If I were to complain to Wal-mart employees in person, I'd have the
decency to not complain to a worker at the returns counter. They would
in effect just be a victim caught between a dissapointed customer and
a higher level of the beauracracy that has enacted a faulty policy. I
have been in their shoes. If you are trying to paint me out to be some
high class schmuck inconsiderate of lower income people, sorry, but
that is not me. I have been employed since I was 11 years old, worked
my way through college without taking loans or a cent from others, and
have done my fair share of minimum wage and tipped labor. Education is
the only reason that I now enjoy a much higher paying job, and
typically don't have to listen to whining, except from people like
you.

As for them being underpaid, I agree. However, subpar wages isn't an
excuse for subpar performance. I believe that one should have work
ethic despite pay. That is how one moves up. The attitude to the
contrary keeps people at the lowest rung. In addition to minimum wage
labor, I've been an enlisted sailor, and know what it is like to live,
eat, and breath my job for a very small wage. If I were to be in the
position of a manager at Wal-mart, I'd point out the faulty policy to
my superior and question it. As has been pointed out in this thread,
this is apparently not the offiical policy of all Wal-Mart stores, so
it wouldn't have to go far up the ladder before someone should
say,"What do you mean, that's not our policy at all. You are supposed
to..."

And to everyone who isn't Mr. Insolo that had to read this, I
apologize for my droning on to him, and wish you a good day.