Not happy with repairs

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SanSteve - 09 Sep 2004 17:04 GMT

Hi all,

I bought a Merc C220 Saloon Sport L reg from a local garage about 2 years
ago now.
I know the guy well who owns the garage but I don't think his mechanics do a
good job on servicing my car.
For instance, I just had a new auto gearbox replaced and it just doesn't
feel right since having the car back.
Over a period of time I've had a number of repairs/service and although I
don't want to upset the guy, I'm
just not happy with the results. Could it be that his workshop equipment is
dated? Or as I have mentioned,
maybe his mechanics don't have the know-how to service a Merc properly.
Should I go to a Merc dealer to have my car serviced/repaired. Could they be
trusted to do the job right
and look after the car as it should be?
Could you suggest a very reliable and efficient garage local to me who I
could trust to do a good job. I live
just outside Southampton UK.

Look forward to your comments,
Kind regards,
Steve

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the guvnor - 09 Sep 2004 21:12 GMT

"SanSteve" <san.steveSPAM@btopenworld.com> wrote in message

> I bought a Merc C220 Saloon Sport L reg from a local garage about 2 years
> ago now.
> I know the guy well who owns the garage but I don't think his mechanics do a
> good job on servicing my car.
> For instance, I just had a new auto gearbox replaced and it just doesn't
> feel right since having the car back.

Could it be a problem with the box?

They're dead easy to fit.

> Over a period of time I've had a number of repairs/service and although I
> don't want to upset the guy, I'm
> just not happy with the results. Could it be that his workshop equipment is
> dated?

Unlikely there's nothing especialy strange or specilist about a C220.

> Or as I have mentioned,
> maybe his mechanics don't have the know-how to service a Merc properly.
> Should I go to a Merc dealer to have my car serviced/repaired. Could they be
> trusted to do the job right

They can be trusted to charge inflated prices for the same work.

> and look after the car as it should be?
> Could you suggest a very reliable and efficient garage local to me who I
> could trust to do a good job. I live
> just outside Southampton UK.

You may want to look around the net for a more UK based group...

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