Front suspension defect

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bohdanh - 31 Dec 2005 00:35 GMT

Today I had to have our '97 E300 towed to the dealer because the front
upper spring collar was seperating from the frame. I had suggested (to the
dealer) that this should be considered as a manufacturer's deffect but he
denied any re-call issue.

Yeah-sure!! What else would he say when he socks it to me for the repair.
You'd think that you were buying quality engineering? Well, think again..
(ha-ha) I'll go back to my dependable SUV with over 300K miles (and
still running, non-quality, non luxurious, BUT- dependable buggy.)

Anybody else having this problem - speak up. I'm having a hard time
believing this was a result of runnung over a pot-hole.

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jan - 31 Dec 2005 06:32 GMT

This most definitely is a safety issue and it's inexusable for them not
to address this notoriously weak mount.

So far there are about 25 complaints issued to the NHTSA for this very
same problem on that same make/model/year.

You can add your complaint here:
http://www-odi.nhtsa.dot.gov/ivoq/

Just don't put in any personal info into the body of the details since
it does become public record.

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Tiger - 31 Dec 2005 16:37 GMT

Report them to NTSB on this matter.

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Martin Joseph - 07 Jan 2006 08:09 GMT

> Report them to NTSB on this matter.

Good idea.

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wham2221 - 13 Jan 2006 21:26 GMT

Today I had our C230 towed for exactly the same reason, One coil spring top
support completely came off and the spring popped out leaving the front of
the car on the ground, at the shop I found that the other side has about 3/4
of the weld cracked . I was visting friends and ther is no Dealer within 75
miles but it looks like I will have to replace the entire firewall on both
sides to correct the problem at an estimated cost of 3000.00 Does anyone no
of another fix or it Mercedes has put in any recall on this saftey issue?

>Today I had to have our '97 E300 towed to the dealer because the front
>upper spring collar was seperating from the frame. I had suggested (to the
[quoted text clipped - 8 lines]
>Anybody else having this problem - speak up. I'm having a hard time
>believing this was a result of runnung over a pot-hole.

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