Mercedes Maintenance Contracts

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DaFlaBear - 12 Apr 2006 01:52 GMT

Does Mercedes still offer a factory maintenance contract on new
vehicles?
My dealer tried to sell me a proprietary plan that was pretty bad but
never mentioned one offered by the factory.

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jdoe - 12 Apr 2006 03:41 GMT

>Does Mercedes still offer a factory maintenance contract on new
>vehicles?

yes

>My dealer tried to sell me a proprietary plan that was pretty bad but
>never mentioned one offered by the factory.

shame one him

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DaFlaBear - 13 Apr 2006 18:18 GMT

Jd,
If they offer one, I can't seem to find anyone that knows about it.

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Josh - 14 Apr 2006 00:52 GMT

Do you mean a maintenance contract that covers regular scheduled items such
as oil changes or a warranty that covers defects and repairs? If you're
looking for the former, I seem to recall (based on a thread a while back)
that MB stopped offering this about a year or so ago.

Josh

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DaFlaBear - 14 Apr 2006 13:49 GMT

Josh,
Yes, a Maintenance contract.
I know they stopped offering it for free, but it's odd they won't sell
them.

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greek_philosophizer - 14 Apr 2006 15:14 GMT

If they will not sell you one, that is extremely dumb from both a
profit and customer satisfaction viewpoint.

I would try a few other dealers.

.

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James O'Riley - 14 Apr 2006 15:40 GMT

> If they will not sell you one, that is extremely dumb from both a
> profit and customer satisfaction viewpoint.
>
> I would try a few other dealers.
>
> .

I just bought a 2002 E320 from a dealer in Spokane, WA. I was offered
the entire kit and kaboodle for some $3,000. But I believe the
stipulation was that it had to be done at that time as an extension to
the factory 100,000 mi warantee. This more expensive warrantee covered
everything, but I declined to take it. Later I was surprised when I
called and told them the temperature 7-segment display had lost some
segments and they said bring it in, it's under the original MB warantee.

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