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Car Forum / Mercedes-Benz Cars / September 2006

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CLK COUPE REMOTE BOOT  RELEASE MALFUNCTION!

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Mal Taylor - 11 Sep 2006 20:35 GMT
Hi can anyone tell me how to gain access to my CLK boot,it is locked and it
seems the solenoid or the lock itself has failed,using the key fob or
internal boot release switch has no effect and i cant insert the emergency
key that folds into the electronic fob into the lock..im stumped..any ideas
much appreciated thanks!  Mal.
Dori A Schmetterling - 11 Sep 2006 20:48 GMT
Asked a dealer?

DAS

For direct contact replace nospam with schmetterling
---

> Hi can anyone tell me how to gain access to my CLK boot,it is locked and
> it seems the solenoid or the lock itself has failed,using the key fob or
> internal boot release switch has no effect and i cant insert the emergency
> key that folds into the electronic fob into the lock..im stumped..any
> ideas much appreciated thanks!  Mal.
OM - 12 Sep 2006 12:20 GMT
> Asked a dealer?

And they shall procure you the invoice for the service rendered...that
is if the car has past its 'use by date' (warranty).

> DAS
>
[quoted text clipped - 6 lines]
>> key that folds into the electronic fob into the lock..im stumped..any
>> ideas much appreciated thanks!  Mal.
Dori A Schmetterling - 12 Sep 2006 13:36 GMT
I don't think my local Merc service station would charge for the advice.
Just phoning may be sufficient for a suggestion.

DAS

For direct contact replace nospam with schmetterling
---

[...]
> And they shall procure you the invoice for the service rendered...that is
> if the car has past its 'use by date' (warranty).
>
>> DAS
[...]
Tiger - 12 Sep 2006 14:33 GMT
MB Roadside assistance is free... so call them up.
OM - 13 Sep 2006 04:08 GMT
> MB Roadside assistance is free... so call them up.

This guy didn't say what year his CLK so I am assuming that its warranty
or roadside assistance contract has expired...
Tiger - 13 Sep 2006 04:33 GMT
Roadside Assistance in USA is LIFETIME.
OM - 13 Sep 2006 11:52 GMT
Ok, got it.

I was reading the MB USA website about the roadside assistance once
again. There is this statement:

Roadside Assistance repairs could involve charges for services and
parts. Depending on the circumstances, an outside service may provide
Roadside Assistance repairs at the discretion of Mercedes-Benz USA LLC.

Could it be that the reason for soliciting this discussion group for help?

> Roadside Assistance in USA is LIFETIME.
Tiger - 13 Sep 2006 15:37 GMT
You can always refuse the service for extra charge... they will tell you on
spot if it will cost you money.
Dori A Schmetterling - 13 Sep 2006 16:05 GMT
It seems that is it not that different to Europe's 30-yr MobiloLife scheme.

It might be free but only if it's not a manufacturing fault or failure.
Then they still come and get you but charge for it.  A motoring organisation
might be a cheaper option to deal with certain issues.

DAS

For direct contact replace nospam with schmetterling
---

> Ok, got it.
>
[quoted text clipped - 8 lines]
>
>> Roadside Assistance in USA is LIFETIME.
Tiger - 14 Sep 2006 00:24 GMT
Simple things... like changing a tire, jumpstart, or some gas... etc... are
free Complex things such as changing a part will cost you money... if they
can fix it on spot and get you going... like belt broken... you pay for belt
and labor at 1.5 times normal rate. Sounds pricy but how much is your time
worth?

If they can't fix it, then they will tow it to their shop... that will cost
you too. But standard labor rate rather than 1.5 times.

AAA in USA is good for basic things...  overlaps what MB offers in Roadside
assistance. But they don't fix your car on spot...towing with basic
membership is 5 miles max and extra will cost you. Deluxe membership will
tow you up to 100 miles. However, they are not totally reliable... like
recently, my friend got rear-ended badly... called AAA... and the towing
company refuse to tow his car.

MB Roadside Assistance will not strand you on side of the road regardless
how old your MB is or which owner you are. On newer cars that is still under
their warranty, they will even cover your towing expense, put you up in
hotel, give you a loaner car, and reimburse you some expenses while your car
is being serviced... it is pretty awesome yet they are betting that majority
of their car will not break down on major road trips so this service is
rarely used.
Dori A Schmetterling - 14 Sep 2006 13:45 GMT
Ok, there seem to be some differences.  Conditions for MobiloLife are here:

http://www.mercedes-benzlondon.co.uk/new-cars/mobilolife.asp

I nearly made use of it earlier this year.  I did mention it here but I hope
everyone has forgotten so it isn't boring repetition.

I had an oil leak and needed a tow (from my home) to the garage.  Merc
warned me it would cost GBP 120 if the cause was not a mfg fault.  As I had
run over a 'speed bump' too quickly I was pretty sure I had damaged the
underside.

The motoring organisation did the tow for free regardless of reason.

DAS

For direct contact replace nospam with schmetterling
---

> Simple things... like changing a tire, jumpstart, or some gas... etc...
> are free Complex things such as changing a part will cost you money... if
[quoted text clipped - 19 lines]
> that majority of their car will not break down on major road trips so this
> service is rarely used.
 
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