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Car Forum / MINI / July 2004

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Looking for Victims of 1SourceAutoWarranty.com

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Steve Horrillo - 21 Jul 2004 11:09 GMT
Anyone have a bad experience with 1SourceAutoWarranty.com Car Extended
Warranty? Right from the beginning I've had problems with them. I took my
car to the dealer and 1Source refused to pay what the dealer was asking for
the price for the starter and labor so I had to pay the difference. Ended up
paying $150 on a warranty that's zero deductible and their most costly
option, "The Diamond Plan." This time they are holding me up by sending out
a claims adjuster and the dealer has been waiting for two days for an
answer. My Internet research has turned up numerous people with similar
complaints. The attitude of the people at claims department (Sherman and
Chris) is just horrible. So I tried to call the sales department. It's
amazing to see how even their attitude changed once they got my check. The
sales department was SO nice. Until they got my check. Now if I call the
sales department, the second they realize I'm not calling to buy their
warranty, they transfer me instantly to the claims department. They don't
even say they are. No goodbye, nothing, just click! I've never had to
struggle like this with an auto warranty company. I paid all this money for
peace of mind and all I'm getting is grief. All 1sourceautowarranty.com
victims please contact me. Let's get together a class action lawsuit. If we
band together maybe we can get them to honor their contractual agreements.
There's power in numbers. Any other ideas on what to do in a case like this?

Stephen Horrillo
stephen@stephenhorrillo.com
www.healtor.com
iBuyMinis.Us - 21 Jul 2004 16:50 GMT
It's too late now but you never buy any warranty unless it is from the
manufacturer of the brand that you own - even then it's still a gamble.

Signature

http://iBuyMinis.OsiTech.Net
-----------------------------------------------
Wanted Austin Mini Projects.
In any condition and in the USA.
What do you have hiding in your shed?

> Anyone have a bad experience with 1SourceAutoWarranty.com Car Extended
> Warranty? Right from the beginning I've had problems with them. I took my
[quoted text clipped - 20 lines]
> stephen@stephenhorrillo.com
> www.healtor.com
Steve Horrillo - 22 Jul 2004 06:03 GMT
> It's too late now but you never buy any warranty unless it is from the
> manufacturer of the brand that you own - even then it's still a gamble.
[quoted text clipped - 33 lines]
> > Stephen Horrillo
> > stephen@stephenhorrillo.com

I did that. From GM. It got me to 60k miles. It was great. Sorry I didn't
take it to 75k miles which was the max. 1Source takes it to 100k. BTW they
finally gave me an answer on my Vette. They refused to cover my mirror,
which according to the contract should be covered. And didn't pay the dealer
MSRP on the parts and $89 an hour on the labor like Chris the claims
department guy promised. And the dealer had him on speaker phone so my wife
and several others heard him promise to pay. So again I was forced to pay
around $150 to get the job done. The more research I do the more I'm finding
out these guys are racketeers. If you do a Google search you'll see they're
posting to numerous auto newsgroups posing as satisfied customers. But just
read the headers. I even found lawyer in DC that's trying to get together a
class action lawsuit.

It's not too late. Evidence is pointing in the direction that are doing this
systematically which my attorney tells me may put it under the organized
crime purview. My next step is to contact the FTC, FBI, the Postal Service,
their insurance underwriters, their bank and credit card merchant accounts.
I also can prove they are doing business in states they are not allowed to
do business in. And there's even more that I won't get into here.

Anyone having problems with an online or out of state entity I suggest you
go to http://www.gpoaccess.gov/index.html This site is a fantastic resource
for the victimized consumer!

Stephen Horrillo
stephen@stephenhorrillo.com
 
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