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Car Forum / MINI / April 2005

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Insurance Claim

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KilroyCG - 21 Mar 2005 14:50 GMT
Hi all,

Managed to run over a concrete block that had come off the back of a
pickup a couple of weeks ago. Only damage evident was to the offside
wheels and tyres, although I wasn't naive enough to expect this to be
the ONLY damage (I'd have thought balljoints, bushes, etc could have
needed replacing also).

The garage has recommended to my insurance compansy that the car be
written-off, so I'm waiting to hear the offer...

In the meantime, I had the garage provide me with a report, and
wondered if anyone else thought the following was excessive. Prices
are in GBP, exclusive of VAT, and for supply only - labour has been
quoted seperately:

Standard 12" steel wheel..............£47.60 (2 required)
Rear upper support arm................£169.41
Rear track control arm................£187.49
Front tie rod.........................£29.37
Front swivel hub......................£251.28
Front bearing.........................£25.50
Rear bearing kit......................£13.70
Rear trailing arm.....................£367.05
Rear hub assembly.....................£72.45

£251.28 for a swivel hub?!?! MiniSpares have them for £51.02+VAT!!!
£367.05 for a trailing arm?!?!?!?! MiniSpares have them for
£28.51+VAT!!!!!!

Anyone got any thoughts? I'd rather not lose the Min, as I see it as
being repairable.

Cheers,
Colin
David Betts - 21 Mar 2005 15:20 GMT
>In the meantime, I had the garage provide me with a report, and
>wondered if anyone else thought the following was excessive. Prices
>are in GBP, exclusive of VAT, and for supply only - labour has been
>quoted seperately:

<prices snipped>

>Anyone got any thoughts? I'd rather not lose the Min, as I see it as
>being repairable.

The prices quoted for an insurance repair will be for new factory
parts. If you want to repair the car you should negotiate to buy it
back from the insurance company as part of the settlement, then have
it fixed to the standard you require using recon. or after-marked
parts.

Regards, David Betts
davidb@minilist.org
The Mini Gallery:
http://www.ofoto.com/I.jsp?m=64635537103&n=1366070334
TC - 21 Mar 2005 19:22 GMT
David's talking SENSE!  I spoke to my broker and that's exactly what they
told me I'd have to do becasue they don't do an aasured value policy.

Cashman

>>In the meantime, I had the garage provide me with a report, and
>>wondered if anyone else thought the following was excessive. Prices
[quoted text clipped - 16 lines]
> The Mini Gallery:
> http://www.ofoto.com/I.jsp?m=64635537103&n=1366070334 
John Manders - 21 Mar 2005 20:35 GMT
> Standard 12" steel wheel..............?47.60 (2 required)
> Rear upper support arm................?169.41
[quoted text clipped - 15 lines]
> Cheers,
> Colin

I would like to know what a "rear upper support arm" and a "rear track
control arm" are.
As I remember, Mini's only had radius arms and suspension parts at the rear.

John
Mick Rouse - 21 Mar 2005 20:57 GMT
"KilroyCG"  may or may not have written :

> The garage has recommended to my insurance compansy that the car be
> written-off, so I'm waiting to hear the offer...
[quoted text clipped - 3 lines]
> are in GBP, exclusive of VAT, and for supply only - labour has been
> quoted seperately:
<<<<<<<<SNIP PRICES>>>>>>>>
> Anyone got any thoughts? I'd rather not lose the Min, as I see it as
> being repairable.

Have you ever thought of getting another quote at a different garage???
Preferably one that deals with mini's????
Sometimes garages that don't deal with  mini's all the time get a little
carried
away....  not just that, looking @ other people's posts, it looks like a bit
of a
fleecing going on...... not trying to be sceptical.......but ???'s is what
thier after.

Mick
KilroyCG - 22 Mar 2005 09:55 GMT
The garage was one of two in my area specified by my insurers, and
neither Mini specialists unfortunately! Don't you just love it when
the insurers say you have to take it to one of their nominated
"specialists"...

I do reckon the prices are way off, though. As it is, it's taken them
about 10 days up to now, and I still haven't heard from them what's
happening (although at £1500 total for the repairs, they WILL write it
off!), and I just want it sorted. I may well ask to buy-back the car
whatever they say, although my wife's offering to sell some shares so
I can buy a Cooper!!!

As for the John's comment about the rear tie rod and upper support
arm, I did wonder myself - I've checked my manual and searched a few
sites for these parts, and have been unable to locate anything...

Cheers,
Cols

> "KilroyCG"  may or may not have written :
>
[quoted text clipped - 19 lines]
>
> Mick
ln1gaw - 22 Mar 2005 10:18 GMT
Getting a second quote is a good idea. I believe it's common practise for
insurance companies to allow you to "buy back" the written off vehicle for
the scrap value. In other words their final pay out to you is the insured
value minus the scrap value. Just one thing to bear in mind though, the
car will be registered on their database as scrapped/write-off due to the
extent of the damage and may consider it unroadworthy.

I thought you were describing the rear suspension off one of those BMW's
for a minute.
John Manders - 21 Mar 2005 23:39 GMT
> Getting a second quote is a good idea. I believe it's common practise for
> insurance companies to allow you to "buy back" the written off vehicle for
> the scrap value. In other words their final pay out to you is the insured
> value minus the scrap value. Just one thing to bear in mind though, the
> car will be registered on their database as scrapped/write-off due to the
> extent of the damage and may consider it unroadworthy.

On the subject of a buy back, the car is yours at present. The deal with the
insurers is that they pay you the market value as being cheaper than the
cost of repairs. They cannot force you to accept their offer and they can
never own the car unless you allow them to do so.
I believe there are various classes of write off. Anyone know what they are?
A Google search may help here.

John
Jim - 23 Apr 2005 12:47 GMT
>>Getting a second quote is a good idea. I believe it's common practise for
>>insurance companies to allow you to "buy back" the written off vehicle for
[quoted text clipped - 11 lines]
>
> John

o Category A:

Scrap only - this vehicle should have been crushed. It should never
reappear on the road and there are no economically salvageable parts. It
is of value only for scrap metal - e.g. a totally burnt-out vehicle.

o Category B:

The bodyshell should have been crushed. The vehicle should never
reappear on the road, but it can be broken for spare parts plus any
residual scrap metal.

o Category C:

Vehicle extensively damaged and insurer has decided not to repair. May
be repaired and put back on the road. Has to pass an inspection to be
re-registered as damaged repaired.

o Category D:

Vehicle damaged and insurer has decided not to repair. When fixed can be
re-registered as damaged repaired.

o Category F:

Vehicle damaged by fire and insurer has decided not to repair. When
fixed can be re-registered as damaged repaired.

I'm pretty sure there is a catagory X aswell (or used to be) which
is/was basically an 'other' catagory, but I may be wrong
Longshot - 22 Mar 2005 17:43 GMT
The garage don't want the work, hence the parts list is hefty enough to
get it near the write off mark before they add anything else. They're
banking on the Insurance loss adjustor being ignorant of required parts
(and you) to move the motor out of the workshop.

I'd take the car and adjusted settlement figure and get it sorted for
cash at a reasonable price.
nite fire - 22 Mar 2005 20:35 GMT
My own experiance in Jan 2004 when a traffic light fell across my bonnet as
I was passing was subtly differant. My insurer said that bearing in mind the
age of the car (1990) that they would offer "payment in leiu of repair" , I
would push for this as it means that the car is NOT written off and they
dont have to guarantee the repairs ( cant blame them on a 14 yr old car).
You CAN insist on taking your car to a garage of your choice for an estimate
and even the repair but some benefits may be reduced ie courtesy car etc.
Your insurance company may be interested to know that the garage are
mis-quoting but you might have to speak to a "grown up" rather than the help
desk.
Dave
> The garage don't want the work, hence the parts list is hefty enough to
> get it near the write off mark before they add anything else. They're
[quoted text clipped - 3 lines]
> I'd take the car and adjusted settlement figure and get it sorted for
> cash at a reasonable price.
Longshot - 23 Mar 2005 10:36 GMT
http://www.asm-autos.co.uk/salvage-sales.htm

Above link is best I could find in 5 mins with Google, if you scroll down
to the Insurance categories section.
Longshot - 23 Mar 2005 10:47 GMT
Just another thought, you say your "waiting to hear the offer". Are you a
member of a mini-club? If so I'd be inclined to get a value from one of
their recognised valuation guys.

If you let the insurance company give you a Glass' or Parkers valuation
your not going to have the 'rarity' value taken into account. These are
popular cars with a big following, maybe buy a copy of mini-mag and have
some comparable motors to argue your case with.

If you 'need' the money then obviously they'll have you over a barrel,
but I'd be inclined to reject their first offer and hold out for as much
as possible. Insurance settlements are open to negotiation.

Good luck
cgrant@charliegolf.flyer.co.uk - 23 Mar 2005 14:36 GMT
Looking at the site above, I'd personally consider the car a Class "C"
(write-off due to cost of repairs). To be honest, I reckon I could
stick a new pair of wheels on and drive the car away today!

I'm not a member of any club at the moment, but I have got a stash of
Mini Worlds, and a wad printouts from eBay/Auto Trader, etc, to show
just how much Minis in similar condition go for.

As for the settlement, I'm still waiting to hear, but I'm prepared to
hold-out for as much as I can. The insurers keep asking me to send my
documents/keys, etc, but as far as I'm concerned, they're still mine
until we both agree on a settlement!

Watch this space!
Cols

> Just another thought, you say your "waiting to hear the offer". Are you a
> member of a mini-club? If so I'd be inclined to get a value from one of
[quoted text clipped - 10 lines]
>
>  Good luck
Mick Rouse - 24 Mar 2005 23:45 GMT
DO NOT send them your keys/documents under any circumstances!!!

> Looking at the site above, I'd personally consider the car a Class "C"
> (write-off due to cost of repairs). To be honest, I reckon I could
[quoted text clipped - 33 lines]
> >
> >  Good luck
John Manders - 27 Mar 2005 11:07 GMT
Since this seems to be going on for some time, have you considered claiming
the road tax refund?

John
The Muffin Man - 27 Mar 2005 12:55 GMT
You can join the BMC today and get started!

http://www.britishminiclub.com/

They aren't much of a club as such for going along to meetings and stuff but
they are generally recognised as the authority when it comes to valuations
and so on.

The Muffin Man

> Looking at the site above, I'd personally consider the car a Class "C"
> (write-off due to cost of repairs). To be honest, I reckon I could
[quoted text clipped - 33 lines]
>>
>>  Good luck
KilroyCG - 12 Apr 2005 22:43 GMT
Well, the engineer has said he will offer £500 as settlement or
£400+the car back. I pointed-out that the prices quoted by the garage
were way higher than non-manufacturer parts and asked if I could do a
deal about having it sorted with after-market bits, but no go. When I
pointed-out that there were two parts which I didn't believe to be on
the Mini anyway, there was no response other than to state that in his
opinion, whatever the garage said needed to be done did need doing.

After the farce and appalling cusatomer service I've received during
the claim so far, I'm holding out for another hundred quid at least;
although the car has some surface rust and a rotten passenger door and
bootlid, it is totally sound mechanically and structurally, and I
already have a replacement door and boot lid waiting to be fitted,
after which it'll be re-sprayed. I've sent the engineer some
eBay/AutoTrader/Miniworld ads, to show how much less-than-perfect
condition 998 City's can go for, along with a couple of ads for
good-condition cars to show that his estimate of "lucky to get £1000
for an absolute mint example" is well off the mark!

More as it comes!
Colin

> Looking at the site above, I'd personally consider the car a Class "C"
> (write-off due to cost of repairs). To be honest, I reckon I could
[quoted text clipped - 33 lines]
> >
> >  Good luck
Steve68s - 13 Apr 2005 00:21 GMT
Dont forget the ?3000 whip lash claim too :-)

Steve.

> Well, the engineer has said he will offer ?500 as settlement or
> ?400+the car back. I pointed-out that the prices quoted by the garage
[quoted text clipped - 55 lines]
>> >
>> >  Good luck
 
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