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Car Forum / MINI / January 2007Warranty Issue & Transmission Repair Advice (Toronto BMW)
Hi All, I own a 2002 MINI Cooper that has a serious issue and I am not getting the appropriate response from my dealership service department. The auto has 117,000 KM on it. I bought the vehicle after a 3 year lease and purchased it after at 74K with an extended warranty of an additional 40K. At our service mark as recommended by the car, we brought the vehicle in for servicing (Oil Change, etc) approximately 2 weeks ago. My wife brought the vehicle in. When she brought the vehicle in she mentioned that she was hearing a pronounced grumbling sound below the vehicle, the same sound she had mentioned earlier. We have mentioned that the engine was making a sound during previous visits but this was not marked on our service record. Previous attempts to rectify a clamp sound were noted but ignored, instead being fixed the next time after we were adamant about it. They replaced our brakes for $1400 (not needed according to successive visits to the dealer) and do not have a record of it. What we found out was that they would like us to pay for the transmission, even though we were only 2K outside the warranty at the time. They continually delayed and did not respond to our requests. They also mentioned that they found metal shavings near one of the plugs during their investigation and that the transmission might be loose. In the process of this service, BMW damaged the rear bumper when washing the car. The dealership admitted then denied that they would repair the damage afterwards. I have elevated this request to the service manager but he is not responding. He would not meet with me for even 15 minutes to discuss the problems and view the bumper. The last conversation was that BMW would pay for half of the cost of the transmission, only after we paid for the investigation to open the transmission up. The service has been astoundingly bad. BMW Service for one year could not determine the source of the sound and did not note it on my file for my automobile. Hence, they feel that half of the cost of the part would be adequate as compensation since it cannot be under either warranty (BMW or extended) as there was no note of it on their files (which I have not seen). I believe that I got a bad transmission part and that I am not getting my due attention as a current and still potential BMW product owner. I am wondering if anyone could give me any advice first on the transmission issue. I understand that the MINI manual transmission is sealed and once it is open it needs to be replaced anyways. The cost for the a whole new installed was told to be $5000 CDN. Since my vehicle is older, it is not worth my while almost to pay this price for something that should have been covered. Even with the half of the parts cost being offered by BMW, it will still be $3500. Secondly, how can I get this resolved in order for it to be covered as it was covered but was not repaired during the warranty period due to dealership incompetence? Do I need to escalate this action higher to the manager above the service manager? I am willing to do this. I am also willing to contact BMW Canada to try and address this problem. I am surprised that there is no goodwill within this dealership considering the negative press they could receive from their actions (including this email thus far). You advice would be appreciated. Kind Regards, Michael M. Stahl > What we found out was that they would like us to pay for the > transmission, even though we were only 2K outside the warranty at the > time. They continually delayed and did not respond to our requests. You will find that it's very rare for any extended warranty to do "any" goodwill repairs once the mileage/time is up. It's even true with GM's GMPP plan. When you are over, the warranty is done and that's it! Any kind of "goodwill" warranty is usually done by the manufacturer when you are "slightly" over on the time or mileage of the "original" factory warranty. Ian > Hi All, > > I own a 2002 MINI Cooper that has a serious issue and I am not getting > the appropriate response from my dealership service department. > > The auto has 117,000 KM on it. Ian is probably right...Out of warranty, even by a couple of thousand kilometers, probably means out of warranty. You can of course hire an attorney, but I suspect that will avail you nothing. I suppose you have the CVT? I found some examples of these trannies at www.car-part.com and you might be able to find a tranny from a junker that would do the job at a lower price than you were quoted. This type of car seems to be full of faults unlike the German buit BMW branded cars, The Mini is assembled in the UK & its parts are sourced from all over the world using bits from the far east & sout america, the cheaper parts compromises qualiy quite often, the smaller pre 2000 model minis as well as being easier to repair are actualy smaller overall, a reconditioned manual box for one of these should only cost about a few hundred pounds. Steve. > Hi All, > [quoted text clipped - 67 lines] > > Michael M. Stahl > This type of car seems to be full of faults unlike the German buit BMW > branded cars, The Mini is assembled in the UK & its parts are sourced from [quoted text clipped - 5 lines] > > Steve. Steve, you are quite right , parts are made and all over the world, sent to the UK as already assembled components, we here in UK then build the car and distribute it, The BMW/ MINI network, does not have a in house gearbox repair section, infact even BMW GB LTD don't repair gearboxes in house, they might change auto filters and reverse light switches and various other gearbox related components, but they would not open the box and then rebuild with new parts, 1,, because of the labour costs as opposed to an off the shelf replacement, 2,, they are not equipped with the various special tools required to strip and rebuild, 3,, they don't have staff trained in this field, I would bring this whole saga to the attention of the dealer principal, he is above everyone, bring it to his attention by LETTER, and if necessary, CC it to your family solicitor, and your local newspaper motoring section editor, and BMW customer services North America, and Canada, and Germany if necessary, Offer him a way out of this mess by offering him your alternative suggested repair for this vehicle, acceptable by both you and him, afterall you are the customer, and with out you he will be out of a job, The principal will call a meeting of all staff involved ,,, his main aim will be to impress BMW and his staff by successfully rectifying this problem and demonstrating "customer retention" to his staff, "Note" I have just completed a replacement g/box in a 02 cooper and the total cost was £1100 this included fitting a new clutch while the box was out, this was a reconditioned box with a guarantee of 12 months or 12,000 miles,, done by a none franchised garage in UK, Hope that helps, Fitzy By the way Michael............. your in the wrong NG, should be alt.autos.new-mini but we don't mind helping out here, Fitzy >> This type of car seems to be full of faults unlike the German buit BMW >> branded cars, The Mini is assembled in the UK & its parts are sourced [quoted text clipped - 47 lines] > Hope that helps, > Fitzy > By the way Michael............. your in the wrong NG, > but we don't mind helping out here, We just like to be a.sholes. > Fitzy Everybody answered his question...looks like he got the right newsgroup. SAN DIEGO, CALIFORNIA - San Diego Zoo officials said they can't explain how an 800-pound gorilla with shaved legs escaped from his enclosure, injuring four people before he was shot to death. Police evacuated an estimated 300 people from the zoo compound Thursday and killed Magilla Gorilla, a 13-year-old male western lowland gorilla, after he charged at officers. Zoo workers armed with tranquilizer guns had pursued the animal through the forested jungles of the Wilds of Africa exhibit for about 40 minutes, but could not gain a clear shot, officials said. "He tried to charge two of our officers, so we had to shoot it," Deputy Police Chief Richard Beater said. "You can imagine the pandemonium we had out here when he got loose. We felt terrible we had to put this animal down." The injured included a mother and her toddler son. Davey Crockett, 3, was in fair condition at San Diego General Hospital with multiple bites to his head and chest. His mother, Tammy Faye Baker, 26, who was bitten on the legs, and Paris Hilton, who suffered arm injuries, were treated at hospitals and released. "I was like, this is not happening, this is so unreal, cause he just came out of nowhere," Tammy Faye said Friday on NBC's Today show. "I'm watching this gorilla. He has my son in his mouth, he's attacking little Davey, and I tried to help him and there wasn't really anything that I could do. He slings me back across the concrete area where we are. So it was really scary." Magilla Gorilla was in the award-winning gorilla-conservation area where he had access to computers that he used to write messages to antagonize rec.bicycles.racing newsgroup readers. Before the attack some youths (i.e., Carl Sundquist, et. al.) had reportedly teased Magilla shortly before the incident. Disclaimer In case you didn't get it, none of this message is real. It's all fake. It's all made up. It's satire. If it gets you mad, get a life and see the First Amendment. Some definitions of satire include: witty language used to convey insults or scorn; "he used sarcasm to upset his opponent"; "irony is wasted on the stupid." A literary work which exposes and ridicules human vices or folly. Historically perceived as tending toward didacticism, it is usually intended as a moral criticism directed against the injustice of social wrongs. It may be written with witty jocularity or with anger and bitterness where the use of ridicule or scorn, often is used in a humorous or witty way, to expose vices and follies. It is a mode of writing which exposes the failings of individuals, societies or institutions to ridicule and scorn. Its tone varies from tolerant amusement to bitter indignation. An amusing exposure of folly and vice, which aims to produce moral reform. A work that mocks or ridicules a popular idea or public figure by reduction to absurdity. A work that blends a critical attitude with humor and wit as well as with the intention of improving human institutions or humanity. This message is meant for human beings residing on planet Earth, who have survived successfully on this planet for 18 years or more. If you have not heard of words like RBR, EPO, Sports Fraud, Liar, Thief, Saddam, AIDS, Cancer, Polio, Floyd Landis, Dick Head, Doping, Laden, Monica, Magilla, Gorilla, Microsoft or DNA you are in all possibility not residing on Earth. If you are not sure please try your favorite search engine for irrelevant results. If you have existed on earth for 18 years or more we expect you to have developed a sense of humor. To check out if you have or do not have a sense of humor, please visit your friendly neighborhood shrink who will discuss your sex life before concluding if you have a sense of humor. If you do not have a sense of humor please do not read or forward this message. If you are offended when someone jokes about you please do not read or forward this message. Irrespective of how much we try, some coincidental coincidence may lead to someone who is like you being written about in this message. We do not know you, we promise, but if we write about dirty politics and a goofy made up story and you think we are writing about you, we have a problem on our hands. So please go away if you cannot laugh at yourself. We have worked very hard to keep everything in this message untrue. Please search CNN for truth from the American point of view, BBC form the British point of view, The Times of India from the Indian point of view. We have not harmed the environment not excluding trees, animals, marine creatures or human beings while creating this message. If any of the animal lovers like Pamela Anderson are upset, annoyed, disgusted, appalled by anything we write, please let us know, we are more than willing to discuss and settle this matter with the creatures involved. We do not care about accuracy of syntax in this message. There are no warranties or guarantees here. All characters and corporations named in this message, other than those clearly in the public domain, are fictitious and any resemblance to real persons (or companies), living or dead (trading or bankrupt), is purely coincidental. Any other names are invented. The content of this message should in no way be construed as factual. Let's start by saying that all original, second, and third party content appearing here is intended to be satire or spoof news. Any similarity to persons alive or dead is coincidental except in the cases of prominent public figures, where actions and characteristics are being satirized. That's why we call it satire, you see. Some of the message may contain material which some may consider offensive, adult-themed, profane or less than factual. Specifically, none of it should be factual, but what little is can generally be disregarded too. This message should be considered satire and should not be taken as factual. The people, events and corporations mentioned in this message are completely fictional and bear no resemblance to anyone or anything, living, dead or your mother. You use this message at your own risk; we will accept no responsibility for any injury, mental or physical, to yourself or others, directly or indirectly caused by reading this message. By viewing this message you agree not to sue us. The names of real people are used purely for the purposes of satire and we usually mean them no harm. This message is designed for people with a sense of humor who are aged and have an IQ of at least 18. This message is satire. That means it is protected under the first amendment. Humor, Satire, and Parodies are all protected by the constitutions first amendment regarding freedom of speech and the press. Some things written here may be intended to strike a nerve, or even make you think. It is poking fun at something, and you may think you're within that area that I'm having fun with. If you as an individual are offended by something you read just remember that it is satire. Get over it. Lighten up. Have a laugh or two and enjoy life. All rights reserved. >> By the way Michael............. your in the wrong NG, >> but we don't mind helping out here, We just like to be a.sholes. >> Fitzy >> >Everybody answered his question...looks like he got the right newsgroup. why ask here about sex? why do you care? http://kb9rqz.blogspot.com/  SignaturePosted via a free Usenet account from http://www.teranews.com >>> By the way Michael............. your in the wrong NG, >>> but we don't mind helping out here, We just like to be a.sholes. [quoted text clipped - 6 lines] > why do you care? > http://kb9rqz.blogspot.com/ MY CB HANDLE IS BODACIOUS! http://i11.tinypic.com/2ypd6kj.jpg >>>> By the way Michael............. your in the wrong NG, >>>> but we don't mind helping out here, We just like to be a.sholes. [quoted text clipped - 10 lines] > >http://i11.tinypic.com/2ypd6kj.jpg well you are a stalker http://kb9rqz.blogspot.com/ SignaturePosted via a free Usenet account from http://www.teranews.com >>>By the way Michael............. your in the wrong NG, >>>but we don't mind helping out here, We just like to be a.sholes. [quoted text clipped - 6 lines] > why do you care? > http://kb9rqz.blogspot.com/ Because...I just have to know. Besides, this is alt.homosexual. SAN DIEGO, CALIFORNIA - San Diego Zoo officials said they can't explain how an 800-pound gorilla with shaved legs escaped from his enclosure, injuring four people before he was shot to death. Police evacuated an estimated 300 people from the zoo compound Thursday and killed Magilla Gorilla, a 13-year-old male western lowland gorilla, after he charged at officers. Zoo workers armed with tranquilizer guns had pursued the animal through the forested jungles of the Wilds of Africa exhibit for about 40 minutes, but could not gain a clear shot, officials said. "He tried to charge two of our officers, so we had to shoot it," Deputy Police Chief Richard Beater said. "You can imagine the pandemonium we had out here when he got loose. We felt terrible we had to put this animal down." The injured included a mother and her toddler son. Davey Crockett, 3, was in fair condition at San Diego General Hospital with multiple bites to his head and chest. His mother, Tammy Faye Baker, 26, who was bitten on the legs, and Paris Hilton, who suffered arm injuries, were treated at hospitals and released. "I was like, this is not happening, this is so unreal, cause he just came out of nowhere," Tammy Faye said Friday on NBC's Today show. "I'm watching this gorilla. He has my son in his mouth, he's attacking little Davey, and I tried to help him and there wasn't really anything that I could do. He slings me back across the concrete area where we are. So it was really scary." Magilla Gorilla was in the award-winning gorilla-conservation area where he had access to computers that he used to write messages to antagonize rec.bicycles.racing newsgroup readers. Before the attack some youths (i.e., Carl Sundquist, et. al.) had reportedly teased Magilla shortly before the incident. Disclaimer In case you didn't get it, none of this message is real. It's all fake. It's all made up. It's satire. If it gets you mad, get a life and see the First Amendment. Some definitions of satire include: witty language used to convey insults or scorn; "he used sarcasm to upset his opponent"; "irony is wasted on the stupid." A literary work which exposes and ridicules human vices or folly. Historically perceived as tending toward didacticism, it is usually intended as a moral criticism directed against the injustice of social wrongs. It may be written with witty jocularity or with anger and bitterness where the use of ridicule or scorn, often is used in a humorous or witty way, to expose vices and follies. It is a mode of writing which exposes the failings of individuals, societies or institutions to ridicule and scorn. Its tone varies from tolerant amusement to bitter indignation. An amusing exposure of folly and vice, which aims to produce moral reform. A work that mocks or ridicules a popular idea or public figure by reduction to absurdity. A work that blends a critical attitude with humor and wit as well as with the intention of improving human institutions or humanity. This message is meant for human beings residing on planet Earth, who have survived successfully on this planet for 18 years or more. If you have not heard of words like RBR, EPO, Sports Fraud, Liar, Thief, Saddam, AIDS, Cancer, Polio, Floyd Landis, Dick Head, Doping, Laden, Monica, Magilla, Gorilla, Microsoft or DNA you are in all possibility not residing on Earth. If you are not sure please try your favorite search engine for irrelevant results. If you have existed on earth for 18 years or more we expect you to have developed a sense of humor. To check out if you have or do not have a sense of humor, please visit your friendly neighborhood shrink who will discuss your sex life before concluding if you have a sense of humor. If you do not have a sense of humor please do not read or forward this message. If you are offended when someone jokes about you please do not read or forward this message. Irrespective of how much we try, some coincidental coincidence may lead to someone who is like you being written about in this message. We do not know you, we promise, but if we write about dirty politics and a goofy made up story and you think we are writing about you, we have a problem on our hands. So please go away if you cannot laugh at yourself. We have worked very hard to keep everything in this message untrue. Please search CNN for truth from the American point of view, BBC form the British point of view, The Times of India from the Indian point of view. We have not harmed the environment not excluding trees, animals, marine creatures or human beings while creating this message. If any of the animal lovers like Pamela Anderson are upset, annoyed, disgusted, appalled by anything we write, please let us know, we are more than willing to discuss and settle this matter with the creatures involved. We do not care about accuracy of syntax in this message. There are no warranties or guarantees here. All characters and corporations named in this message, other than those clearly in the public domain, are fictitious and any resemblance to real persons (or companies), living or dead (trading or bankrupt), is purely coincidental. Any other names are invented. The content of this message should in no way be construed as factual. Let's start by saying that all original, second, and third party content appearing here is intended to be satire or spoof news. Any similarity to persons alive or dead is coincidental except in the cases of prominent public figures, where actions and characteristics are being satirized. That's why we call it satire, you see. Some of the message may contain material which some may consider offensive, adult-themed, profane or less than factual. Specifically, none of it should be factual, but what little is can generally be disregarded too. This message should be considered satire and should not be taken as factual. The people, events and corporations mentioned in this message are completely fictional and bear no resemblance to anyone or anything, living, dead or your mother. You use this message at your own risk; we will accept no responsibility for any injury, mental or physical, to yourself or others, directly or indirectly caused by reading this message. By viewing this message you agree not to sue us. The names of real people are used purely for the purposes of satire and we usually mean them no harm. This message is designed for people with a sense of humor who are aged and have an IQ of at least 18. This message is satire. That means it is protected under the first amendment. Humor, Satire, and Parodies are all protected by the constitutions first amendment regarding freedom of speech and the press. Some things written here may be intended to strike a nerve, or even make you think. It is poking fun at something, and you may think you're within that area that I'm having fun with. If you as an individual are offended by something you read just remember that it is satire. Get over it. Lighten up. Have a laugh or two and enjoy life. All rights reserved. >>>>By the way Michael............. your in the wrong NG, >>>>but we don't mind helping out here, We just like to be a.sholes. [quoted text clipped - 8 lines] >> >Because...I just have to know. Besides, this is alt.homosexual. nah just a sicko http://kb9rqz.blogspot.com/ SignaturePosted via a free Usenet account from http://www.teranews.com >>>>>By the way Michael............. your in the wrong NG, >>>>>but we don't mind helping out here, We just like to be a.sholes. [quoted text clipped - 11 lines] > nah just a sicko > http://kb9rqz.blogspot.com/ That too. Hi, Thanks. I could not post to alt.autos.mini-new through google groups although i tried. I appreciate any help. Kr, Michael Stahl > > By the way Michael............. your in the wrong NG, > > but we don't mind helping out here, We just like to be a.sholes. [quoted text clipped - 117 lines] > All > rights reserved. Hi Fitzy and Steve, Thanks for the response. I will copy everyone I know to see if I can get some improved attention to my vehicle and resolve this once and for all. Quick question: for the transmission on the 02, was it a complete replacement? i am wondering if BMW Toronto's exploratory session is just BS? I thought that the transmission was sealed and he would have to replace it anyways if you could as you mentioned (equiment, trained mechanics, etc). thanks, Michael > > This type of car seems to be full of faults unlike the German buit BMW > > branded cars, The Mini is assembled in the UK & its parts are sourced from [quoted text clipped - 42 lines] > Hope that helps, > Fitzy > Quick question: for the transmission on the 02, was it a complete > replacement? i am wondering if BMW Toronto's exploratory session is > just BS? I thought that the transmission was sealed and he would have > to replace it anyways if you could as you mentioned (equiment, trained > mechanics, etc). I doubt a dealer has mechanics trained to work on autos - and at their labour cost it would be uneconomic anyway. Signature*Welcome to sh.t Creek - sorry, we're out of paddles* Dave Plowman dave@davenoise.co.uk London SW To e-mail, change noise into sound. >> Quick question: for the transmission on the 02, was it a complete >> replacement? i am wondering if BMW Toronto's exploratory session is [quoted text clipped - 4 lines] > I doubt a dealer has mechanics trained to work on autos - and at their > labour cost it would be uneconomic anyway. Hi Michael, Yes is the answer to your question, the dealer is not equipped or staffed to do internal repairs to auto's or manual gearboxes, When the dealer took your car for diagnostic's, all he would have done is, 1) Road test by quality controller and/or senior technician, 2) physical examination of the trans, to make sure nothing is externally insecure etc, Dave said ,, its a question of labour costs,,, he's right,, its more economical for the service dept to buy in a new trans, then work to the manufacturers scheduled time for removal and re fitting, HTH Fitzy >Hi All, > [quoted text clipped - 4 lines] >lease and purchased it after at 74K with an extended warranty of an >additional 40K. I've been to a lot of dealerships for service in a lot of places within the US. Never once have I been to a dealer and had service work done and NOT gotten some kind of paperwork. If you were having issues that weren't documented on the paperwork they gave you then you should have done something about it then... Now it is your word against theirs. Sorry, but it sounds like you should have been more persistent in having the noise diagnosed and repaired while the vehicle was under warranty. As it stands now they have offered more than I would expect they would in this circumstance so I would take them up on it before they change their mind! Steve B. I think you were extremely stupid to not have documented the problems 'while it was under warranty'. Especially with the 'sleaze' reputation of car Dealers, used or new that you seemed to have been the recipient of already in the past from these bozos. I also think you are extremely lucky they are willing to pay for any of the repairs. It is out of warranty... Mike 86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00 88 Cherokee 235 BFG AT's Canadian Off Road Trips Photos: Non members can still view! Jan/06 http://www.imagestation.com/album/pictures.html?id=2115147590 (More Off Road album links at bottom of the view page) > Hi All, > [quoted text clipped - 67 lines] > > Michael M. Stahl The sheer fact that they are willing to pay for a "percentage of the repairs" is almost an admission of responsibility, regardless of any paperwork, and I am sure that somewhere in there computer system is the documentation you need, providing the car was booked in with the dealer for diagnosis, a job card opened up and a invoice submitted to the owner for this service, Fitzy >I think you were extremely stupid to not have documented the problems > 'while it was under warranty'. Especially with the 'sleaze' reputation [quoted text clipped - 84 lines] >> >> Michael M. Stahl > The sheer fact that they are willing to pay for a "percentage of the > repairs" is almost an admission of responsibility, regardless of any [quoted text clipped - 3 lines] > providing the car was booked in with the dealer for diagnosis, a job card > opened up and a invoice submitted to the owner for this service, Yes, I think so as well. I am going to ask them for all of their service records on my vehicle so I can look through them to see what was reported and what was acted upon. I believe that they are just hoping that I will consider and accept their offer immediately. Kind regards, Michael > Fitzy > [quoted text clipped - 88 lines] > > >> Michael M. Stahl I assumed that they documented this on their system. Guess I was wrong that customers would not trust BMW to completely document everything on their system. However, I will be asking for all documentation that they have on their system to be printed out. I assumed when they said that they went through my service history they would be honest but I guess I will find out if they were. I do not trust them anymore. On a side note, we fixed the brakes on the car at one point and currently they printed out a bill yet they did not have this documentation on their computer system anymore. Kind regards, Michael M. Stahl > I think you were extremely stupid to not have documented the problems > 'while it was under warranty'. Especially with the 'sleaze' reputation [quoted text clipped - 86 lines] > > > Michael M. Stahl >The service has been astoundingly bad. BMW Service for one year could >not determine the source of the sound and did not note it on my file [quoted text clipped - 4 lines] >and that I am not getting my due attention as a current and still >potential BMW product owner. Write a letter to BMW Canada and explain the problem. I believe there is also a Canadian equivalent to the BMWCCA. If you aren't a member, you should become one. They can probably help as well. It's clear the dealer will not. > I am wondering if anyone could give me any advice first on the >transmission issue. I understand that the MINI manual transmission is [quoted text clipped - 3 lines] >something that should have been covered. Even with the half of the >parts cost being offered by BMW, it will still be $3500. Manual transmissions shouldn't fail like that. I have a 535i with 320,000 miles on the transmission and it's just fine. Transmissions fail for a reason. Somebody needs to find out what that reason is. > Secondly, how can I get this resolved in order for it to be covered >as it was covered but was not repaired during the warranty period due [quoted text clipped - 4 lines] >considering the negative press they could receive from their actions >(including this email thus far). I am surprised you haven't done so already. >You advice would be appreciated. My advice is never to buy a front wheel drive car. Dropping the transmission on the 535 and putting it back is a three-hour job in the driveway. Dropping the transmission on the new Minis is... well... not fun. --scott Signature"C'est un Nagra. C'est suisse, et tres, tres precis." Hi Scott, Thanks for the information. > >The service has been astoundingly bad. BMW Service for one year could > >not determine the source of the sound and did not note it on my file [quoted text clipped - 7 lines] > should become one. They can probably help as well. It's clear the dealer > will not. I think that I will write a letter to BMW and the the principal of the BMW Toronto dealer and see what he says. > > I am wondering if anyone could give me any advice first on the > >transmission issue. I understand that the MINI manual transmission is [quoted text clipped - 5 lines] > miles on the transmission and it's just fine. Transmissions fail for a > reason. Somebody needs to find out what that reason is. What do you think the reason is? Simply a defective part? Any reasons would be appreciated. They think that the whole assembly holding the transmission is off. Hence the shavings (metal) in the engine (not sure where ... they would not tell but told my wife who is not sure now). > > Secondly, how can I get this resolved in order for it to be covered > >as it was covered but was not repaired during the warranty period due [quoted text clipped - 9 lines] > the transmission on the new Minis is... well... not fun. > --scott Thanks. I am not looking forward to their "exploratory work" on the vehicle to determine if in fact it is a transmission which it very likely is. They will not commit to whether it is or not. They are in a we will open it up and then tell you what we will do. I want some commitments and not be stuck with a partially disassembled transmission (which I believe is sealed anyways - so don't they have to replace it anyways?). As for the BMW instead of a MINI, I was going to buy a three series wagon but not sure I will anymore as I do not have much confidence in BMW anymore. Kr, Michael > I understand that the MINI manual transmission is > sealed and once it is open it needs to be replaced anyways. So sorry that my post ignored the fact that this is a manual... Junkyard trannies still offer a potential solution to you. Hi, I am considering fixing it with a transmission that is not new by a mechanic who fixed my Hondas when I was driving them instead. How much would a tranny cost from a junkyard? Do you know if the MINI transmissions are sealed? I think that I am screwed once they open it up. Or at the very least committed to replacing it. Kr, Michael > <optimie...@gmail.com> wrote in messagenews:1167526453.307299.224610@k21g2000cwa.googlegroups.com... > > > I understand that the MINI manual transmission is > > sealed and once it is open it needs to be replaced anyways.So sorry that my post ignored the fact that this is a manual... > Junkyard trannies still offer a potential solution to you. <optimieron@gmail.com> wrote in purple crayon.. > Hi All, > <<snipped lots of blob related stuff>> > Michael M. Stahl Don't buy bmw muck... :) Get a REAL mini. :) Mick On Jan 1, 7:43 am, "Mick Rouse" <mick_ro...@SPAMTRAPbtinternet.com> wrote: > <optimie...@gmail.com> wrote in purple crayon.. > [quoted text clipped - 5 lines] > > Mick Hi Mick, I am seriously considering not buying a BMW product anymore and telling everyone I know not to purchase a BMW product. At the very least, I am not going to deal with this dealership anymore as the other Toronto area dealerships have to be better in terms of service. Kind regards, Michael M. Stahl Michael, once you hand over the car for investigation, you normally SIGN a job card authorising the service dept to commence work on your behalf ,, this effectively starts the ball rolling, REED THE SMALL PRINT,,,,,,,,,,,, before signing ,,,, We have established there is NO or very little IN HOUSE trans repair department,,,so when your box is removed,, and striped ,, or sent out to a sub contractor for evaluation ,, the dealer could DECIDE that the defective part is not a warranty item, This leaves you with the bill, because you have already committed yourself by signing the job card, Fitzy > On Jan 1, 7:43 am, "Mick Rouse" <mick_ro...@SPAMTRAPbtinternet.com> > wrote: [quoted text clipped - 18 lines] > > Michael M. Stahl
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