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Car Forum / MINI / January 2007

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Warranty Issue & Transmission Repair Advice (Toronto BMW)

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optimieron@gmail.com - 31 Dec 2006 00:54 GMT
Hi All,

I own a 2002 MINI Cooper that has a serious issue and I am not getting
the appropriate response from my dealership service department.

The auto has 117,000 KM on it.  I bought the vehicle after a 3 year
lease and purchased it after at 74K with an extended warranty of an
additional 40K.

At our service mark as recommended by the car, we brought the vehicle
in for servicing (Oil Change, etc) approximately 2 weeks ago.    My
wife brought the vehicle in.    When she brought the vehicle in she
mentioned that she was hearing a pronounced grumbling sound below the
vehicle, the same sound she had mentioned earlier.   We have mentioned
that the engine was making a sound during previous visits but this was
not marked on our service record.   Previous attempts to rectify a
clamp sound were noted but ignored, instead being fixed the next time
after we were adamant about it.

They replaced our brakes for $1400 (not needed according to successive
visits to the dealer) and do not have a record of it.

What we found out was that they would like us to pay for the
transmission, even though we were only 2K outside the warranty at the
time.  They continually delayed and did not respond to our requests.

They also mentioned that they found metal shavings near one of the
plugs during their investigation and that the transmission might be
loose.

In the process of this service, BMW damaged the rear bumper when
washing the car.  The dealership admitted then denied that they would
repair the damage afterwards.

I have elevated this request to the service manager but he is not
responding.   He would not meet with me for even 15 minutes to discuss
the problems and view the bumper.   The last conversation was that BMW
would pay for half of the cost of the transmission, only after we paid
for the investigation to open the transmission up.

The service has been astoundingly bad.  BMW Service for one year could
not determine the source of the sound and did not note it on my file
for my automobile.  Hence, they feel that half of the cost of the part
would be adequate as compensation since it cannot be under either
warranty (BMW or extended) as there was no note of it on their files
(which I have not seen).   I believe that I got a bad transmission part
and that I am not getting my due attention as a current and still
potential BMW product owner.

  I am wondering if anyone could give me any advice first on the
transmission issue.   I understand that the MINI manual transmission is
sealed and once it is open it needs to be replaced anyways.   The cost
for the a whole new installed was told to be $5000 CDN.   Since my
vehicle is older, it is not worth my while almost to pay this price for
something that should have been covered.  Even with the half of the
parts cost being offered by BMW, it will still be $3500.

 Secondly, how can I get this resolved in order for it to be covered
as it was covered but was not repaired during the warranty period due
to dealership incompetence?  Do I need to escalate this action higher
to the manager above the service manager?  I am willing to do this.  I
am also willing to contact BMW Canada to try and address this problem.
I am surprised that there is no goodwill within this dealership
considering the negative press they could receive from their actions
(including this email thus far).

You advice would be appreciated.

Kind Regards,

Michael M. Stahl
shiden_kai - 31 Dec 2006 02:02 GMT
> What we found out was that they would like us to pay for the
> transmission, even though we were only 2K outside the warranty at the
> time.  They continually delayed and did not respond to our requests.

You will find that it's very rare for any extended warranty to
do "any" goodwill repairs once the mileage/time is up.  It's
even true with GM's GMPP plan.  When you are over,
the warranty is done and that's it!  Any kind of "goodwill"
warranty is usually done by the manufacturer when you
are "slightly" over on the time or mileage of the "original"
factory warranty.

Ian
HLS@nospam.nix - 31 Dec 2006 13:16 GMT
> Hi All,
>
> I own a 2002 MINI Cooper that has a serious issue and I am not getting
> the appropriate response from my dealership service department.
>
> The auto has 117,000 KM on it.

Ian is probably right...Out of warranty, even by a couple of thousand
kilometers, probably means
out of warranty.   You can of course hire an attorney, but I suspect that
will avail you nothing.

I suppose you have the CVT?

I found some examples of these trannies at www.car-part.com and you might be
able to find a
tranny from a junker that would do the job at a lower price than you were
quoted.
Steve68s - 31 Dec 2006 14:37 GMT
This type of car seems to be full of faults unlike the German buit BMW
branded cars, The Mini is assembled in the UK & its parts are sourced from
all over the world using bits from the far east & sout america, the cheaper
parts compromises qualiy quite often,  the smaller pre 2000 model minis as
well as being easier to repair are actualy smaller overall, a reconditioned
manual box for one of these should only cost about a few hundred pounds.

Steve.

> Hi All,
>
[quoted text clipped - 67 lines]
>
> Michael M. Stahl
Fitzy - 31 Dec 2006 16:09 GMT
> This type of car seems to be full of faults unlike the German buit BMW
> branded cars, The Mini is assembled in the UK & its parts are sourced from
[quoted text clipped - 5 lines]
>
> Steve.

Steve,
you are quite right , parts are made and all over the world, sent to the UK
as already assembled components, we here in UK then build the car and
distribute it,

The BMW/ MINI network, does not have a in house gearbox  repair section,
infact even BMW GB LTD don't repair gearboxes in house, they might change
auto filters and reverse light switches and various other gearbox related
components, but they would not open the box and then rebuild with new parts,
1,, because of the labour costs as opposed to an off the shelf replacement,
2,, they are not equipped with the various special tools required to strip
and rebuild,
3,, they don't have staff trained in this field,

I would bring this whole saga to the attention of the dealer principal, he
is above everyone,
bring it to his attention by LETTER, and if necessary, CC it to your family
solicitor, and your local newspaper motoring section editor, and BMW
customer services North America, and Canada, and Germany if necessary,

Offer him a way out of this mess by
offering him your alternative suggested repair for this vehicle, acceptable
by both you and him, afterall you are the customer, and with out you he will
be out of a job,

The principal will call a meeting of all staff involved ,,,
his main aim will be to impress BMW and his staff by successfully rectifying
this problem and demonstrating "customer retention" to his staff,

"Note"
I have just completed a replacement g/box  in a 02 cooper and the total cost
was £1100
this included fitting a new clutch while the box was out,
this was a reconditioned box with a guarantee of 12 months or 12,000 miles,,
done by a none franchised  garage in UK,

Hope that helps,
Fitzy
Fitzy - 31 Dec 2006 16:32 GMT
By the way Michael............. your in the wrong NG,
should be alt.autos.new-mini
but we don't mind helping out here,
Fitzy

>> This type of car seems to be full of faults unlike the German buit BMW
>> branded cars, The Mini is assembled in the UK & its parts are sourced
[quoted text clipped - 47 lines]
> Hope that helps,
> Fitzy
Uncle Zed - 31 Dec 2006 22:39 GMT
> By the way Michael............. your in the wrong NG,
> but we don't mind helping out here, We just like to be a.sholes.
> Fitzy

Everybody answered his question...looks like he got the right newsgroup.

SAN DIEGO, CALIFORNIA - San Diego Zoo officials said they can't explain how
an 800-pound gorilla with shaved legs escaped from his enclosure, injuring
four people before he was shot to death.  Police evacuated an estimated 300
people from the zoo compound Thursday and killed Magilla Gorilla, a
13-year-old male western lowland gorilla, after he charged at officers.
 Zoo
workers armed with tranquilizer guns had pursued the animal through the
forested jungles of the Wilds of Africa exhibit for about 40 minutes, but
could not gain a clear shot, officials said.  "He tried to charge two of
our
officers, so we had to shoot it," Deputy Police Chief Richard Beater said.
"You can imagine the pandemonium we had out here when he got loose.  We
felt
terrible we had to put this animal down."  The injured included a mother
and
her toddler son.  Davey Crockett, 3, was in fair condition at San Diego
General Hospital with multiple bites to his head and chest.  His mother,
Tammy Faye Baker, 26, who was bitten on the legs, and Paris Hilton, who
suffered arm injuries, were treated at hospitals and released.  "I was
like,
this is not happening, this is so unreal, cause he just came out of
 nowhere," Tammy Faye said Friday on NBC's Today show.  "I'm watching this
gorilla.  He has my son in his mouth, he's attacking little Davey, and I
tried to help him and there wasn't really anything that I could do.  He
slings me back across the concrete area where we are.  So it was really
scary."  Magilla Gorilla was in the award-winning gorilla-conservation area
where he had access to computers that he used to write messages to
antagonize rec.bicycles.racing newsgroup readers.  Before the attack some
youths (i.e., Carl Sundquist, et. al.) had reportedly teased Magilla
shortly
before the incident.

Disclaimer

In case you didn't get it, none of this message is real.  It's all fake.
It's all made up.  It's satire.  If it gets you mad, get a life and see the
First Amendment.  Some definitions of satire include: witty language
used to
convey insults or scorn; "he used sarcasm to upset his opponent"; "irony is
wasted on the stupid."  A literary work which exposes and ridicules human
vices or folly.  Historically perceived as tending toward didacticism,
it is
usually intended as a moral criticism directed against the injustice of
social wrongs.  It may be written with witty jocularity or with anger and
bitterness where the use of ridicule or scorn, often is used in a humorous
or witty way, to expose vices and follies.  It is a mode of writing which
exposes the failings of individuals, societies or institutions to ridicule
and scorn.  Its tone varies from tolerant amusement to bitter indignation.
An amusing exposure of folly and vice, which aims to produce moral reform.
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Mark@kb9rqz.aprs - 31 Dec 2006 23:18 GMT
>> By the way Michael............. your in the wrong NG,
>> but we don't mind helping out here, We just like to be a.sholes.
>> Fitzy
>>
>Everybody answered his question...looks like he got the right newsgroup.

why ask here about sex?

why do you care?
http://kb9rqz.blogspot.com/

Signature

Posted via a free Usenet account from http://www.teranews.com

Lloyd Davies - 31 Dec 2006 23:21 GMT
>>> By the way Michael............. your in the wrong NG,
>>> but we don't mind helping out here, We just like to be a.sholes.
[quoted text clipped - 6 lines]
> why do you care?
> http://kb9rqz.blogspot.com/

MY CB HANDLE IS BODACIOUS!

http://i11.tinypic.com/2ypd6kj.jpg
Mark@kb9rqz.aprs - 31 Dec 2006 23:23 GMT
>>>> By the way Michael............. your in the wrong NG,
>>>> but we don't mind helping out here, We just like to be a.sholes.
[quoted text clipped - 10 lines]
>
>http://i11.tinypic.com/2ypd6kj.jpg

well you are a stalker
http://kb9rqz.blogspot.com/

Signature

Posted via a free Usenet account from http://www.teranews.com

Uncle Zed - 01 Jan 2007 03:12 GMT
>>>By the way Michael............. your in the wrong NG,
>>>but we don't mind helping out here, We just like to be a.sholes.
[quoted text clipped - 6 lines]
> why do you care?
> http://kb9rqz.blogspot.com/

Because...I just have to know. Besides, this is alt.homosexual.

SAN DIEGO, CALIFORNIA - San Diego Zoo officials said they can't explain how
an 800-pound gorilla with shaved legs escaped from his enclosure, injuring
four people before he was shot to death.  Police evacuated an estimated 300
people from the zoo compound Thursday and killed Magilla Gorilla, a
13-year-old male western lowland gorilla, after he charged at officers.  Zoo
workers armed with tranquilizer guns had pursued the animal through the
forested jungles of the Wilds of Africa exhibit for about 40 minutes, but
could not gain a clear shot, officials said.  "He tried to charge two of our
officers, so we had to shoot it," Deputy Police Chief Richard Beater said.
"You can imagine the pandemonium we had out here when he got loose.  We felt
terrible we had to put this animal down."  The injured included a mother and
her toddler son.  Davey Crockett, 3, was in fair condition at San Diego
General Hospital with multiple bites to his head and chest.  His mother,
Tammy Faye Baker, 26, who was bitten on the legs, and Paris Hilton, who
suffered arm injuries, were treated at hospitals and released.  "I was like,
this is not happening, this is so unreal, cause he just came out of
 nowhere," Tammy Faye said Friday on NBC's Today show.  "I'm watching this
gorilla.  He has my son in his mouth, he's attacking little Davey, and I
tried to help him and there wasn't really anything that I could do.  He
slings me back across the concrete area where we are.  So it was really
scary."  Magilla Gorilla was in the award-winning gorilla-conservation area
where he had access to computers that he used to write messages to
antagonize rec.bicycles.racing newsgroup readers.  Before the attack some
youths (i.e., Carl Sundquist, et. al.) had reportedly teased Magilla shortly
before the incident.

Disclaimer

In case you didn't get it, none of this message is real.  It's all fake.
It's all made up.  It's satire.  If it gets you mad, get a life and see the
First Amendment.  Some definitions of satire include: witty language used to
convey insults or scorn; "he used sarcasm to upset his opponent"; "irony is
wasted on the stupid."  A literary work which exposes and ridicules human
vices or folly.  Historically perceived as tending toward didacticism, it is
usually intended as a moral criticism directed against the injustice of
social wrongs.  It may be written with witty jocularity or with anger and
bitterness where the use of ridicule or scorn, often is used in a humorous
or witty way, to expose vices and follies.  It is a mode of writing which
exposes the failings of individuals, societies or institutions to ridicule
and scorn.  Its tone varies from tolerant amusement to bitter indignation.
An amusing exposure of folly and vice, which aims to produce moral reform.
A work that mocks or ridicules a popular idea or public figure by reduction
to absurdity.  A work that blends a critical attitude with humor and wit as
well as with the intention of improving human institutions or humanity.
This message is meant for human beings residing on planet Earth, who have
survived successfully on this planet for 18 years or more.  If you have not
heard of words like RBR, EPO, Sports Fraud, Liar, Thief, Saddam, AIDS,
Cancer, Polio, Floyd Landis, Dick Head, Doping, Laden, Monica, Magilla,
Gorilla, Microsoft or DNA you are in all possibility not residing on Earth.
If you are not sure please try your favorite search engine for irrelevant
results.  If you have existed on earth for 18 years or more we expect you to
have developed a sense of humor.  To check out if you have or do not have a
sense of humor, please visit your friendly neighborhood shrink who will
discuss your sex life before concluding if you have a sense of humor.  If
you do not have a sense of humor please do not read or forward this message.
If you are offended when someone jokes about you please do not read or
forward this message.  Irrespective of how much we try, some coincidental
coincidence may lead to someone who is like you being written about in this
message.  We do not know you, we promise, but if we write about dirty
politics and a goofy made up story and you think we are writing about you,
we have a problem on our hands.  So please go away if you cannot laugh at
yourself.  We have worked very hard to keep everything in this message
untrue.  Please search CNN for truth from the American point of view, BBC
form the British point of view, The Times of India from the Indian point of
view.  We have not harmed the environment not excluding trees, animals,
marine creatures or human beings while creating this message.  If any of the
animal lovers like Pamela Anderson are upset, annoyed, disgusted, appalled
by anything we write, please let us know, we are more than willing to
discuss and settle this matter with the creatures involved.  We do not care
about accuracy of syntax in this message.  There are no warranties or
guarantees here.  All characters and corporations named in this message,
other than those clearly in the public domain, are fictitious and any
resemblance to real persons (or companies), living or dead (trading or
bankrupt), is purely coincidental.  Any other names are invented.  The
content of this message should in no way be construed as factual.  Let's
start by saying that all original, second, and third party content appearing
here is intended to be satire or spoof news.  Any similarity to persons
alive or dead is coincidental except in the cases of prominent public
figures, where actions and characteristics are being satirized.  That's why
we call it satire, you see.  Some of the message may contain material which
some may consider offensive, adult-themed, profane or less than factual.
Specifically, none of it should be factual, but what little is can generally
be disregarded too.  This message should be considered satire and should not
be taken as factual.  The people, events and corporations mentioned in this
message are completely fictional and bear no resemblance to anyone or
anything, living, dead or your mother.  You use this message at your own
risk; we will accept no responsibility for any injury, mental or physical,
to yourself or others, directly or indirectly caused by reading this
message.  By viewing this message you agree not to sue us.  The names of
real people are used purely for the purposes of satire and we usually mean
them no harm.  This message is designed for people with a sense of humor who
are aged and have an IQ of at least 18.  This message is satire.  That means
it is protected under the first amendment.  Humor, Satire, and Parodies are
all protected by the constitutions first amendment regarding freedom of
speech and the press.  Some things written here may be intended to strike a
nerve, or even make you think.  It is poking fun at something, and you may
think you're within that area that I'm having fun with.  If you as an
individual are offended by something you read just remember that it is
satire.  Get over it.  Lighten up.  Have a laugh or two and enjoy life.  All
rights reserved.
Mark@kb9rqz.aprs - 01 Jan 2007 03:17 GMT
>>>>By the way Michael............. your in the wrong NG,
>>>>but we don't mind helping out here, We just like to be a.sholes.
[quoted text clipped - 8 lines]
>>
>Because...I just have to know. Besides, this is alt.homosexual.

nah just a sicko
http://kb9rqz.blogspot.com/

Signature

Posted via a free Usenet account from http://www.teranews.com

Uncle Zed - 01 Jan 2007 03:47 GMT
>>>>>By the way Michael............. your in the wrong NG,
>>>>>but we don't mind helping out here, We just like to be a.sholes.
[quoted text clipped - 11 lines]
> nah just a sicko
> http://kb9rqz.blogspot.com/

That too.
optimieron@gmail.com - 03 Jan 2007 20:57 GMT
Hi,

Thanks.  I could not post to alt.autos.mini-new through google groups
although i tried.

I appreciate any help.

Kr,

Michael Stahl

> > By the way Michael............. your in the wrong NG,
> > but we don't mind helping out here, We just like to be a.sholes.
[quoted text clipped - 117 lines]
>   All
> rights reserved.
optimieron@gmail.com - 03 Jan 2007 21:06 GMT
Hi Fitzy and Steve,

Thanks for the response.  I will copy everyone I know to see if I can
get some improved attention to my vehicle and resolve this once and for
all.

Quick question:  for the transmission on the 02, was it a complete
replacement?  i am wondering if BMW Toronto's exploratory session is
just BS?  I thought that the transmission was sealed and he would have
to replace it anyways if you could as you mentioned (equiment, trained
mechanics, etc).

thanks,

Michael

> > This type of car seems to be full of faults unlike the German buit BMW
> > branded cars, The Mini is assembled in the UK & its parts are sourced from
[quoted text clipped - 42 lines]
> Hope that helps,
> Fitzy
Dave Plowman (News) - 04 Jan 2007 00:53 GMT
> Quick question:  for the transmission on the 02, was it a complete
> replacement?  i am wondering if BMW Toronto's exploratory session is
> just BS?  I thought that the transmission was sealed and he would have
> to replace it anyways if you could as you mentioned (equiment, trained
> mechanics, etc).

I doubt a dealer has mechanics trained to work on autos - and at their
labour cost it would be uneconomic anyway.

Signature

*Welcome to sh.t Creek - sorry, we're out of paddles*

   Dave Plowman        dave@davenoise.co.uk           London SW
                 To e-mail, change noise into sound.

Fitzy - 04 Jan 2007 10:04 GMT
>> Quick question:  for the transmission on the 02, was it a complete
>> replacement?  i am wondering if BMW Toronto's exploratory session is
[quoted text clipped - 4 lines]
> I doubt a dealer has mechanics trained to work on autos - and at their
> labour cost it would be uneconomic anyway.

Hi Michael,
Yes is the answer to your question,
the dealer is not equipped or staffed to do internal repairs to auto's or
manual gearboxes,
When the dealer took your car for diagnostic's, all he would have done is,
1) Road test by quality controller and/or senior technician,
2) physical examination of the trans, to make sure nothing is externally
insecure etc,
Dave said ,, its a question of labour costs,,, he's right,,
its more economical for the service dept to buy in a new trans, then work to
the manufacturers scheduled time for removal and re fitting,
HTH
Fitzy
Steve B. - 31 Dec 2006 17:37 GMT
>Hi All,
>
[quoted text clipped - 4 lines]
>lease and purchased it after at 74K with an extended warranty of an
>additional 40K.

I've been to a lot of dealerships for service in a lot of places
within the US.  Never once have I been to a dealer and had service
work done and NOT gotten some kind of paperwork.  If you were having
issues that weren't documented on the paperwork they gave you then you
should have done something about it then...  Now it is your word
against theirs.  Sorry, but it sounds like you should have been more
persistent in having the noise diagnosed and repaired while the
vehicle was under warranty.  As it stands now they have offered more
than I would expect they would in this circumstance so I would take
them up on it before they change their mind!

             Steve B.
Mike Romain - 31 Dec 2006 19:19 GMT
I think you were extremely stupid to not have documented the problems
'while it was under warranty'.   Especially with the 'sleaze' reputation
of car Dealers, used or new that you seemed to have been the recipient
of already in the past from these bozos.

I also think you are extremely lucky they are willing to pay for any of
the repairs.

It is out of warranty...

Mike
86/00 CJ7 Laredo, 33x9.5 BFG Muds, 'glass nose to tail in '00
88 Cherokee 235 BFG AT's
Canadian Off Road Trips Photos:  Non members can still view!
Jan/06 http://www.imagestation.com/album/pictures.html?id=2115147590
(More Off Road album links at bottom of the view page)

> Hi All,
>
[quoted text clipped - 67 lines]
>
> Michael M. Stahl
Fitzy - 31 Dec 2006 20:50 GMT
The sheer fact that they are willing to pay for a "percentage of the
repairs" is almost an admission of responsibility, regardless of any
paperwork,
and I am sure that somewhere in there computer system is the documentation
you need,
providing the car was booked in with the dealer for diagnosis, a job card
opened up and a invoice submitted to the owner for this service,

Fitzy

>I think you were extremely stupid to not have documented the problems
> 'while it was under warranty'.   Especially with the 'sleaze' reputation
[quoted text clipped - 84 lines]
>>
>> Michael M. Stahl
optimieron@gmail.com - 03 Jan 2007 20:50 GMT
> The sheer fact that they are willing to pay for a "percentage of the
> repairs" is almost an admission of responsibility, regardless of any
[quoted text clipped - 3 lines]
> providing the car was booked in with the dealer for diagnosis, a job card
> opened up and a invoice submitted to the owner for this service,

Yes, I think so as well.   I am going to ask them for all of their
service records on my vehicle so I can look through them to see what
was reported and what was acted upon.   I believe that they are just
hoping that I will consider and accept their offer immediately.

Kind regards,

Michael

> Fitzy
>
[quoted text clipped - 88 lines]
>
> >> Michael M. Stahl
optimieron@gmail.com - 03 Jan 2007 20:54 GMT
I assumed that they documented this on their system.  Guess I was wrong
that customers would not trust BMW to completely document everything on
their system.  However, I will be asking for all documentation that
they have on their system to be printed out.  I assumed when they said
that they went through my service history they would be honest but I
guess I will find out if they were.  I do not trust them anymore.

On a side note, we fixed the brakes on the car at one point and
currently they printed out a bill yet they did not have this
documentation on their computer system anymore.

Kind regards,

Michael M. Stahl

> I think you were extremely stupid to not have documented the problems
> 'while it was under warranty'.   Especially with the 'sleaze' reputation
[quoted text clipped - 86 lines]
>
> > Michael M. Stahl
Scott Dorsey - 31 Dec 2006 21:08 GMT
>The service has been astoundingly bad.  BMW Service for one year could
>not determine the source of the sound and did not note it on my file
[quoted text clipped - 4 lines]
>and that I am not getting my due attention as a current and still
>potential BMW product owner.

Write a letter to BMW Canada and explain the problem.  I believe there is
also a Canadian equivalent to the BMWCCA.  If you aren't a member, you
should become one.  They can probably help as well.  It's clear the dealer
will not.

>   I am wondering if anyone could give me any advice first on the
>transmission issue.   I understand that the MINI manual transmission is
[quoted text clipped - 3 lines]
>something that should have been covered.  Even with the half of the
>parts cost being offered by BMW, it will still be $3500.

Manual transmissions shouldn't fail like that.  I have a 535i with 320,000
miles on the transmission and it's just fine.   Transmissions fail for a
reason.  Somebody needs to find out what that reason is.

>  Secondly, how can I get this resolved in order for it to be covered
>as it was covered but was not repaired during the warranty period due
[quoted text clipped - 4 lines]
>considering the negative press they could receive from their actions
>(including this email thus far).

I am surprised you haven't done so already.

>You advice would be appreciated.

My advice is never to buy a front wheel drive car.  Dropping the transmission
on the 535 and putting it back is a three-hour job in the driveway.  Dropping
the transmission on the new Minis is... well... not fun.
--scott

Signature

"C'est un Nagra.  C'est suisse, et tres, tres precis."

optimieron@gmail.com - 03 Jan 2007 20:43 GMT
Hi Scott,

Thanks for the information.

> >The service has been astoundingly bad.  BMW Service for one year could
> >not determine the source of the sound and did not note it on my file
[quoted text clipped - 7 lines]
> should become one.  They can probably help as well.  It's clear the dealer
> will not.

I think that I will write a letter to BMW and the the principal of the
BMW Toronto dealer and see what he says.

> >   I am wondering if anyone could give me any advice first on the
> >transmission issue.   I understand that the MINI manual transmission is
[quoted text clipped - 5 lines]
> miles on the transmission and it's just fine.   Transmissions fail for a
> reason.  Somebody needs to find out what that reason is.

What do you think the reason is?  Simply a defective part?   Any
reasons would be appreciated.  They think that the whole assembly
holding the transmission is off.   Hence the shavings (metal) in the
engine (not sure where ... they would not tell but told my wife who is
not sure now).

> >  Secondly, how can I get this resolved in order for it to be covered
> >as it was covered but was not repaired during the warranty period due
[quoted text clipped - 9 lines]
> the transmission on the new Minis is... well... not fun.
> --scott

Thanks.  I am not looking forward to their "exploratory work" on the
vehicle to determine if in fact it is a transmission which it very
likely is.  They will not commit to whether it is or not.   They are in
a we will open it up and then tell you what we will do.  I want some
commitments and not be stuck with a partially disassembled transmission
(which I believe is sealed anyways - so don't they have to replace it
anyways?).

As for the BMW instead of a MINI, I was going to buy a three series
wagon but not sure I will anymore as I do not have much confidence in
BMW anymore.

Kr,

Michael
HLS@nospam.nix - 31 Dec 2006 21:56 GMT
> I understand that the MINI manual transmission is
> sealed and once it is open it needs to be replaced anyways.

So sorry that my post ignored the fact that this is a manual...
Junkyard trannies still offer a potential solution to you.
optimieron@gmail.com - 03 Jan 2007 20:48 GMT
Hi,

I am considering fixing it with a transmission that is not new by a
mechanic who fixed my Hondas when I was driving them instead.

How much would a tranny cost from a junkyard?   Do you know if the MINI
transmissions are sealed?  I think that I am screwed once they open it
up.  Or at the very least committed to replacing it.

Kr,

Michael

> <optimie...@gmail.com> wrote in messagenews:1167526453.307299.224610@k21g2000cwa.googlegroups.com...
>
> > I understand that the MINI manual transmission is
> > sealed and once it is open it needs to be replaced anyways.So sorry that my post ignored the fact that this is a manual...
> Junkyard trannies still offer a potential solution to you.
Mick Rouse - 01 Jan 2007 12:43 GMT
<optimieron@gmail.com> wrote in purple crayon..

> Hi All,
> <<snipped lots of blob related stuff>>
> Michael M. Stahl

Don't buy bmw muck... :)

Get a REAL mini. :)

Mick
optimieron@gmail.com - 03 Jan 2007 20:45 GMT
On Jan 1, 7:43 am, "Mick Rouse" <mick_ro...@SPAMTRAPbtinternet.com>
wrote:
> <optimie...@gmail.com> wrote in purple crayon..
>
[quoted text clipped - 5 lines]
>
> Mick

Hi Mick,

I am seriously considering not buying  a BMW product anymore and
telling everyone I know not to purchase a BMW product.  At the very
least, I am not going to deal with this dealership anymore as the other
Toronto area dealerships have to be better in terms of service.

Kind regards,

Michael M. Stahl
Fitzy - 04 Jan 2007 11:00 GMT
Michael,
once you hand over the car for investigation, you normally SIGN a job card
authorising the service dept to commence work on your behalf ,, this
effectively starts the ball rolling,
REED THE SMALL PRINT,,,,,,,,,,,, before signing ,,,,
We have established there is NO or very little IN HOUSE trans repair
department,,,so when your box is removed,,
and striped ,, or sent out to a sub contractor for evaluation ,, the dealer
could DECIDE that the defective part is not a warranty item,
This leaves you with the bill, because you have already committed yourself
by signing the job card,

Fitzy

> On Jan 1, 7:43 am, "Mick Rouse" <mick_ro...@SPAMTRAPbtinternet.com>
> wrote:
[quoted text clipped - 18 lines]
>
> Michael M. Stahl
 
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