Hi Peter,
From past experience with V.W. dealership, it may be advisable to speak to
your C.A.B. or Local Trading Standards Dept.
You do not state if Dixonmotors is a Nissan dealer, however, any garage
that sells a car under their or Nissan warranty, should honour the
warranty under the heading "The product should be fit for the purpose it
was made" or words to that effect. If the car was new, then the warranty
should last for 3 years minimum and whoever sorts the problem out, the
gearbox should be covered for this same period after repairs.
Send a registered letter to Nissan about the fault (keep a copy) and give
them seven working days to reply by letter. They may wish to phone you
(give them your number) OR get Dixonmotors to chase them up, after all, it
is they who will be reclaiming the costs from them!
If all else fails, ask for your money back in full OR ask for another new
car.
The Financial Ombudsman is very helpfull if you have hastle. (Let the
garage know that you are reproting the problem as they don't like
hastle!)
V.W. stated that there was no problem with my gearbox, I took them to
court and had a Gearbox Specialist report that damage was internal and
seizure was imminent. I lost my claim because I had no signature on the
report. However, the judge ordered that they relook at the gearbox, and
within 10 mins. V.W. stated that it had to be stripped and repaired. This
took over 12 months.
Good Luck!
Dave