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Car Forum / Nissan / Nissan Cars / August 2006

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New Nissan owner has a question - Saskatchewan Canada

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Max - 28 Jul 2006 20:14 GMT
Hello,

Just purchased a new Nissan Versa SL which should be delivered in about
10 days.

The question I have concerns what the salesperson added to the
conversation after the deal was essentially clinched. He said: " By the
way, I forgot to tell you that there is an extra $75.00 charge we add to
all cars sold with alloy wheels, for the locking wheel nuts. We (the
dealer) add these to all  vehicles we sell with alloy wheels.. It's an
automatic thing we do."

I said fine, as I did not know at the time what these would normally
cost. I was in Canadian Tire yesterday and saw packages of 4 locking
wheel nuts, and the required lugnut 'key' adapter, being sold for $29.95
before taxes.

Are what the Nissan dealer installs that much different than what I
would purchase at an auto parts store, as to create this large a price
differential?

I contacted the salesperson just before composing this message and
enquired about the differences. He did not elaborate except to say that
"it includes the labour cost to install them, and that they always
install them on cars when they arrive with alloy wheels."

Would anyone care to provide me with some insights?

Thank you very much.
JimV - 28 Jul 2006 20:39 GMT
I think it's a silly thing to complain about...

> Hello,
>
[quoted text clipped - 25 lines]
>
> Thank you very much.
E Meyer - 29 Jul 2006 15:54 GMT
Courtesy Nissan sells the wheel locks for the Versa for $25.27.

Loading the cars with unnecessary/overpriced options is just one of those
things that a lot of dealers do to jack up profits.  You don't have to take
it.  Tell them you don't want the locks, you didn't ask for them and you
won't pay it.  The wheel thieves all have universal keys for those locks
anyway.  If they think it will kill the deal, they will leave them off or
adjust the price.  

On 7/28/06 2:14 PM, in article 12ckoglli19qi8f@corp.supernews.com, "Max"
<maxaryaman2004@gmail.com> wrote:

> Hello,
>
[quoted text clipped - 25 lines]
>
> Thank you very much.
NissanSalesRep - 30 Jul 2006 12:26 GMT
Do you have a high crime rate with cars and the stealing of wheels in your
area? If so, this could be a deterrent and if not, you don't need them. I'm
not sure what the labor rate per hour is in Canada but here in New York it's
about $65.00 per hour US currency. Any dealer can assess a reasonable markup
on parts and of course there is the installation as well. Are these locking
lugnuts needed? Ask your insurance agency if they are getting reports of
stolen wheels and while you have them on the phone, ask if there are any
discounts to your premium for having the locking lugs. If so, they may pay
for themselves in a very short time. One of your responders says that
dealers do this to "jack up the profit line" or something like that but as a
Nissan sales rep I can tell you and common sense will also tell you that on
a $25.00 part that there isn't a whole lot of profit built into that. I'm
sure that they are charging about .4 (4 tenths) labor plus sales tax if
applicable in your area. Why people are like that? I don't have a clue.
Also with your insurance company ........ be sure that they are aware of the
STANDARD side curtain air bags as well as side air bags (located in the
sides of the front two seats) as well as front driver and passenger air
bags, there may be more insurance discounts for you. I have sold a couple of
Versa's here since their arrival and one was an "SL" with "Intelligent key".
Did your sales rep tell you about the tire pressure monitoring system which
is standard?
Enjoy your new car. I've been nothing short of being impressed with them.

Nissan Sales Rep
NY

> Hello,
>
[quoted text clipped - 24 lines]
>
> Thank you very much.
E Meyer - 30 Jul 2006 23:24 GMT
On 7/30/06 6:26 AM, in article tH0zg.13252$1Z5.4067@twister.nyroc.rr.com,

> Do you have a high crime rate with cars and the stealing of wheels in your
> area? If so, this could be a deterrent and if not, you don't need them. I'm
[quoted text clipped - 10 lines]
> sure that they are charging about .4 (4 tenths) labor plus sales tax if
> applicable in your area. Why people are like that? I don't have a clue.

So adding $50 to a $25 part (which is already a retail price) is reasonable?
Speaking as the offending responder, here's a clue for you - when I was
shopping for my 2000 Acura TL, the line was that they "automatically" add
tinted windows, wheel locks, air deflector, mud flaps to all the cars for
only $1500 dealer markup.  Do you have a clue yet?  Options are just that -
options.  Its one thing to make the buyer aware of available options.  Its
quite another to install them "automatically" on every car and expect the
buyers to ante up.

> Also with your insurance company ........ be sure that they are aware of the
> STANDARD side curtain air bags as well as side air bags (located in the
[quoted text clipped - 36 lines]
>>
>> Thank you very much.
Rich - 31 Jul 2006 13:27 GMT
> So adding $50 to a $25 part (which is already a retail price) is
> reasonable?

While I agree that they should have phrased it differently ("Sir, we offer
these locking lugnuts for your alloys, which we highly recommend"), they
aren't creaming him like you may think.  It's a $25 part, taking the old
lugs and putting the lockable ones on is $25-30 in labor.  So, it's $20-$25
in profit for the dealer, which percentagewise is in-line with anything else
the service department does.

> Speaking as the offending responder, here's a clue for you - when I was
> shopping for my 2000 Acura TL, the line was that they "automatically" add
> tinted windows, wheel locks, air deflector, mud flaps to all the cars for
> only $1500 dealer markup.  Do you have a clue yet?  Options are just that

Well, that's an outright jack-job, and if enough people refuse to pay it,
they'll stop doing that.  However, I'm guessing that anyone who is rube
enough to pay the premium for a cheesed-out Honda will pay the extra $1500
and smile.

Settle down, I was just kidding.
NissanSalesRep - 09 Aug 2006 14:08 GMT
My response to that is ..............  Let's be real here so that you have a
clue because you've gone off in left field. NOTHING IS AUTOMATIC ! But also,
we're talking about $50.00 and not $1500.00 which is a far cry than what the
original poster was talking about.
If they do that, refuse to take the car. It's really as simple as that.

Q."So adding $50 to a $25 part (which is already a retail price) is
reasonable"?

A.Yes, when you consider the labor. Half is the part and half is the labor
for installation.. I didn't condone these actions and I don't condone
anything as "automatic" and I consider it wrong to do. My customers don't
get surprises. Everything is straight forward and honest.

As far as your Acura goes. Did you pay the extra $1500 and if so, why? If
you did please take your anger out on the dealership that you bought the car
from and not me. At my dealership we do sell the extras but nothing is
included as "automatic" and I've never heard of anyone doing such a thing.
Not that it's not possible, I just hadn't heard of it.

Good Day,
Robin

> On 7/30/06 6:26 AM, in article tH0zg.13252$1Z5.4067@twister.nyroc.rr.com,
>
[quoted text clipped - 82 lines]
>>>
>>> Thank you very much.
E Meyer - 09 Aug 2006 16:39 GMT
On 8/9/06 8:08 AM, in article g7lCg.30030$1Z5.14669@twister.nyroc.rr.com,

> My response to that is ..............  Let's be real here so that you have a
> clue because you've gone off in left field. NOTHING IS AUTOMATIC ! But also,
[quoted text clipped - 11 lines]
>
> As far as your Acura goes. Did you pay the extra $1500 and if so, why?

Of course not.  And by the time the deal was completed, most of the added
stuff stayed on the car without charge.

>If
> you did please take your anger out on the dealership that you bought the car
> from and not me. At my dealership we do sell the extras but nothing is
> included as "automatic" and I've never heard of anyone doing such a thing.
> Not that it's not possible, I just hadn't heard of it.

I am not expressing any anger at them, just at your apparent arrogance. I
have been buying cars for over 40 years. I never encountered a dealer of
American cars who did this, but my experiences with Japanese car dealers has
been just the opposite.  The only Japanese car dealer I ever encountered who
didn't do this was an Infiniti dealer.  I'm glad you work for a more honest
dealer, but I don't see where you need to be attacking me because I told the
OP he did not have to buy these things simply because they told him it was
automatic.

> Good Day,
> Robin
[quoted text clipped - 85 lines]
>>>>
>>>> Thank you very much.
Max - 09 Aug 2006 19:25 GMT
Robin,

Thank you for your reply. I've actually discussed the locking wheel nut
situation with the business owner, and he was in agreeance with one of
the other newsgroup posters, and said that this was an oversight on the
part of a new (only been there for 3 months) salesman, and that my
feedback was appreciated. At the next sales meeting he would be
discussing an appropriate strategy for his salepeople to use, when
introducing the idea of purchasing wheellocks.

We enjoyed a long and frank discussion about automobile dealer sales
practices in my city, in general, and both agreed that his dealership
was very good in trying to be better than the rest, when dealing with
clients/prospective clients.

To make a long story short, he very generously offered the product and
installation at no charge to me.

Cheers:  Max
Max - 31 Jul 2006 19:10 GMT
>I have sold a couple of
>Versa's here since their arrival and one was an "SL" with "Intelligent key".
[quoted text clipped - 3 lines]
>Nissan Sales Rep
>NY

Thank you for your reply. I have rquested that the dealer simply sell me
the parts and I will install them myself (I have a torque wrench so can
ensure they get the 83lb/ft as spec'd).

I am curious where you are located as here in Canada, there are no
Versa's equipped with tire pressure monitoring systems (at least
according to the dealer and Nissan Canada's web site). What would I look
for to see if this is on my car?

Intelligent Key? If you are referring to the transponder style key that
is in integral part of the ignition immobilizer, then yes, Versa SL's
are sold that way in Canada. There is also a second fob which controls
the keyless entry locks and security alarm.

I'm still curious about the tire pressure monitoring.

Cheers:  Max
i need help - 31 Jul 2006 00:09 GMT
>Hello,
>
[quoted text clipped - 25 lines]
>
>Thank you very much.
All i can say is dont belive everyone dude

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chris

 
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