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Car Forum / Nissan / Nissan Cars / January 2007

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What Happened When I got My Tires Balanced

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Nathan Schulman - 19 Aug 2006 19:28 GMT
Yesterday, I went to a chain tire store to get my tires rotated and balanced
because I received a coupon from them in the mail. While waiting I went to
the nearby mall for a short while. On my way back to the tire store, I saw
my 95 Nisson pickup on the rack with the hood up. That seemed strange to me
because there is no reason to get under the hood to balance the tires.

A few minutes later the store manager came to me and told me that I have
some problems. He said that my front brake rotors are badly scored and
should be replaced, although the pads are good. The service would cost
$169.99. I would need two rotors at $33.72 each. But he said that I have
problems with the rear brakes too. A cleaning and adjustment would run
$29.99. And a brake flush would cost an additional $59.99.

He wasn't done yet. He said that the manufacturer recommends replacing the
shocks at 50,000 miles. He told me that I was lucky to have had the shocks
for 81,000 miles. The cost of replacing all four shocks would only be
$359.99. The shocks are fine.

After having the brakes done, I would then need a front-end alignment for
$74.99. If I have everything done, he would take off 20 bucks from the total
of $762.39. I thanked him and left after I got the tires balanced.

I wonder how many unsuspecting people get sucked into getting work done on
their cars that they very likely do not need.

any comments?
D. - 19 Aug 2006 20:06 GMT
i'm wondering why the hood was up!!!!!!
what you experienced is typical for these
thieves .
reminds me of a trip to midas .
you should mention the name of these
crooks so people can be aware.
i'll bet when you take it to a REAL
shop that you probably need nothing !
                       dick
amstaffs@home.com - 19 Aug 2006 20:59 GMT
"D." <wdstk69@sover.net>  quipped:

>i'm wondering why the hood was up!!!!!!
>what you experienced is typical for these
[quoted text clipped - 5 lines]
>shop that you probably need nothing !
>                        dick

regardless if he needed anything done or not,
I don't recall the OP requesting any "system check".  So,
yes, I'd agree that peeking under the hood was a just
a way to try and find something mysteriously wrong.

I had something similar happen to me once, and I just
told them that I'd have my regular technician check it out.
(I didn't have one at the time but it's a graceful way of getting
out of the situation).

Those bottom dollar oil change w/free tire rotation and/or
brake system check coupons are nothing more than a way
for many less than honest shops to bring in unsuspecting
customers to rob them of hundreds, if not thousands of dollars
in unnecessary repairs.

And oftentimes there's no complaints at the BBB either.  Mainly
because the people who are getting bilked didn't even KNOW
they were cheated.
Dino - 21 Aug 2006 18:08 GMT
Yeah before I married my wife she took her Nissan truck to Midas for new
"lifetime" brakes.  So when the pads wore out they flat out refused to
replace them for free unless I also paid to replace the rotors too.  Saying
the rotors were below tolerance (which was BS) and they wouldn't just do the
brake pads because that would create an "unsafe" condition.

> "D." <wdstk69@sover.net>  quipped:
>
[quoted text clipped - 27 lines]
> because the people who are getting bilked didn't even KNOW
> they were cheated.
The OTHER Kevin in San Diego - 03 Jan 2007 08:34 GMT
>Yeah before I married my wife she took her Nissan truck to Midas for new
>"lifetime" brakes.  So when the pads wore out they flat out refused to
>replace them for free unless I also paid to replace the rotors too.  Saying
>the rotors were below tolerance (which was BS) and they wouldn't just do the
>brake pads because that would create an "unsafe" condition.

One of those Midas weenies tried pulling that crap on my mom when I
was in college.  I'd followed her over to have lunch while the car was
being serviced and had my tools in my trunk.  Despite the "technician"
whining about shop insurance and liability, I walked under the car
while it sat on the lift, and mic'd the rotors.  I found the min
thickness stamp and determined the rotors were well on the high side
of their useful life.  

When I showed the "technician" my reading he mumbled the car would be
ready in an hour and shuffled off.  My complaints to the manager went
nowhere - the fat bastard was probably in on the scam.
QX - 03 Jan 2007 13:33 GMT
>>Yeah before I married my wife she took her Nissan truck to Midas for new
>>"lifetime" brakes.  So when the pads wore out they flat out refused to
[quoted text clipped - 13 lines]
>ready in an hour and shuffled off.  My complaints to the manager went
>nowhere - the fat bastard was probably in on the scam.  

Here is a link for a multi part expose from KNBC in Los Angeles
about Jiffy Lube and their business practices:
http://www.nbc4.tv/news/9265933/detail.html
Use the Part 1, 2, 3 links for the complete 3 part story.
LouieG - 19 Aug 2006 21:43 GMT
> Yesterday, I went to a chain tire store to get my tires rotated and balanced
> because I received a coupon from them in the mail. While waiting I went to
[quoted text clipped - 22 lines]
>
> any comments?

Should have told them to bend over the workbench so you could show them
where to stick the brake job and shocks.
 
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