On Nov 5, 4:38 pm, "tom.d...@gmail.com" <tom.d...@gmail.com> wrote:

I had an OK  experience with Bankston Nissan in Tx.  Their parts
prices are slightly lower than some other dealers, but their shipping
was slightly higher so that the total price was about the same on a $
100 order.    Their response to my several emails was good, as was my
additional questions about two parts where confirmed the questions
with the service dept.  They did make an error on the order and I
received a call from the parts dept to correct the problem.  The
correct parts were sent at the dealers expense.   A  minor problem was
the packing/box was is not great and was somewhat worse on the return
parts, but they were non breakable parts so there was no problem.  I
only received one of two responses from Courtesy Nissan to my emails,
after they promised to follow-up.   I 've heard their service can be
spotty.

I haven't used Courtesy in a few years, but the were *outstanding*
when I did. I was trying to get some mats for an older Quest (there
were 6 in total). Because it had been out of production for a long
time, the mats came from different dye lots and did not match well
enough for an AR owner like me.

They ordered and shipped various mats three times for me until I built
a matching set. No cost to me except the return shipping. No
complaints, they were willing to do whatever it took to make me happy.