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Car Forum / Peugeot Cars / April 2005

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pug 807

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in2minds - 12 Apr 2005 01:06 GMT
anyone had any problems with the middle or rear row seats ?

namely the fold mechanism breaking

2 of ours have gone within a month, car is 27 months old, so I was
wondering if it's a known/common fault

thanks
LJ
Matthew Haigh - 13 Apr 2005 14:14 GMT
> anyone had any problems with the middle or rear row seats ?
>
> namely the fold mechanism breaking
>
> 2 of ours have gone within a month, car is 27 months old, so I was
> wondering if it's a known/common fault

In what way has it broken? I've had the actuating cable nipple come out
of position, so the seat can be folded in half, but not the rolled
forward so that it is only held into the car by the front two clamps
rather than all four.

Having said that, my 807 is just over 2 years old, and the worst piece
of junk I've ever owned. currently it has over 30 outstanding unresolved
faults (out of over 40 since delivery). Many of the outstanding issues
have been present since delivery, some are as a result of the dealer's
bodged attempts to repair other things.

My two local dealers haven't managed to fix it, and even Peugeot UK
apparently don't give a damn about customers. It's almost four weeks
since I escalated it to them. They failed to reply inside two weeks,
despite a claimed response time of 5 working days. When I called to find
out what was happening, I was promised a call back by the end of the
next day. They didn't even manage that. I've just chased it again, and
been promised a call before the end of tomorrow. They appear to have
done absolutely nothing in the last month.

Matt (somewhat brassed off with Peugeot, after 15 years of good cars and
service from them)
in2minds - 13 Apr 2005 15:04 GMT
> In what way has it broken? I've had the actuating cable nipple come
> out of position, so the seat can be folded in half, but not the rolled
> forward so that it is only held into the car by the front two clamps
> rather than all four.

a plastic clip/arm inside the side of the seat snapped
the first time we took it in they said they'd fixed it but had actually
just swapped the seats around
now the second seat has gone, I wasn't present at the time so don't know
if the clip/arm has snapped (makes a loud enough noise when it does) or
the cable has come out, I'll check that when SWMBO returns later.

> Having said that, my 807 is just over 2 years old, and the worst piece
> of junk I've ever owned.

couldn't agree more, the 806 was a much better car, solid and well
built, just underpowered
ours had done 160k miles when we sold it (to buy this POS), wished we'd
just bought an '02 806 instead

LJ
Matthew Haigh - 13 Apr 2005 15:45 GMT
>>Having said that, my 807 is just over 2 years old, and the worst piece
>>of junk I've ever owned.
[quoted text clipped - 3 lines]
> ours had done 160k miles when we sold it (to buy this POS), wished we'd
> just bought an '02 806 instead

I didn't have an 806, but have gone through most of the other Pugs; must
have done well over half million miles in them, with nothing more than
routine problems - replacing tyres, brakes, the odd radiator here and
there, clutches etc., and always splendid service from the dealers
around Manchester. I always recommended the brand, they never let me down.

Then I moved down south and bought the 807. It could be from an entirely
different company. The dealers are next to useless, and Peugeot UK have
been no help whatsoever. I really don't want to go down the legal action
route, but it looks like that will be my only alternative as no-one
seems to care enough to get this sorted. I fell sick at the thought that
I spent £23K with these people on this junk, and now actively recommend
that people avoid Peugeot at all costs.

Matt
R.N. Robinson - 13 Apr 2005 15:51 GMT
>>>Having said that, my 807 is just over 2 years old, and the worst piece of
>>>junk I've ever owned.
[quoted text clipped - 17 lines]
> ?23K with these people on this junk, and now actively recommend that
> people avoid Peugeot at all costs.

I reckon this comes under 'public relations' among other things.  You can
email their Public Relations Director at andrew.didlick@peugeot.com.  He
ought to be told how you feel...

Ron Robinson
Matthew Haigh - 13 Apr 2005 16:17 GMT
>>I didn't have an 806, but have gone through most of the other Pugs; must
>>have done well over half million miles in them, with nothing more than
[quoted text clipped - 13 lines]
> email their Public Relations Director at a*******@peugeot.***.  He
> ought to be told how you feel...

Thanks for the suggestion Ron, I'll try contacting him.

Matt
 
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