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Car Forum / Peugeot Cars / December 2003

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Peugeot Service

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Pete - 28 Sep 2003 22:44 GMT
I just had the 30,000 mile service done on my 206 LXD and was charged ?150
for the pleasure.

I was amazed when I was told they wanted another ?55 to adjust the
handbrake!  (They stated that they also clean everything for that.)

When I look at what the service entails they only check items, they do not
adjust anything!

They only change oil and filter and air filter as a matter of course.

I can say that this is the first service I have ever known where they do not
adjust the handbrake (or anything else for that matter) as part of it.

They also said I needed bottom arm bushes  (?300).  I queried this re
warranty, to be told since March 2003 Peugeot class this as normal wear and
tear, like wiper blades or bulbs, etc.

They have clearly had a problem with bushes to change the policy like this.

Needless to say, I am taking the car elsewhere and will never buy another
Peugeot.

Pete
ZS - 30 Nov 2003 14:18 GMT
Yeah, welcome to the bollocks service that is Pug.

I had a 106 for 18 months, I had it back to two different dealers 23 times
in that 18 months.  Not the same fault either...

Andy

> I just had the 30,000 mile service done on my 206 LXD and was charged ?150
> for the pleasure.
[quoted text clipped - 20 lines]
>
> Pete
Marcus Sheen [UK] - 30 Nov 2003 20:48 GMT
> > Needless to say, I am taking the car elsewhere and
> > will never buy another Peugeot.

> Yeah, welcome to the bollocks service that is Pug.

It's a shame that you won't buy another Peugeot, as I genuinely think
they're fantastic cars.

Case in point, I have a Peugeot 106 XN. Have had my local mechanic service
it since I've had it (all my family's cars go through him) and the cost of
service is normally well under ?100 (depending on what is done).

This was the worst service yet: ?155 including labour to replace some brake
pads and a part of my exhaust that was clearly bodged by another
(convenient) garage I visited.

My usual mechanic was once away, so I took the car to Peugeot and they come
back with a service cost of about ?160 (like you, just checks, not changes)
and a list of 'problems' that they strongly suggested I followed up 'whilst
they were in there' (i.e., had the bonnet open). Needless to say, I declined
their kind, kind offer (note sarcasm) and asked my mechanic to advise - he
(unsurprisingly) says they're trying to fleece me.

I've had my 106 for about 5 years now. It has been an absolutely STUNNING
car. It's fun to drive, it's cheap* and it is really reliable.

I'm disgusted that poor service reflects so badly on the Peugeot marque.
They really need to sort the problem of disillusioned motorists who have
visited their dealerships as I have seen many people vow never to buy
Peugeot again due to their sh.t aftersales.

(* if it isn't serviced at Peugeot)

MS
The Question Asker - 30 Nov 2003 22:20 GMT
Just a question if I took my car to another 3rd party dealer for a service
can they get rid of the icon that comes up saying next service due in xxxx
miles, its a 306TD
> > > Needless to say, I am taking the car elsewhere and
> > > will never buy another Peugeot.
[quoted text clipped - 30 lines]
>
> MS
Bob Minchin - 30 Nov 2003 22:31 GMT
> Just a question if I took my car to another 3rd party dealer for a service
> can they get rid of the icon that comes up saying next service due in xxxx
[quoted text clipped - 38 lines]
> >
> > MS

Almost certainly
ZS - 01 Dec 2003 19:37 GMT
> Just a question if I took my car to another 3rd party dealer for a service
> can they get rid of the icon that comes up saying next service due in xxxx
> miles, its a 306TD

Yes, the method is in the manual (or at least it was in the 106 manual).  It
involves holding the button and turning the ignition key a certain number of
times.  It's simple to do.

Andy
Neil Farnham-Smith - 01 Dec 2003 23:14 GMT
> Just a question if I took my car to another 3rd party dealer for a service
> can they get rid of the icon that comes up saying next service due in xxxx
> miles, its a 306TD

Push and hold the trip reset button whilst turning on the igniton,
keep holding it whilst it counts down, then its reset.

I've had various dealers forget to do this after a proper Peugeot
service, and it is a useful reminder.

Neil...
Dan405 - 30 Nov 2003 22:56 GMT
> I've had my 106 for about 5 years now. It has been an absolutely STUNNING
> car. It's fun to drive, it's cheap* and it is really reliable.
[quoted text clipped - 5 lines]
>
> (* if it isn't serviced at Peugeot)

Same here -  a 405 tho :)

Wonderful car, serviced by my local independant, Peugeot dealerships are 2nd
only to Alfa in SHITE ness.

Signature

Dan

steve - 01 Dec 2003 19:18 GMT
> > > Needless to say, I am taking the car elsewhere and
> > > will never buy another Peugeot.
[quoted text clipped - 11 lines]
> pads and a part of my exhaust that was clearly bodged by another
> (convenient) garage I visited.

?155 for a service, brake pads and a new section of exhaust sounds like a
fair price to me.....there are rip off garages and dodgy technicians about,
but at the end of the day we dont work for nothing.
do it yourself if you can do it any cheaper........you got something for
your money, brakes and exhaust and a service, the rip off merchants are
those who charge you for doing nothing but checks and paperwork.
Marcus Sheen [UK] - 02 Dec 2003 21:22 GMT
> > This was the worst service yet: ?155 including
> > labour to replace some brake pads and a part of my exhaust
> > that was clearly bodged by another
> > (convenient) garage I visited.

> ?155 for a service, brake pads and a new section of exhaust
> sounds like a fair price to me.....

Yeah, just to clarify (poorly worded as my post was), that me saying ?155
was the worst service really is complimenting the price - as you say, ?155
for my most expensive service yet is pretty neato.

> the rip off merchants are
> those who charge you for doing nothing but checks
> and paperwork.

Exactly, and they're Peugeot main dealers.

MS
 
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