That's my wife's name, don't know how that got there???

I want to state that I take no responsibility for anything which may happen
to you or your vehicle from the information I am giving you, proceed at your
own risk.

These instructions are for a 2001 Grand Am SE with the ignition on the dash
and only Cruise Control on the wheel.

Anyways, here goes...
1- remove three screws from the underside of the steering column cover, use
a 7mm nut driver, you can also use a TORX  driver but I don't know what
size.
2- take the upper half off by snapping the front edge up first and then
pulling slightly towards you, don't worry about the bottom half, the tilt
lever would have to be removed and that's a little tricky.
3- there is one screw in the top of the black plastic assembly that has the
switch/handle assemblies of both sides of the column, remove it.
4- disconnect the 3 plugs from the back of the assembly and the assembly
should now be able to be removed.
5- if you look carefully in the area of the assembly near the turn signal
handle you will see some gaps in the plastic with metal along the edges of
these gaps, now moving the turn signal handle and you can see the wiper move
across the gaps, along the path that the wiper moves you should see some
grease sitting in the gaps, THERE IS THE PROBLEM!!!! Remove the grease with
a tooth pick as best possible, really give it a good cleaning, DON'T USE ANY
SPRAY OR LIQUID CLEANERS, they could yield undesirable results. You can
clean the grease from all of the other gaps you see as well. The grease was
put there originally to lube the contacts and prevent oxidation of the
metal.
6- reassemble in the reverse order, EXCEPT, pay attention to a metal pin
sticking out of the upper center portion of that assembly on the edge facing
towards you, if you press on it it will move inwards and move back out when
you let it go, as you are putting the assembly back into place you will see
that it will bring up against a metal plate just behind the steering wheel,
push the pin in so that it goes behind the plate and the assembly will go
the rest of the way down, NEVER FORCE ANYTHING.
7- put the screw and plugs in and check everything out, if all is well then
put the cover on by hooking the back edge in first and snapping the front
edge together, reinstall the 3 screws.
8- YOU ARE DONE!!!!!!! Should take 1/2 to 1 hour. NO PARTS!!!!

Now you may wonder, HOW THE HELL DOES A BIT OF GREASE CAUSE THIS, well I
could get into the technicalities of this but it may bore you, suffice it to
say that electronics are a different animal that straight electricity. If
you want the technicalities then let me know and I will post it.

I only did this on the weekend and so far no problems, if the problem
reoccurs then the process will have to be repeated.

Please Post your results.

GOOD LUCK

Tech