Hi there,
(this is a bit long, but I really appreciate your comments!)

We have purchased a pop-up from a local dealer.  It is a 2003 Palomino that
was previously used as their rental model.  It is in excellent shape;
however on inspection day we arrived to take it home and unfortunately there
had been a mishap.

The guy was trying to open the camper for our inspection and he cranked and
cranked and it wouldn't go up.  He cranked it as hard as he could and doing
this, the  A-Frame was bent and the back section of the frame protruded up
(but not through) the floor.    The lift system was not harmed (aircraft
wire).  Unfortunatley he forgot to unhook a latch in the back corner.

They have agreed to completely repair anything that was affected by this
which includes replacing the floor and fixing the frame.  They have ordered
the parts and are doing the work themselves.  They are a large reputable
company from what I've heard.

My questions are:

- Do you think the camper's stability is in jeopardy?

- When putting it up and down, do you believe that we'll have trouble with
it being square?  (i.e. cover not coming down and fitting snuggly, etc).

- Do you think we should get money back from the purchase price?

- Will they make money off of this because its warranty work?

- What questions do you think I should ask when dealing with the vendor on
this?

Thanks very much!
Tracy