Saab Service Center in Hampton Roads area in Virginia

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Turbo 9-3 - 03 Aug 2004 02:52 GMT

Hey, I just want to say that after working 3 years at Bay Saab in Norfolk, I
will no longer get my car serviced there. After they ripped me off, I
decided that's enough. So if you live in the area and are tired of getting
ripped off, or you think you're getting ripped off.... I guarantee you are.

On my 1999 9-3 se, the dealer wanted to charge me over $800 for a 60,000
mile oil change and Barry's told me $400. So give Barry's Performance in
Norfolk a call for Saab and Volvo servicing. Yes, I am advertising for
Barry's because Bay Saab is overcharging people for services that often
were never performed. If you want to save some money, and meet a true
devoted Certified Saab Serivce center then it's time to change, Alex

Barry's - 757-623-6568

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Dave Hinz - 03 Aug 2004 03:20 GMT

> Hey, I just want to say that after working 3 years at Bay Saab in Norfolk, I
> will no longer get my car serviced there. After they ripped me off, I
> decided that's enough. So if you live in the area and are tired of getting
> ripped off, or you think you're getting ripped off.... I guarantee you are.

How so?

> On my 1999 9-3 se, the dealer wanted to charge me over $800 for a 60,000
> mile oil change and Barry's told me $400.

Um. The 60,000 interval service is a _major service_, not an "oil change".
Presenting it as such puts the honesty and motivation for your
loaded statements with emotionally charged language in question.

> So give Barry's Performance in
> Norfolk a call for Saab and Volvo servicing. Yes, I am advertising for
> Barry's because Bay Saab is overcharging people for services that often
> were never performed.

If you have been charged for work that was not performed, your state's
attourney general would be quite interested. What did they say when
you approached them with this incident you are alleging happend? You
_did_ do that, right?

> If you want to save some money, and meet a true
> devoted Certified Saab Serivce center then it's time to change, Alex

Couple of questions come to mind here, in no particular
order:

1. Does Barry's know you're doing this? Would they approve?
2. You are aware that the 60,000 mile major service is significantly
more involved than an "oil change", and that presenting it as such
is dishonest at best?
3. Does Barry's do the full 60,000 service, and document it in
such a way that you won't lose your warranty protection?
Are you sure?

By the way, I go to an independant for most of the work I have done,
when I don't do it myself. However, badmouthing a dealership while
presenting the matter in a less than complete way isn't going to
help Barry's business out at all.

Dave Hinz

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Turbo 9-3 - 03 Aug 2004 03:26 GMT

Yes, I'm aware that it is a major serive, and not to mention I did work at
the dealership. Do the lawyers always have to get involved?

> > Hey, I just want to say that after working 3 years at Bay Saab in Norfolk, I
> > will no longer get my car serviced there. After they ripped me off, I
[quoted text clipped - 40 lines]
>
> Dave Hinz

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Dave Hinz - 03 Aug 2004 04:35 GMT

> Yes, I'm aware that it is a major serive, and not to mention I did work at
> the dealership. Do the lawyers always have to get involved?

OK, so from here, it looks like "disgruntled former employee
badmouthing former place of employment". Any chance you, er,
work for Barry's? What's the _real_ story here?

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Turbo 9-3 - 03 Aug 2004 05:16 GMT

I refuse to pull down my pants to anymore pissing contests... and no I don't
work for them, and haven't for quite some time

> > Yes, I'm aware that it is a major serive, and not to mention I did work at
> > the dealership. Do the lawyers always have to get involved?
>
> OK, so from here, it looks like "disgruntled former employee
> badmouthing former place of employment". Any chance you, er,
> work for Barry's? What's the _real_ story here?

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