> Any time I have gone to have it done, when I have pointed out that the
> steering wheel isn't straight across before the work's begun, it comes out
> worse than it was.
You need to add the line "I'd like the steering wheel to be straight
when you're done".
It may be that the steering wheel is actually incorrectly aligned
relative to the rack position. If this is the case, then the wheel needs
to be pulled off and put back on in the correct position.
As I said, this is all fairly trivial - if the workshop can't do this
kind of work with their eyes shut, I wouldn't trust them to check tyre
pressures.

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Valjean - 24 Jan 2005 13:26 GMT
That line brings the same result.
It doesn't even matter if I tell them it's been straight before. This has
even been the case for several other vehicles I've owned.
>> Any time I have gone to have it done, when I have pointed out that the
>> steering wheel isn't straight across before the work's begun, it comes
[quoted text clipped - 10 lines]
> of work with their eyes shut, I wouldn't trust them to check tyre
> pressures.
Grunff - 24 Jan 2005 13:40 GMT
> That line brings the same result.
>
> It doesn't even matter if I tell them it's been straight before. This has
> even been the case for several other vehicles I've owned.
Go somewhere else.

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Johannes H Andersen - 24 Jan 2005 14:07 GMT
> > That line brings the same result.
> >
> > It doesn't even matter if I tell them it's been straight before. This has
> > even been the case for several other vehicles I've owned.
>
> Go somewhere else.
The saab dealer did it for me when I had new tyres. The car felt 100% nicer
to drive.
Valjean - 24 Jan 2005 14:23 GMT
Was yours a Saab-only dealership?
Mine deals also for Audi and Porsche...
>> > That line brings the same result.
>> >
[quoted text clipped - 7 lines]
> nicer
> to drive.
Johannes H Andersen - 24 Jan 2005 14:49 GMT
> Was yours a Saab-only dealership?
>
> Mine deals also for Audi and Porsche...
Saab-only: Haymills
Valjean - 24 Jan 2005 14:21 GMT
I asked above what chain to go to because I had tried that before.
>> That line brings the same result.
>>
>> It doesn't even matter if I tell them it's been straight before. This has
>> even been the case for several other vehicles I've owned.
>
> Go somewhere else.
Grunff - 24 Jan 2005 15:11 GMT
> I asked above what chain to go to because I had tried that before.
I can't help there - different country. But the fact remains that it is
a very simple procedure, which any half competent mechanic should be
able to carry out with ease.

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Dave Hinz - 24 Jan 2005 15:12 GMT
>> That line brings the same result.
>>
>> It doesn't even matter if I tell them it's been straight before. This has
>> even been the case for several other vehicles I've owned.
>
> Go somewhere else.
Seconded. That's not an unreasonable thing to expect them to get right.
They're just adjusting toe-in on one side, and not caring where the
wheel ends up, it sounds like. Keeping the wheel straight involves either
adjusting both sides (best way), or removing and repositioning the wheel
(more risky; lots of wiring in that area these days). Not giving you
an aligned car with a straight steering wheel is just sloppy and indicates
they don't care about your business.
Valjean - 24 Jan 2005 16:22 GMT
Seemingly, you can't just *tell* these guys what you expect (when it's so
specific, anyhow), is the point I have.
Shed light on that one, if you would...
>>> That line brings the same result.
>>>
[quoted text clipped - 11 lines]
> an aligned car with a straight steering wheel is just sloppy and indicates
> they don't care about your business.
Dave Hinz - 24 Jan 2005 18:35 GMT
> Seemingly, you can't just *tell* these guys what you expect (when it's so
> specific, anyhow), is the point I have.
>
> Shed light on that one, if you would...
We're back to "go somewhere else" then, it seems. If they won't do for
you, at your specific request, a reasonable and usual task in an
alignment, then they don't value your business.
The Malt Hound - 24 Jan 2005 15:17 GMT
>> Any time I have gone to have it done, when I have pointed out that the
>> steering wheel isn't straight across before the work's begun, it comes
[quoted text clipped - 10 lines]
> of work with their eyes shut, I wouldn't trust them to check tyre
> pressures.
To add on here... The adjustment that effects whether the steering wheel is
straight or not is the toe-in. You can tweek this yourself if you have a
few tools, some fishing line and some degree of patience.
-Fred W
Valjean - 24 Jan 2005 16:18 GMT
I used to do it, too, with a Fiat, not the Saab I own now. J.C. Whitney
sells a couple of tools that do it.
By focussing on front end, I was always afraid I wouldn't get the back
wheels totally lined up with the front ones, though. I never knew whether I
did or not.
>>> Any time I have gone to have it done, when I have pointed out that the
>>> steering wheel isn't straight across before the work's begun, it comes
[quoted text clipped - 16 lines]
>
> -Fred W
Grunff - 24 Jan 2005 16:27 GMT
> I used to do it, too, with a Fiat, not the Saab I own now. J.C. Whitney
> sells a couple of tools that do it.
>
> By focussing on front end, I was always afraid I wouldn't get the back
> wheels totally lined up with the front ones, though. I never knew whether I
> did or not.
There is no alignment possible on the back end of 900s, 9^3s, 9000s or
9^5s. All you need to do is get the front toe-in correct, and get the
wheel toe-in equal on both sides when the steering wheel is straight.
If the back wheels are out of alignments, it means one or more
components are damaged.

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