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Car Forum / Saturn Cars / July 2005Phone Surveys
Don't they just BUG you?.Saturns good for that,at 8pm,ring,would you rate the time it took to repair your saturn as excellent,good,fair,or poor?.Of course they WILL send you a follow up survey by mail to further agitation. > Don't they just BUG you?.Saturns good for that,at 8pm,ring,would you > rate the time it took to repair your saturn as excellent,good,fair,or > poor?.Of course they WILL send you a follow up survey by mail to > further agitation. Bummer! It must be a dealer-specific thing: I only receive e-mails asking me to complete an online survey (which I actually enjoy doing). Have you told the service manager that you would prefer to not get the phone calls or that you'd prefer they'd call at a different time? I've filled out snail mail Saturn surveys with specific complaints about service and never received a response > Don't they just BUG you?.Saturns good for that,at 8pm,ring,would you > rate the time it took to repair your saturn as excellent,good,fair,or > poor?.Of course they WILL send you a follow up survey by mail to > further agitation. >> Don't they just BUG you?.Saturns good for that,at 8pm,ring,would you >> rate the time it took to repair your saturn as excellent,good,fair,or >> poor?.Of course they WILL send you a follow up survey by mail to >> further agitation. > I've filled out snail mail Saturn surveys with specific complaints about > service and never received a response Hi, riz, Did you also address those complaints to the service dept manager? He or she would be the person most likely to both care and also be in a position to do something about your complaints. If no satisfaction there, the next stop is the dealership general manager. > Don't they just BUG you?.Saturns good for that,at 8pm,ring,would you > rate the time it took to repair your saturn as excellent,good,fair,or > poor?.Of course they WILL send you a follow up survey by mail to > further agitation. Caller ID and an answering machine are your friends. |
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