Kind of a long story..
I listed some Mopar trim and listied it incorrectly...wrong
applications...  Didn't get any bids until the auction was almost
over, and one of the bidders asked me to measure the pieces.  Upon
measuring, found out they would not fit what I advertised them for.  I
have never cancelled and auction before, so first tried by myself and
since it was late and there were bids, ebay wouldn't let me.  Called
their "help' line...what a mistake!  Foreign woman who could hardly
speak english and reading from a "script".  She couldn't even get it
through her numbskull that she was not helping at all, she kept saying
that she had answered my questions.  FInally she told me to email the
bidders, but that I could NOT cancel the auction.  I emailed the
bidders and they were cool, but then a snipe bid came in and bought
the part.  I think that I could have cancelled the bids and THEN ended
the auction, but she didn't tell me that and it was too late.  The
MORON winner of the parts hit the paypal pay without even reading the
shipping info; the parts are long and would be oversize for USPS and I
had a written disclaimer in the auction saying to disregard ebay's
shipping calcualtor and I would figure shipping the best way after the
auction ended.  I offered free delivery to the Moultrie Ga. swap meet
in Feb.  Well, I email the clown who won and no response.  Three
emails, no resonse.  Finally just plain said phoey and refunded his
paypal.  THAT got his brain dead attention and he emailed a poor
question about the trim.  After my resonse he gave me a neutral
feedback but it was way negative... He also sent a couple emails
saying he had not gotten his refund.  Spent an hour on the phone to
Paypal and they said QUOTE...the guy must be drunk or trying to cheat
you as he has gotten his refund.... He kept insisting he had not been
refunded his $$.  My 'ol lady saw where paypal showed that they kept a
small fee (two bucks) which they were NOT supposed to do so she gave
him an additional two something.  Paypal they said that he was over
refunded but he kept insisting he was not refunded his $$.  He accused
me of not selling the stuff because the price was too low.  It is now
relisted CORRECTLY and there for the idiot to see..but he can't bid on
it..<G>
Studebaker George

Paul Johnson wrote:

Oddly enough I've had two bad ebay buys recently whereas up until
recently I'd been buying for years and only got ripped off once before.
    One seller did refund my money (was a fairly expensive vacuum
cleaner that tried to electrocute me when I used the power head) the
other has stopped responding to my emails (that wasn't a big ticket
item, but impossible to find - replacement remote for my old Sony big
screen, the menu scroll buttons don't work.  Honestly I'd keep it anyway
as I may be able to fix it if I ever figure out how to get the darn
thing apart, and it's the only one I've seen for sale, ever.)

nate