Legit, but apparently swamped. A month or two ago I ordered some cabin air
filters and blank keys from their web site, and got a confirming email with
the right products but about twice the quantities! I figured it was too late
to intercept the order and that I'd eventually use $100 worth of cabin air
filters (if I lived that long!) but the order arrived with the quantities I
ordered and I was billed the correct amount.

Coastal has a long-standing reputation for good business, but I think the
spectacular success of the Prius has severely tested their ability to get
products out the door.

Mike