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Car Forum / Toyota / Prius / June 2006

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About the steering recall

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B. Peg - 17 Jun 2006 16:58 GMT
Got my notice about the Prius steering shaft defect and recall.   >:o(

Says the dealer will "Inspect and replace if necessary."

So my take is they will look to see if it is broken, and if not, they won't
mess with it.  However, they will bill Toyota for the 1 hour anyhoo.

Since the steering wheel hasn't fallen off yet, maybe it's a "why bother if
they aren't going to do anything now anyway" inspection?  Just wait until an
oil change and let them do an "inspection" then?

B~
Bill - 17 Jun 2006 17:07 GMT
> Got my notice about the Prius steering shaft defect and recall.   >:o(
>
[quoted text clipped - 8 lines]
>
> B~

I was going to bring the steering wheel in but I guess they want the whole
car, huh?  Several of my friends have asked me if my Prius was recalled, as
if recalls were unique to the Prius.  I just sigh and remind them it could
be worse if I owned a GM Yukon.  Like you, I'm waiting for the next oil
change.  I did that with the first recall too, and wouldn't you know.... my
dash lit up like a Christmas tree the week before it was time to change.
Mike Rosenberg - 17 Jun 2006 17:11 GMT
> Got my notice about the Prius steering shaft defect and recall.   >:o(
>
> Says the dealer will "Inspect and replace if necessary."
>
> So my take is they will look to see if it is broken, and if not, they
> won't mess with it.  However, they will bill Toyota for the 1 hour anyhoo.

Under "What will Toyota do?", my notice says:

"Any Toyota dealer will replace the Steering Intermediate Shaft at NO
CHARGE to you.

"In addition, the dealer will inspect the sliding yoke and the
intermediate extension shaft and replace them as necessary..."

So my take is that the recall is on the one specific part, the Steering
Intermediate Shaft, and everyone will get that replaced.  Then, in
addition, they'll replace the other two parts if necessary.

> Since the steering wheel hasn't fallen off yet, maybe it's a "why bother
> if they aren't going to do anything now anyway" inspection?  Just wait
> until an oil change and let them do an "inspection" then?

No, there's definitely something they'll do now, but for me it's moot
since I'm up for my 45K service real soon anyway, so I'll take care of
it then.

Signature

Mike Rosenberg
<http://www.macconsult.com> Macintosh consulting services for NE Florida
<http://www.cafepress.com/macconsult,macconsult4> Mac-themed T-shirts
<http://bogart-tribute.net> Tribute to Humphrey Bogart

B. Peg - 17 Jun 2006 18:34 GMT
> Under "What will Toyota do?", my notice says:
>
[quoted text clipped - 3 lines]
> "In addition, the dealer will inspect the sliding yoke and the
> intermediate extension shaft and replace them as necessary..."

That's my read as well.  However, the "Inspect" and "As necessary" are the
parts that leads me to "Maybe they will.  Maybe they won't."

I can see the dealer doing nothing but an "Inspection" and  saying "Looks
good enough to us" and billing Toyota accordingly.  Not that any dealer
would be so brazen as to do that. <right!>

It says nothing about "The dealer *WILL REPLACE*  the part." (regardless if
Toyota has "At no charge to you" in it).

Maybe an oil change inspection will suffice.

Side note:  Friends at work who carpool to lunch with in my Prius have said:
"You got insurance in case that there steering wheel falls off and kills us
all?"    Like it's really funny!    >:o(

B~
Mike Rosenberg - 17 Jun 2006 19:23 GMT
> > Under "What will Toyota do?", my notice says:
> >
[quoted text clipped - 6 lines]
> That's my read as well.  However, the "Inspect" and "As necessary" are the
> parts that leads me to "Maybe they will.  Maybe they won't."

The "maybe they will, maybe they won't" deal definitely applies, but
only to the  sliding yoke and the intermediate extension shaft.  The
dealer WILL replace the Steering Intermediate Shaft, as stated in the
first phrase.  There's no mention of inspection or "as necessary" in
that phrase.

> It says nothing about "The dealer *WILL REPLACE*  the part." (regardless
> if Toyota has "At no charge to you" in it).

Oh, but it certainly does:

"Any Toyota dealer will replace the Steering Intermediate Shaft at NO
CHARGE to you."

The words "will replace" are right there.

Signature

Mike Rosenberg
<http://www.macconsult.com> Macintosh consulting services for NE Florida
<http://www.cafepress.com/macconsult,macconsult4> Mac-themed T-shirts
<http://bogart-tribute.net> Tribute to Humphrey Bogart

B. Peg - 18 Jun 2006 00:34 GMT
>> > "In addition, the dealer will inspect the sliding yoke and the
>> > intermediate extension shaft and replace them as necessary..."
[quoted text clipped - 18 lines]
>
> The words "will replace" are right there.

So there's two parts?  One "may get replaced" and the other "will get
replaced?"

Gotta go back and read the fine print....  I thought there was only one
thing that cracked?

...back again.

Yep.  You're right.  There are  "two"  parts in the recall.

The  *Steering Intermediate Shaft*  is a "will replace" part.

The  *Sliding Yoke*  is an "inspect and maybe replace" part.

Thanks for the update.

B~
Mike Rosenberg - 18 Jun 2006 15:19 GMT
> Yep.  You're right.  There are  "two"  parts in the recall.

Three.

> The  *Steering Intermediate Shaft*  is a "will replace" part.

Yes.

> The  *Sliding Yoke*  is an "inspect and maybe replace" part.

Yes, along with the *intermediate extension shaft*, so it sounds like
the one part is faulty, and when it breaks, it can sometimes take the
other two along with it.

Signature

Mike Rosenberg
<http://macconsult.com> Macintosh consulting services for NE Florida
<http://macconsult.com/cafepress/> Mac-themed shirts & gifts
<http://bogart-tribute.net> Tribute to Humphrey Bogart

Jerry Keller - 19 Jun 2006 14:53 GMT
Jerry Keller writes:

 I had this recall done two days ago and the dealer replaced the
steering intermediate shaft. This was done even though there was no
sign of damage to this or any other steering component. Toyota has
issued a kit of parts to the dealer for this repair. They do replace
this component regardles of its condition.
Jerry

>> Yep.  You're right.  There are  "two"  parts in the recall.
>
[quoted text clipped - 9 lines]
> the one part is faulty, and when it breaks, it can sometimes take the
> other two along with it.
B. Peg - 20 Jun 2006 02:29 GMT
> Jerry Keller writes:
>  I had this recall done two days ago and the dealer replaced the steering
> intermediate shaft. This was done even though there was no sign of damage
> to this or any other steering component. Toyota has issued a kit of parts
> to the dealer for this repair. They do replace this component regardles of
> its condition.

Jerry,
How long did you need to leave your car at the dealer for it to be done?
I've heard it takes about an hour, but my last oil change took over 4 hours
(they decided to balance the wheels as well which made the bill $90 or so
for the 10K service).

Fwiw, I know they balanced the tires as it rode smoother than ever and I
recently discovered the little silver trim-covers were bent in various
places from the wheel weight tab over the edge of the rim (cannot get them
flat or flush with rim with the weight's tab).  I don't think there were any
weights on the original wheels as the trim-covers were flush with the wheel
before they did it.  Seems there are some heavy weights on my rims now.  At
least it doesn't seem to bounce around and off the I-5 autobahn in
California when speeds exceed 100 mph. <wink>

B~
kari - 23 Jun 2006 03:48 GMT
I just had mine done this week when I took the car in for a malfunctioning
multi-purpose display. As near as I can tell, it took a couple of hours (my
dealer is within walking distance of my office so I just left it while I
went to work). The multi-function display problem turned out to be an eye
opener however. They want $4,600 for the part and $200 for labor to replace
it (covered under 36,000 mile / 3 year warranty but I have 42,000+ miles on
the car). I did some research and found out that there is a service bulletin
out on the problem so I called the Toyota 800 number and asked what hey
could do for me. The folks there were very helpful and Toyota is going to
provide the part gratis, while I pay for the labor. Incidently, without the
display, the navigation system is inoperative, the climate control system
controls can't be accessed, bluetooth doesn't work (but the phone connects
and won't let go), and the sound system cuts in and out.

Kari

>> Jerry Keller writes:
>>  I had this recall done two days ago and the dealer replaced the steering
[quoted text clipped - 19 lines]
>
> B~
EZ NZGAS - 24 Jun 2006 02:10 GMT
I read all of these messages with interest, but I'm still wondering:
does this recall apply to all years, or is it more specific?  We have
an early '06, but we have yet to receive a recall notice.
Michelle Steiner - 24 Jun 2006 03:44 GMT
> I read all of these messages with interest, but I'm still wondering:
> does this recall apply to all years, or is it more specific?  We have
> an early '06, but we have yet to receive a recall notice.

It applies to all 04s and 05s, and to some early 06s.

Signature

Stop Mad Cowboy Disease:  Impeach the son of a Bush.

Jean B. - 24 Jun 2006 15:58 GMT
>>I read all of these messages with interest, but I'm still wondering:
>>does this recall apply to all years, or is it more specific?  We have
>>an early '06, but we have yet to receive a recall notice.
>
> It applies to all 04s and 05s, and to some early 06s.

I haven't gotten my notice yet, even though mine is an '05.
Of course, it could have gone to the neighbors, who would
never see that it got to the addressee.  :-(  BUT I am
probably going to schedule my 15K maintenance for the end of
next week (ideally it would by July 3rd, but I question the
wisdom of that), so I will see if I can get that work done then.

Signature

Jean B.

Jerry Keller - 29 Jun 2006 02:33 GMT
>> Jerry Keller writes:
>> I had this recall done two days ago and the dealer replaced the
[quoted text clipped - 20 lines]
>
> B~
Jerry Keller writes:

 
The actual work took one hour. I added an oil change. so I was at the
dealer about two hours.
 
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