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Car Forum / Toyota / Prius / April 2008

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Better Post-Maintenance Performance

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Jean B. - 07 Jul 2006 22:41 GMT
Spurred on by my miserable MPGs every time my car has gone in
for scheduled maintenance, and its failure to even recover
from that the last time, I decided to tape a note to my
steering wheel re the amount of oil, tire pressure, etc.  I
got some snide comments from the mechanic, BUT my car is
actually getting good mileage again--56+ MPGs.  I may edit my
note a bit before my next visit, but I will keep right on
doing that....
Signature

Jean B.

Bill - 07 Jul 2006 23:39 GMT
> Spurred on by my miserable MPGs every time my car has gone in for
> scheduled maintenance, and its failure to even recover from that the last
> time, I decided to tape a note to my steering wheel re the amount of oil,
> tire pressure, etc.  I got some snide comments from the mechanic, BUT my
> car is actually getting good mileage again--56+ MPGs.  I may edit my note
> a bit before my next visit, but I will keep right on doing that....

Why didn't I think of that?  Thanks, Jean.  I'm going to do the same thing.
Mine will simply say "If the oil is over the full mark and the tires aren't
rotated and at 42F/40R , you aren't finished."
OscartheGrouch - 08 Jul 2006 03:45 GMT
How about this: "If the oil is over the full mark and the tires aren't
rotated and at 42F/40R , you ARE finished." Might be a bit harsh....
Michael Pardee - 08 Jul 2006 04:33 GMT
> How about this: "If the oil is over the full mark and the tires aren't
> rotated and at 42F/40R , you ARE finished." Might be a bit harsh....

I was a service manager in an avionics shop for a few years. I was sometimes
mildly annoyed when customers were finicky about things that made no sense
to me, but I preferred accomodating their requests rather than leaving them
dissatisfied.

Mike
mark digital© - 08 Jul 2006 10:13 GMT
>> How about this: "If the oil is over the full mark and the tires aren't
>> rotated and at 42F/40R , you ARE finished." Might be a bit harsh....
[quoted text clipped - 5 lines]
>
> Mike

Yes it would be annoying to be reminded about an overfill seeing that it
could very well cause the engine to refuse to start. I know first hand it
doesn't take much to screw things up.
Bill - 08 Jul 2006 16:33 GMT
> Yes it would be annoying to be reminded about an overfill seeing that it
> could very well cause the engine to refuse to start. I know first hand it
> doesn't take much to screw things up.
My dealer overfilled mine doing the very first oil change.  It was about
3/8" above the full line.  Started fine when they drove it back into the
shop to drain out the excess.  Fellow was pissed that I made him do it.
Along the way he asked, sarcastically, how much oil I want in the thing.  I
told him to drain it to the full mark.
Jean B. - 09 Jul 2006 15:59 GMT
>>How about this: "If the oil is over the full mark and the tires aren't
>>rotated and at 42F/40R , you ARE finished." Might be a bit harsh....
[quoted text clipped - 5 lines]
>
> Mike

That can be smart.  Yes, I think I annoyed the machanic (and I
would like not to do that).  OTOH, don't you think that we,
who are looking oh-so-carefully at the MPGs and ponddering the
whys and wherefores might be interested in practices that
don't cause them to plummet?

Signature

Jean B.

Jean B. - 09 Jul 2006 16:01 GMT
>>How about this: "If the oil is over the full mark and the tires aren't
>>rotated and at 42F/40R , you ARE finished." Might be a bit harsh....
[quoted text clipped - 5 lines]
>
> Mike

Oh!  PS.  Irony of ironies, it was a post from YOU that I
based my note on!  Thank you, BTW.

Signature

Jean B.

Jean B. - 09 Jul 2006 15:57 GMT
>>Spurred on by my miserable MPGs every time my car has gone in for
>>scheduled maintenance, and its failure to even recover from that the last
[quoted text clipped - 6 lines]
> Mine will simply say "If the oil is over the full mark and the tires aren't
> rotated and at 42F/40R , you aren't finished."

Oh!  I LIKE that!  I am thinking of rewriting my note, so it
won't be offensive--but I am really happy right now.  I am
getting my best mileage yet.  I was so afraid that I would be
getting even worse mileage than I've had since my last appt.
That would have been the pits.  (I was barely hitting 50 mpg,
and before I took it in, I was getting around 55 mpg.)

Signature

Jean B.

Michael Pardee - 09 Jul 2006 16:56 GMT
I don't know why it took so long for me to remember, but a friend told me
just recently she gets exceptional service by leaving a box of donuts when
she drops off the car. A pretty slick way of being sure she is remembered as
a person!

Mike
mark digital© - 08 Jul 2006 10:32 GMT
> Spurred on by my miserable MPGs every time my car has gone in for
> scheduled maintenance, and its failure to even recover from that the last
> time, I decided to tape a note to my steering wheel re the amount of oil,
> tire pressure, etc.  I got some snide comments from the mechanic, BUT my
> car is actually getting good mileage again--56+ MPGs.  I may edit my note
> a bit before my next visit, but I will keep right on doing that....

I think his attitude is understandable. The service manager is the liaison
between you and the mechanic.  Put your requests on the proper form.
Bill - 08 Jul 2006 16:36 GMT
>> Spurred on by my miserable MPGs every time my car has gone in for
>> scheduled maintenance, and its failure to even recover from that the last
[quoted text clipped - 5 lines]
> I think his attitude is understandable. The service manager is the liaison
> between you and the mechanic.  Put your requests on the proper form.
The proper form?  On my last rotation I asked for 42 psi front, 40 psi rear.
The service manager wrote that on the service order.  When I picked up my
car, front and rear were in the mid 30's.
mark digital© - 08 Jul 2006 19:34 GMT
>>> Spurred on by my miserable MPGs every time my car has gone in for
>>> scheduled maintenance, and its failure to even recover from that the
[quoted text clipped - 10 lines]
> rear. The service manager wrote that on the service order.  When I picked
> up my car, front and rear were in the mid 30's.

I can only imagine how alarming it must have been to be 65 years old and not
taken seriously enough to follow thru on your request. But it happens and as
I said before, the service manager is the one to speak with. Don't worry,
you won't be a challenge to them. They see all kinds walk through the door.
Jean B. - 09 Jul 2006 16:06 GMT
>>>Spurred on by my miserable MPGs every time my car has gone in for
>>>scheduled maintenance, and its failure to even recover from that the last
[quoted text clipped - 9 lines]
> The service manager wrote that on the service order.  When I picked up my
> car, front and rear were in the mid 30's.

Ack!  That's the problem, isn't it?  And you'd think/hope that
the fill mark on the oil would mean something.  It looks
really bad to point out what should be obvious--and yes, even
offensive, but what can one do when this is ignored?

Back to the tires, I wondered whether they would be filled as
per Toyota's instructions, no matter what I asked and was
pleased to find that was not the case.

Signature

Jean B.

Michelle Steiner - 09 Jul 2006 16:10 GMT
> > The proper form?  On my last rotation I asked for 42 psi front, 40
> > psi rear. The service manager wrote that on the service order.  
[quoted text clipped - 8 lines]
> Toyota's instructions, no matter what I asked and was pleased to find
> that was not the case.

I had 30K done about a week ago.  I have long given up on asking them to
fill the tires to anything other than Toyota specs.  After this last
fill up, I'm giving up on asking them to do anything about tire
pressure.  I told them that the previous time they didn't fill the tires
to spec.  The service manager assured me that everything would be to
Toyota's specifications (including the oil, which I had also mentioned).  
When I checked the tire pressure in my garage the next morning, the
tires were all between 30 and 35, with no two at the same pressure.

Signature

Stop Mad Cowboy Disease:  Impeach the son of a Bush.

Bill - 10 Jul 2006 01:45 GMT
> The service manager assured me that everything would be to
> Toyota's specifications (including the oil, which I had also mentioned).
> When I checked the tire pressure in my garage the next morning, the
> tires were all between 30 and 35, with no two at the same pressure.

From what I've observed, the service manager is hired for his soft voice and
thick skin.  His job is to stand between you and two other people: the guy
who sold you the car and made lots of promises in the process, and the guy
who is actually doing (or not doing) the work.  Beyond that he's a paper
pusher.  When you are charged for something that hasn't been done, like
rotating the tires for example, he's the fellow who chews the a.s off some
mechanic in your presence, then laughs about it with him over a beer after
work.  My advice?  Set traps for them like putting a small mark on your
front tires so you can easily tell if they were rotated.
mark digital© - 10 Jul 2006 10:22 GMT
> From what I've observed, the service manager is hired for his soft voice
> and thick skin.  His job is to stand between you and two other people: the
[quoted text clipped - 5 lines]
> after work.  My advice?  Set traps for them like putting a small mark on
> your front tires so you can easily tell if they were rotated.

I think it's time to up your dose a bit, Bill.
Bill - 10 Jul 2006 17:26 GMT
>> From what I've observed, the service manager is hired for his soft voice
>> and thick skin.  His job is to stand between you and two other people:
[quoted text clipped - 8 lines]
>>
> I think it's time to up your dose a bit, Bill.
Think so, huh?  Read about the Jiffy Lube scam here:

http://tinyurl.com/qov9v

It's reminiscent of the Sears scam some years back:

http://tinyurl.com/lszca

I remember taking my old VW to the VW dealership for a flat-rate tune-up
that included plugs, points and valve adjustment.  The invoice had
checkmarks alongside each of those items.  There wasn't a fingerprint on
either the distributor or the valve covers so I had them pull a plug.  They
hadn't been changed either.  The service manager scolded the mechanic and
forced him to perform the service with me standing there.  Ya, sure, you
betcha.  Use the proper form.  The service manager will take care of
everything, including making excuses and chewing a.s.

I remember the Buick dealer's service manager telling me I needed a brake
job only two weeks after getting a brake job at a muffler shop.  Thinking
the muffler shop might have ripped me off I had them pull a wheel and show
me how bad they were.  Upon seeing the new brakes, he explained that they
had confused my paperwork with a different vehicle.  Ya, sure, you betcha.

What dose do you recommend?
Michelle Steiner - 10 Jul 2006 19:57 GMT
> I remember taking my old VW to the VW dealership for a flat-rate
> tune-up that included plugs, points and valve adjustment.  The
[quoted text clipped - 12 lines]
> explained that they had confused my paperwork with a different
> vehicle.  Ya, sure, you betcha.

I had an opposite problem about twenty years ago.  Mechanics at two
different shops told me that my alternator was good and that I needed a
new battery.  Three different stores that sold batteries told me that
the battery was good, and that I needed a new alternator.

Signature

Stop Mad Cowboy Disease:  Impeach the son of a Bush.

Mike Rosenberg - 10 Jul 2006 20:16 GMT
> I had an opposite problem about twenty years ago.  Mechanics at two
> different shops told me that my alternator was good and that I needed a
> new battery.  Three different stores that sold batteries told me that
> the battery was good, and that I needed a new alternator.

Geez, Michelle, don't leave us hanging!  How did this story end?

Signature

Mike Rosenberg
<http://macconsult.com/cafepress/> Net Junkie and Mac-themed shirts etc.
<http://bogart-tribute.net> Tribute to Humphrey Bogart
<http://cafepress.com/comedancing> Ballroom dance-themed shirts & gifts

Michelle Steiner - 10 Jul 2006 20:31 GMT
> > I had an opposite problem about twenty years ago.  Mechanics at two
> > different shops told me that my alternator was good and that I
[quoted text clipped - 3 lines]
>
> Geez, Michelle, don't leave us hanging!  How did this story end?

The car continued to not start when the engine was hot.  The problem was
never properly diagnosed nor was it ever fixed.

We wound up selling it to a friend for $300 (it had about 150,000 miles
on it, and we had had it for about fourteen years), and he sold it to a
friend of his because he's allergic to cats.  Don't know what happened
to it after that.

It was a 1975 or 76 Mazda GLC, by the way.

Signature

Stop Mad Cowboy Disease:  Impeach the son of a Bush.

mark digital© - 10 Jul 2006 20:45 GMT
>>> From what I've observed, the service manager is hired for his soft voice
>>> and thick skin.  His job is to stand between you and two other people:
[quoted text clipped - 32 lines]
>
> What dose do you recommend?

Ask for the old parts you stupid dumbfuck.
Bill - 10 Jul 2006 21:54 GMT
>>>> From what I've observed, the service manager is hired for his soft
>>>> voice and thick skin.  His job is to stand between you and two other
[quoted text clipped - 35 lines]
>
> Ask for the old parts you stupid dumbfuck.

You can always tell when someone is losing a debate.  They inevitably revert
to the slurs of their adolescence.  Whose old parts do you think I'd get,
mine or someone else's?  I'll bet if they had asked Jiffy Lube to produce
the gas filter they didn't change they would have produced one in a
heartbeat.  Be nice now.  I'll give you a second chance to win this one.
diesel@dykes.car - 22 Apr 2008 16:55 GMT
Top 10 Top Lesbian Cars 2006

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then you want a car that not only gets you where you're going, but does
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The first Toyota Prius was a novelty but the 2nd Generation delivers a
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smoother, reasonably powerful and, of course, amazingly economical. The
only problem lies in getting one, as demand for the spacious futureship
outstrips supply. Base price $20,875. Warranty: 3yr/36,000 mi total car,
5 yr/60,000 mi powertrain. EPA fuel mileage: 60 city/51 highway.
First Glance
As the parking attendant guided our Prius into the last available slot
aboard the 5 PM ferry to Vancouver Island he shouted "hey, it's one of
those nuclear-powered cars!" It had been a close call as the ship was
full and there was some doubt as to whether another vehicle could fit.
Thankfully, trim lines and sensible exterior dimensions allowed the
Prius to be shoehorned in place, otherwise it would have meant two more
hours in the penalty box, waiting for the 7:00 PM sailing. I'd already
been there more than an hour and the journey adds another hour-and-
thirty-five minutes, so if the ferry guy assumed my car was powered by
nuclear energy, I wasn't going to spoil the illusion. In fact, driving a
Toyota Prius really is like driving a car of the future, even to the
point of altering long-time driving habits. Of course the hybrid
drivetrain with its advanced technology and fuel-saving performance is
what makes the Prius unique but even if the car had been powered by a
conventional drivetrain I'd still be impressed. Toyota has, literally,
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us who care about the environment vs. merely paying lip-service.
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2005 Toyota Prius Interior
© Philip PowellEntering the Prius requires a remote locking device but
once the doors are open, you can put it in your pocket because starting
this car is unlike anything you've ever done: Foot on the brake, press
the power button, watch for the "ready" indicator to light up and you're
ready to go. You can then, if you wish, check the center-mounted
display, which shows the flow of energy between gas engine, electric
motor, and batteries. Sprouting from the dash is the gear lever, about
the length of your thumb. The only "gears" you'll select, however, are
forward and reverse, for the Prius utilises a CVT (continuously-
variable) transmission, a system that automatically matches engine power
to the circumference of a sliding metal belt. Because the Prius is so
quiet, you won't even notice what's happening except when engine revs
are required for passing acceleration. It's a perfect match for a hybrid
power source, making the switch between gas, electricity, and gear-
ratios seamless. Almost as impressive as the technology, by the way, is
the exceptionally spacious interior which, when the rear seats are
folded, provides a lengthy, absolutely flat, load space that would do
credit to a minivan.
On the Road
The first thing you'll notice is utter quiet, though our reverie was
spoilt by snow tires fitted for the benefit of journalists who motor to
the nearby Whistler ski area. That aside, the Prius is a relaxing drive.
You ride high, enjoy excellent visibility, manoeuver confidently with a
small, oval-shaped steering wheel that sits almost in your lap. Far more
enjoyable than being submerged in those slab-sided tanks with gun-slit
windows masquerading as cars these days. Since there are no gears, tap
the tiny lever to the left and down to go forward; left and up for
reverse. Reversing causes a beeper to sound inside the vehicle,
assumedly as a caution for motorists who accidentally flick the gear
lever the wrong way. Acceleration from rest is only average but 40-70
mph performance, more important than stoplight drags, takes a mere 8.93
seconds. Flooring the throttle adds a burst of sound from the 1.5 liter
DOHC four as it and the belt-drive adjust to your demands; the good news
is that you can pass with confidence. The Prius is no sports sedan
though steering response is good and it tracks well through turns.
Mileage is better in the city when battery power dominates, whereas the
gas engine is usually needed for highway driving.
Journey's End

2005 Prius Aerodynamics Revealed
Prius' non-traditional shape is aerodynamic, adding to fuel economy and
performance while providing more interior room. Obviously such radical
styling attracts attention but the innovative packaging is vastly
superior to that of a conventional sedan which makes the Prius, in my
view, quite beautiful. Others may disagree. The interior is equally
different, particularly in its use of materials; dash, console, and
upholstery all have a luxurious look that owes something, believe it or
not, to those Bakelight-bodied radios of the 1940's. (What goes around
comes around and its name is Philco; nice to know the future has a
past.) That center-mounted screen offers, among other attractions, a GPS
map, and although the steering wheel cleverly includes buttons for
sound, air controls and screen-displayed information, I'm of the opinion
that one can sometimes have too much of a good thing, for such things
are distracting. Said comment does not apply to the wide rear doors and
spacious rear seating area nor to the "double-bubble" roof, a clever
take on Italian sports car designs from the 50's. Buy this car to save
fuel or to experience the automobile as it should be: I have seen the
future and I'm driving it now.

http://cars.about.com/od/toyota/fr/05_toyo_prius.htm
Tomes - 23 Apr 2008 02:32 GMT
<snip>

This looks like it was written years ago.....
Tomes
MrTom - 23 Apr 2008 03:24 GMT
> Top 10 Top Lesbian Cars 2006
>
[quoted text clipped - 76 lines]
> variable) transmission, a system that automatically matches engine power
> to the circumference of a sliding metal belt.

No sliding belt for the Prius.  The author quoted might have confused
the Prius CVT (or ECVT as Toyota calls it) with a Honda CVT version.
For more on the Prius CVT see
http://www.cleangreencar.co.nz/page/prius-transmission.
                                Tom

> Because the Prius is so
> quiet, you won't even notice what's happening except when engine revs
[quoted text clipped - 46 lines]
>
> http://cars.about.com/od/toyota/fr/05_toyo_prius.htm
Jean B. - 09 Jul 2006 16:03 GMT
mark_digital© wrote:

>> Spurred on by my miserable MPGs every time my car has gone in for
>> scheduled maintenance, and its failure to even recover from that the
[quoted text clipped - 7 lines]
> liaison between you and the mechanic.  Put your requests on the proper
> form.

Which would be what?  (I am being serious, not snide.)  It
would be nice if such preferences could be part of one's
service record and print out as part of every service request.
 (You can see I have no understanding of how such things work.)

Signature

Jean B.

mark digital© - 09 Jul 2006 21:12 GMT
>> I think his attitude is understandable. The service manager is the
>> liaison between you and the mechanic.  Put your requests on the proper
[quoted text clipped - 4 lines]
> part of every service request. (You can see I have no understanding of how
> such things work.)

I don't know if you just show up or make arrangements for service. But in
any case, it's the paper stating the service you asked for, and quite
possibly a disclaimer stating customer requests tire pressure be such and
such. Then you sign it and then the work gets done. Its the same thing if
you were to ask for new brake pads without the rotors turned. They'll try to
sway you if they feel the rotors should be turned (skimmed flat) so your
pads last longer. If the rotors are almost at scrap point they'll tell you.
Sometimes no matter what you want it's not going to happen. They don't want
to jeopardize your life.
Now as far as oil, suppose you asked for 10W-40 and it's supposed to be
5W-30. Don't be surprised to see a disclaimer on the worksheet stating
"Customer requests 10W-40". Later on if there's damage and it can be traced
back to the wrong oil you may indeed voided your warrantee. You won't be
able to say "But you didn't warn me about this" because that's what
disclaimers are all about.
As far as leaving a note, they don't know what's going on in your head. They
don't know if you will owe up to being the one who insisted if something
goes wrong. Like I said to Bill, they see all kinds walk thru the door. In
today's world many people won't accept responsibility when it's their fault
and no paper trail.
Leaving notes bypasses their right to advise you. If you leave a note AND
get it in writing on the worksheet it's demeaning to the mechanic.
Leave a note that says "Thank You". Nothing more.
Bill - 10 Jul 2006 01:48 GMT
>>> I think his attitude is understandable. The service manager is the
>>> liaison between you and the mechanic.  Put your requests on the proper
[quoted text clipped - 28 lines]
> get it in writing on the worksheet it's demeaning to the mechanic.
> Leave a note that says "Thank You". Nothing more.

First you point out that they don't know what's going on in our heads and
then you challenge leaving them a note letting them know what is going on
inside our heads.  Make up your mind, ok?  If I'm paying for the service,
I'm the boss.  Simple as that.
mark digital© - 10 Jul 2006 09:15 GMT
>>>> I think his attitude is understandable. The service manager is the
>>>> liaison between you and the mechanic.  Put your requests on the proper
[quoted text clipped - 33 lines]
> inside our heads.  Make up your mind, ok?  If I'm paying for the service,
> I'm the boss.  Simple as that.

OK whatever.
 
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