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Car Forum / Toyota / Toyota Cars / April 2007

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R.I.P. Jim Moran the Courtesy Man and Toyota distributor

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Ray O - 24 Apr 2007 23:31 GMT
http://www.miamiherald.com/101/story/85019.html

I remember seeing commercials for his Ford dealership as I was growing up.
Later, I had the privilege to meet him on a few occasions.  For a
billionaire, Mr. Moran was a very down-to-earth person.  At dealer meetings,
he would ride the bus with the rest of the dealers and Toyota employees (the
first time I met was sitting next to him on a charter bus); and his daily
driver was a Corolla.

A lot of people (including me) objected to the many aftermarket accessories
that Southeast Toyota added to Toyotas prior to delivery to dealers, yet I
heard many stories of his generosity, like paying for of the medical bills
to treat the cancer of a young child of a lot attendant.
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Ray O
(correct punctuation to reply)

SMS - 25 Apr 2007 01:45 GMT
> http://www.miamiherald.com/101/story/85019.html
>
[quoted text clipped - 9 lines]
> heard many stories of his generosity, like paying for of the medical bills
> to treat the cancer of a young child of a lot attendant.

I remember that my family bought a Pontiac from JM Pontiac back in the
1970's. One perk was that JM Pontiac let its customers use the dealer's
automatic car wash for free for something like 26 times. IIRC, they also
had a gas station on site that was pretty cheap. That dealership was
sold, and became a Toyota dealership at some point.

He had cancer in his 40's, so I guess he was particularly sensitive to
it, though you could argue that he could have provided the lot
attendants with medical coverage instead.
Ray O - 25 Apr 2007 03:42 GMT
>> http://www.miamiherald.com/101/story/85019.html
>>
[quoted text clipped - 20 lines]
> though you could argue that he could have provided the lot attendants with
> medical coverage instead.

JM Family enterprises is consistently listed by Forbes Magazine as one of
the best places to work.  The lot attendant was not one of his employees.
The lot attendant was an hourly employee at an independent Toyota dealership
(one of his customers).  Lot attendants are usually minimum wage employees,
and when Mr. Moran heard about the child's illness, he not only covered all
of the child's medical expenses, he flew the child and family to the best
hospital in the country in one of his Gulfstream jets for treatment.

An article in Automotive News talked about Mr. Moran providing new Fords
every year to the clergy at his son's high school when he was a Ford dealer,
including a new Mustang for their raffle.
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Ray O
(correct punctuation to reply)

Viperkiller - 25 Apr 2007 08:17 GMT
>>> http://www.miamiherald.com/101/story/85019.html
>>>
[quoted text clipped - 32 lines]
>every year to the clergy at his son's high school when he was a Ford dealer,
>including a new Mustang for their raffle.

I hate to speak ill will of any deceased persons so I'll refrain from
doing so.  Instead, I'll speak derisively about his company.  I'm a
business man myself.  I believe his company does not serve the best
interest of Toyota buyers overall.

I live in the Southeast and despise that I have to go through SE
distributors.  I have difficulty getting the right set of options when
purchasing a new vehicle.  It seems that the combinations that I want
exist only outside of JM's area.  I tend to drive far to purchase what
I want.  The company also adds garbage options to mimic factory ones
such as leather seats, alarms, stereos, Toyoguard, and other things
that don't add value to the Toyota buyers but serve to pad the pockets
of JM Enterprises and the dealer.  The leather fall apart quickly.
The alarm falses constantly.  The dashboards are hacked for stereos
that quit after a few years after being installed with some
ill-designed fitment kits.  Toyoguard costs $699 when it merely costs
the dealer $169 for it and does nothing more than put a cheap spray-on
wax on the paint and what used to be Scotchguard on the seats.  They
even offered $800 for Enkei wheels on a Celica when the factory option
for it was only $60.
Scott in Florida - 25 Apr 2007 13:09 GMT
>>>> http://www.miamiherald.com/101/story/85019.html
>>>>
[quoted text clipped - 53 lines]
>even offered $800 for Enkei wheels on a Celica when the factory option
>for it was only $60.  

I totally agree!

When my son bought his new Corolla, we negotiated price and options
with a great dealer in Philadelphia, flew up, got what HE wanted and
had a nice break in road trip back to Florida.

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Scott in  Florida

Viperkiller - 26 Apr 2007 06:16 GMT
>>>>> http://www.miamiherald.com/101/story/85019.html
>>>>>
[quoted text clipped - 59 lines]
>with a great dealer in Philadelphia, flew up, got what HE wanted and
>had a nice break in road trip back to Florida.

A few years ago, I had to buy a Tacoma from Texas.  Fortunately, I had
a business trip there too.
Ray O - 26 Apr 2007 21:12 GMT
<snipped>>
>>When my son bought his new Corolla, we negotiated price and options
>>with a great dealer in Philadelphia, flew up, got what HE wanted and
>>had a nice break in road trip back to Florida.
>
> A few years ago, I had to buy a Tacoma from Texas.  Fortunately, I had
> a business trip there too.

Vehicles are distributed in Texas by Gulf States Toyota, an independent
distributor.
Signature


Ray O
(correct punctuation to reply)

Viperkiller - 27 Apr 2007 03:07 GMT
><snipped>>
>>>When my son bought his new Corolla, we negotiated price and options
[quoted text clipped - 6 lines]
>Vehicles are distributed in Texas by Gulf States Toyota, an independent
>distributor.

I know but I still found the vehicle there that wasn't available in
the SE.
Scott in Florida - 26 Apr 2007 23:27 GMT
>>>>>> http://www.miamiherald.com/101/story/85019.html
>>>>>>
[quoted text clipped - 62 lines]
>A few years ago, I had to buy a Tacoma from Texas.  Fortunately, I had
>a business trip there too.

Road trips are fun....

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Scott in  Florida

SMS - 28 Apr 2007 17:52 GMT
> A few years ago, I had to buy a Tacoma from Texas.  Fortunately, I had
> a business trip there too.

Unfortunately, in California it's difficult to do this. You'd have to
pay sales tax twice. A lot of Northern California people do go down to
Southern California to buy Toyotas and Lexuses, as the Southern
California street prices are often much lower (by thousands, not hundreds).
Plan9 - 25 Apr 2007 15:56 GMT
> I live in the Southeast and despise that I have to go through SE
> distributors.  I have difficulty getting the right set of options when
> purchasing a new vehicle.  It seems that the combinations that I want
> exist only outside of JM's area.

And then there is the other side of the coin.  I bought my 2007 Avalon
in Tennessee and got every option that I wanted except Bluetooth.
Bluetooth is not offered by Toyota for the Avalon and is unavailable
at any TN dealer.  On the other hand SE Toyota do offer a BlueConnect
Bluetooth as an option and dealers will install it into an existing
vehicle.  I drove down to North Georgia Toyota in Dalton yesterday and
had it installed.  BlueConnect does not integrate into the Toyota
sound system (not a big deal for me), but it does everything I want;
makes and receives calls and has a phone book.  The installation was
not cheap, but looks like it came from the factory and is not a
dashboard stick-on.  This is one case where SE Toyota dealers fill a
void left by Toyota.
Signature

 Ben

Viperkiller - 26 Apr 2007 06:21 GMT
>> I live in the Southeast and despise that I have to go through SE
>> distributors.  I have difficulty getting the right set of options when
[quoted text clipped - 13 lines]
>dashboard stick-on.  This is one case where SE Toyota dealers fill a
>void left by Toyota.

The exception rather than the rule unfortunately.  Fortunate for you
though.
 
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