It wasn't there issue, no other manufacture acted any quicker and most
couldn't do anything as the supplier of the duff units didn't have enough
stock to forfill the extra demand. As most of the vehicles had been designed
specifically for that unit another supply couldn't just be magiced up. It
wasn't an uncommon view in dealers of any brand to see the coil packs being
taken from the cars in the show room, the demonstrators or even new cars that
had a week or so before they were picked up to fix customer cars. This did
have a problem as some of the packs coming out of these cars were still from
the problem batch so the cars would then exhibit the same problem later down
the line. It's just like the Fabia/Ibiza/Polo thing the Fabia always come out
higher on customer satisfaction with relation to reliability despite the fact
that for the past few years it's had exactly the same underpinnings as the
other two, Skoda still don't have the reputation of VW so people expect less
and when a problem crops up they are more prepared for it. The same is true
for consumer goods last time I was looking for a new washing machine there
were a couple of ones that I was looking at one from a more budget end of the
market one from higher up, after some investigation the budget branded model
had a higher customer satisfaction on "quality of wash" and "service life"
despite both units being identical bar the control panel. I don't for a
second believe the budget one was better but it didn't have the major
"premium" brand image or £250 price excess so perceptions as to what you will
receive were a factor.