>I got the same story when I bought 2 new michelins at costco a few months
>ago. They refused to put them on the front, which is where I wanted them.
>Told me it was "dangerous" and against their policy. So I let them put the
>new ones on the back (using the front rims), and just switched them when I
>got home.
Bingo - The tires on my work van are cupping and heel-wearing bad
because of "Twin I-Beam Disease" and Costco won't balance and rotate,
even if I can get some more life out of them - they want me to buy a
new set right now.
>I generally buy tires in 2s, and *always* put the new tires in front. In my
>opinion, the most dangerous tire failure you can have is a blowout, and
[quoted text clipped - 3 lines]
>Personally, I think the lawyers are running this, to reduce likelihood of
>litigation in case of a failure. So much for customer service.
Costco is letting Michelin tell them how to run their tire shops for
maximum income (always sell new, refuse to touch any old cars or less
than perfect tires) and minimum liability exposure.
I follow the Federal Truck Rules - you always put premium tires on
the steer axle, recapped or re-grooved tires are strictly verboten,
not even "blems" with a little wrinkle in the sidewall...
They will let you run recaps regrooves or seconds on the drive
axles, the trailer or the tag axles of a tractor-trailer, anywhere
OTHER than the steer axle. Loss of control is the last thing you
want, and a steer axle tire coming apart has a much higher potential
for loss of control and a really bad outcome.
I WANT the cheesy tires on the back if they come apart.
I'm going to have to pay a bit more to go back to a real tire store
because the Pointy-Haired Boss type Manglement fools at Costco seem to
have forgotten Rule #1: "The Customer Is Always Right."
(Even when they aren't - that's Rule #2.)
I asked about ordering in some Special Trailer tires for one of my
utility trailers - "They aren't for a car or light truck" so they
won't order or mount them.
Asked about tires for my Corvair if I un-mothball it - If the
vehicle is over 12 years old and they've never worked on it before it
hit 12, they can't touch it. What the F*** is up with them?
--<< Bruce >>--
-hh - 02 Aug 2007 13:12 GMT
> "Moro Grubb of Little Delving"
> >Personally, I think the lawyers are running this, to reduce likelihood of
[quoted text clipped - 7 lines]
> the steer axle, recapped or re-grooved tires are strictly verboten,
> not even "blems" with a little wrinkle in the sidewall...
Which also makes sense when you think about the Michelin hydroplaning
arguement: what they miss in their little writeup is the simple fact
that most of the time, we're driving our cars in a straight line, not
around a short radius skid oval. As such, the tires behind the first
set are travelling down the section of road that just had most of the
water pushed out of the way by the front wheels. As such, it is the
*front* axle that is always most prone to hydroplaning, virtually
regardless of axle loads, which is why it needs the best tread even
without considering the fact that it is also always the source of
steering control.
> I asked about ordering in some Special Trailer tires for one of my
> utility trailers - "They aren't for a car or light truck" so they
[quoted text clipped - 3 lines]
> vehicle is over 12 years old and they've never worked on it before it
> hit 12, they can't touch it. What the F*** is up with them?
Its merely a profit maximization strategy: they'd rather move 100
high volume mindless "slap em on" sales and their attitude is that
they won't make any money on the 5% of specialty/niche, so those
customers can go pound sand.
For anyone who hopes to someday have a non-boring car, this is why it
pays today to go support your small local high quality tire
specialist, to help keep them in business despite the 'big box'
stores.
-hh
n5hsr - 02 Aug 2007 13:27 GMT
>>I got the same story when I bought 2 new michelins at costco a few months
>>ago. They refused to put them on the front, which is where I wanted them.
[quoted text clipped - 47 lines]
>
> --<< Bruce >>--
I haven't bought tires at a big box store for years. Too much bull. If I
want that much bull, I can buy it in 40 lb sacks at Wal-Mart.
Charles of Schaumburg