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Car Forum / Volkswagen / Water Cooled Volkswagen Cars / January 2007

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VW Hourly labour charge

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diy-newby - 18 Jan 2007 13:52 GMT
Just had my car down at the stealers for some work done.  Was told it is an
hour's job.

Invoice has labour down at £110 + vat

Not bad for an hourly rate.
Richard Polhill - 18 Jan 2007 14:22 GMT
> Just had my car down at the stealers for some work done.  Was told it is an
> hour's job.
>
> Invoice has labour down at £110 + vat
>
> Not bad for an hourly rate.

Wonder how much they pay the mechanic? Or is it fitter?

Did you not ask the hourly rate first?
History - 18 Jan 2007 14:40 GMT
>> Invoice has labour down at £110 + vat
>>
[quoted text clipped - 3 lines]
>
> Did you not ask the hourly rate first?

Our local charges £40 an hour although got a mate working there and he
charges me £20 an hour (for use of garage facilities), think he only gets
£10 an hour though.
diy-newby - 18 Jan 2007 14:53 GMT
>> Just had my car down at the stealers for some work done.  Was told it is
>> an hour's job.
[quoted text clipped - 6 lines]
>
> Did you not ask the hourly rate first?

It was originally going in for the repair FREE OF CHARGE as I told them I
thought the problem was the plastic window regulator clips as they repair
these for free.  But it turned out to be the regulator itself not the clips
and that is not covered in the "good will gesture" repair.

If anyone has a mk4 Golf (or Bora) and a window has dropped into the door
itself, VW WILL repair these free of charge.  If they insist on charging you
tell them you are going to contact VW UK.
Neil - Usenet - 18 Jan 2007 16:49 GMT
>>> Just had my car down at the stealers for some work done.  Was told it is
>>> an hour's job.
[quoted text clipped - 15 lines]
> itself, VW WILL repair these free of charge.  If they insist on charging
> you tell them you are going to contact VW UK.

Same as on Octavia too, They wanted £179 for the complete assy unfitted.

peice of wood wedged in to hold glass up :-).......
DubDriver - 20 Jan 2007 10:07 GMT
>>> Just had my car down at the stealers for some work done.  Was told it is
>>> an hour's job.
[quoted text clipped - 15 lines]
> itself, VW WILL repair these free of charge.  If they insist on charging
> you tell them you are going to contact VW UK.

Last one I had done, VW would only pay for the part (charged for labour).
Papa - 21 Jan 2007 04:45 GMT
>>> Just had my car down at the stealers for some work done.  Was told it is
>>> an hour's job.
[quoted text clipped - 15 lines]
> itself, VW WILL repair these free of charge.  If they insist on charging
> you tell them you are going to contact VW UK.

Repairing a window regulator can be expensive. I live in the US and own a
1995 Buick for which a window regulator broke. The dealer wanted almost $900
(about 462 British Pounds) to do the repair because they insisted on
replacing the entire regulator. I took the door card off, remove a small
plastic roller on the regulator that was broken, bought a new roller for $8,
installed it myself, and put the door card back on. Good as new. A dealer is
not always your friend.
Richard Polhill - 21 Jan 2007 12:05 GMT
> Good as new. A dealer is
> not always your friend.

An $tealer is NEVER your friend. Sometimes a necessary evil, but not
your friend.
Bill Again - 21 Jan 2007 14:52 GMT
>> Good as new. A dealer is not always your friend.
>
> An $tealer is NEVER your friend. Sometimes a necessary evil, but not your
> friend.

I beg to differ... When I go to my local VW dealer the first thing they do
is make me a cup of coffee. Then we have a chat about the weather, a look at
what specials they might have on offer (Spring Services, WinterCheckups, New
Tyre offers and whatever) before we get down to the question of whether I
actually want anything or have just called in for the coffee. Whatever work
they do for me is good, prompt, well done and good value.

Bill
SteveH - 21 Jan 2007 15:34 GMT
> >> Good as new. A dealer is not always your friend.
> >
[quoted text clipped - 7 lines]
> actually want anything or have just called in for the coffee. Whatever work
> they do for me is good, prompt, well done and good value.

You spend money there on their 'top-ups', so of course they're happy to
see you.

They're always happy when they get some mug punter who falls for their
'Winter Checkup' - which involves sending the tea-boy out to the car
with a checklist to tick.

If they get someone with a clue who doesn't take them up on their
'offers', then the service is *very* different.
Signature

SteveH 'You're not a real petrolhead unless you've owned an Alfa Romeo'
www.italiancar.co.uk - Honda VFR800 - Hongdou GY200 - Alfa 75 TSpark
Alfa 156 TSpark - B6 Passat 2.0TDI SE - COSOC KOTL
BOTAFOT #87 - BOTAFOF #18 - MRO # - UKRMSBC #7 - Apostle #2 - YTC #

Bill Again - 21 Jan 2007 17:46 GMT
>> >> Good as new. A dealer is not always your friend.
>> >
[quoted text clipped - 22 lines]
> If they get someone with a clue who doesn't take them up on their
> 'offers', then the service is *very* different.

But I do "have a clue". I have spent many years working on all sorts of
cars. Once upon a time I thought that there was no greater delight than to
be out in the street laying under a motor and getting generally pretty
filthy. That was when you could look under a car's bonnet and find an
engine, carburettor, generator, distributor, battery and so on. But times
change.

Now I talk to my garage about what I would like done and let them do the
hard stuff. In the long run this pays off because nowadays the lump has got
so technical that I simply don't have the specialist tools or knowledge to
handle it anyway. Plus I feel somewhat better knowing that someone who knows
what he is doing has taken care of a problem rather than me with my
primitive "don't force it, use a hammer" approach.

Plus my great grandfather's words come back to me on occasions like this.
"If I was to do the work myself then I would be taking the bread from the
mouth of the artisan".  A great line for a lazy man. And, hey, even the
teaboy needs to earn a living so let him go check my oil and water.

Bill
Angus Manwaring - 21 Jan 2007 19:16 GMT
On 21-Jan-07 17:46:10, Bill Again said

>Plus my great grandfather's words come back to me on occasions like this.
>"If I was to do the work myself then I would be taking the bread from the
>mouth of the artisan".  A great line for a lazy man.

:) I will have to remember that one, Bill.

                 All the best,
                       Angus Manwaring.       (for e-mail remove ANTISPEM)

I need your memories for the Amiga Games Database: A collection of Amiga
Game reviews by Amiga players http://www.angusm.demon.co.uk/AGDB/AGDB.html
SteveH - 21 Jan 2007 19:39 GMT
> > They're always happy when they get some mug punter who falls for their
> > 'Winter Checkup' - which involves sending the tea-boy out to the car
[quoted text clipped - 21 lines]
> mouth of the artisan".  A great line for a lazy man. And, hey, even the
> teaboy needs to earn a living so let him go check my oil and water.

That's all well and good if you're happy to line the pockets of the
dealership.

Winter checkups consist of having a quick look at the fluids, charging
for top-ups if it needs 'em (although at VAG rates I'd expect this to be
included) and wandering around with a tread depth gauge.

If you're happy to pay the (I recall) 40 quid they charge for this
'service' then more fool you.

My lease company expect me to perform those checks myself.....

Signature

SteveH 'You're not a real petrolhead unless you've owned an Alfa Romeo'
www.italiancar.co.uk - Honda VFR800 - Hongdou GY200 - Alfa 75 TSpark
Alfa 156 TSpark - B6 Passat 2.0TDI SE - COSOC KOTL
BOTAFOT #87 - BOTAFOF #18 - MRO # - UKRMSBC #7 - Apostle #2 - YTC #

Bill Again - 21 Jan 2007 19:57 GMT
>> > They're always happy when they get some mug punter who falls for their
>> > 'Winter Checkup' - which involves sending the tea-boy out to the car
[quoted text clipped - 37 lines]
>
> My lease company expect me to perform those checks myself.....

Official listed price here is 9 quid, includes coffee. Not worth me getting
my hands dirty.

Bill
Jon B - 22 Jan 2007 18:00 GMT
> > >> Good as new. A dealer is not always your friend.
> > >
[quoted text clipped - 17 lines]
> If they get someone with a clue who doesn't take them up on their
> 'offers', then the service is *very* different.

My local dealer is always very helpful with me, parts dept know what car
I drive, know my Club GTI membership number without prompt (which
entitles me to discount at that dealership). As I only pop in once a
quarter for bits n bobs on average I think thats pretty damned good
service.
Signature

Jon B
Above email address IS valid.
<http://www.bramley-computers.co.uk/> Apple Laptop Repairs.

Richard Polhill - 21 Jan 2007 21:01 GMT
>>>Good as new. A dealer is not always your friend.
>>
[quoted text clipped - 9 lines]
>
> Bill

It sounds like the VW $tealer experience is very different in Germany
then. Try the UK ones.
 
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