Car Forum / Volvo Cars / July 2006
My Walmart Oil Change From Hell
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Don - 25 Jul 2006 17:23 GMT I just went through the oil change from hell. I figured Walmart could at least change the oil and filter on my S80. WRONG!
After waiting for an hour and twenty minutes they inform me they don't have the Fram filter but said if I go buy it they would deduct what I paid from their total bill. Like and idiot I went and bought it. Came back to Walmart and began the wait process again.
After 30 minutes and draining out all the oil they tell me they don't have the correct tool needed to remove my filter. So they put in Mobile One Synthetic which is what I wanted and left the old filter in place. It gets worse.
The guy checking my oil level then proceeded to snap the dip stick at the top so he couldn't check the oil level. We put just the top of the dip stick back in place. It gets worse.
After visiting 3 auto parts stores I realized I would have to go to Volvo for a dip stick. It gets worse. Volvo then proceeds to tell me I can't get that dip stick anymore because they redesigned the tubing it goes into. So they give me a quote for $129.31 for parts and labor.
I took the quote to the manager of Walmart and he verified everything I just said above and gave me $129.31 in cash.
They asked me what other cars I own and I said a Mercedes 500SL and a Saab. He assured me I can bring those cars in. I guess stupid really is embedded on my forehead now. What the hell was I thinking?
Question: So here I sit with clean Mobile One Synthetic (free of charge of course) and an old dirty filter. Volvo said they will not have to remove the oil to do the fix. Should I purge all this new oil and start over with someone who actually knows how to change the oil on an S80? Can I have the filter switched out quickly and save all that oil?
Don
Clay - 25 Jul 2006 17:55 GMT > I just went through the oil change from hell. I figured Walmart could > at least change the oil and filter on my S80. WRONG! [quoted text clipped - 33 lines] > > Don You can swap the filter and replace what spills. But there is the matter of the litre or so of dinosaur oil that was left in the filter.
Have the dealer change it, put the sticker back on your forehead (*g*), and take the bill to Walmart so they can reimburse you for the proper oil change.
(Not sure if I got this from a post here so apologies if it has already been posted) http://www.nbc4.tv/video/9152183/detail.html or http://mfile.akamai.com/12924/wmv/vod.ibsys.com/2006/0503/9152183.200k.asx
John Horner - 25 Jul 2006 18:03 GMT > They asked me what other cars I own and I said a Mercedes 500SL and a > Saab. He assured me I can bring those cars in. I guess stupid really > is embedded on my forehead now. What the hell was I thinking? You have an S80, a 500SL and a Saab and you go to WalMart for service
???????????????????????????????????????????????????????????????
In life there are lessons, those lessons will repeat until we pass the test. This lesson is simple. Either do the work yourself or find a trustworthy dealer or independent mechanic to look after your cars for you. Period. No chains. No coupon specials. No Sears. No WalMart.
Have a look at NBC LA's recent series on Jiffy Lube:
http://www.nbc4.tv/mechanicinvestigation/index.html
John
~^ beancounter ~^ - 25 Jul 2006 18:49 GMT "You have an S80, a 500SL and a Saab and you go to WalMart for service
??????????????????????????????????????????????????????????????? "
thats the "mode of thinking" that draggs the us economy down...use the cheapest place around for anything.....be it wal mart, or job out sourcing...then scratch our heads when things go wrong.....i wonder if the volvo dealers are worried wal mart may put their service bays out of business..??.....
> > They asked me what other cars I own and I said a Mercedes 500SL and a > > Saab. He assured me I can bring those cars in. I guess stupid really [quoted text clipped - 14 lines] > > John Don - 25 Jul 2006 22:03 GMT >"You have an S80, a 500SL and a Saab and you go to WalMart for service > [quoted text clipped - 5 lines] >the volvo dealers are worried wal mart may put their service bays out >of business..??..... Sorry but this one got me laughing. We're talking about an oil change not a new turbo charger. I never take these cars to dealers for oil changes. Mercedes wants almost $200 for an oil change. Volvo is totally incompetent of providing decent service and Saab service has also plummeted since GM took over.
After watching the video on Jiffy Lube I realized how honest Walmart actually was with me. They could have tossed the oil filter insert I bought away and said have a nice day. They didn't. They were honest about it. They are also paying every penny of the new dip stick and tubing and labor. They could have just insisted they buy only the dip stick which is $22.00 and told me the fact that Volvo has redesigned the tubing isn't their issue. But they insisted I get a Volvo quote for everything and then proceeded to pay for it.
Lastly, your comment about my mode of thinking drags down the US economy was honestly the funniest. I own a fairly large corporation and I didn't get there by tossing money away. Even after my oil change from hell I have nothing but respect for Walmart who has implemented one of the best business models on the planet. You can scream bloody murder about them but that would be like me telling Bill Gates where he went wrong.
I'm really glad I posted this and very glad I saw the video on Jiffy Lube. It makes me realize that a Walmart oil change probably wasn't quite as stupid as I first thought. Thanks for opening my eyes.
Alex Zepeda - 26 Jul 2006 09:36 GMT > Sorry but this one got me laughing. We're talking about an oil change not > a new turbo charger. I never take these cars to dealers for oil changes. > Mercedes wants almost $200 for an oil change. Volvo is totally incompetent > of providing decent service and Saab service has also plummeted since GM > took over. Well considering that your oil change cost about $200 (which WM paid.. but regardless), paying $200 up front seems like a lot less of a hassle. Then again, I don't think that anyone suggested you go exclusively to the dealer for oil changes. Simply go to a competent mechanic (if they're competent, they're not working at WalMart).
> Lastly, your comment about my mode of thinking drags down the US economy > was honestly the funniest. I own a fairly large corporation and I didn't > get there by tossing money away. Even after my oil change from hell I have > nothing but respect for Walmart who has implemented one of the best > business models on the planet. You can scream bloody murder about them but > that would be like me telling Bill Gates where he went wrong. WalMart does have a brilliant business model. Make the government give you sweet subsidies, and then stick them with the cost for all sorts of other things. It sucks for pretty much everyone else however.
Then again, you assume that by paying less up front you're saving money overall. Consider the quality of most of the stuff WM hawks, consider the cost to the local economy (yay for minimum wage jobs with no benefits)... yeah. Sounds like a great savings. Is WM paying for the time it'll take you to get your car to the dealer to replace the dipstick? Are they paying for the labour to change the oil filter? How about for the gas to and from the various shops, and your time spent tracking down all the quotes and such?
Microsoft has gone wrong in plenty of areas, consider for a moment all of the failed products they've released. Remember Microsoft Bob? Microsoft Sound System? Eh.... not to mention all of the exploits that have been released into the wild for MS Office this month.
 Signature alex
Don - 26 Jul 2006 15:52 GMT >Well considering that your oil change cost about $200 (which WM paid.. but >regardless), paying $200 up front seems like a lot less of a hassle. Then >again, I don't think that anyone suggested you go exclusively to the >dealer for oil changes. Simply go to a competent mechanic (if they're >competent, they're not working at WalMart).
>WalMart does have a brilliant business model. Make the government give >you sweet subsidies, and then stick them with the cost for all sorts of [quoted text clipped - 13 lines] >Sound System? Eh.... not to mention all of the exploits that have been >released into the wild for MS Office this month. After reading this post I'm willing to bet you're either from Canada or Europe. You probably belong to a union. Speaking of unions that is the number one reason Mercedes Benz is now ranked lower than one American car company in quality and customer satisfaction. Perhaps you should email Bill Gates and tell him where he screwed up. Also please show us where Walmart gives its employees no benefits. That simply is not the case. Are they equal to your union benefits? No I'm sure they aren't. But don't say they give no benefits. It blows any credibility you may have had.
Steve - 26 Jul 2006 20:16 GMT > >Well considering that your oil change cost about $200 (which WM > >paid.. but regardless), paying $200 up front seems like a lot less of [quoted text clipped - 23 lines] > After reading this post I'm willing to bet you're either from Canada > or Europe. Although humans are valued in Canada and 'Europe' (think you could narrow that one down next time?) they are also respected in the United States as well.
> You probably belong to a union. Yes, clearly the only people who care about the workers and their contributation to the economy are union workers. Very good call!
> Speaking of unions (after all, you did bring them up)
>that is > the number one reason Mercedes Benz is now ranked lower than one > American car company in quality and customer satisfaction. Hummm Quality is how well the vehicles are screwed together. Humm whets the worst vehicle Mercedes builds? Could it be...yes, I believe it is the ML class built by good old NASCAR watching, church going, 'mericans workers in a union free right to work red state. Customer satisfaction...I do believe that has quite a bit to do with how the customer is treated when something goes wrong with the poorly engineered car that the workers, union or not tend to screw together exactly as management wants them to. Are you saying, my good man, that damnable unions have infiltrated every Mercedes Benz dealer in the United States? Hark! We should have our man Bush do a signing statement about that!
Perhaps you
> should email Bill Gates and tell him where he screwed up. So now you request a high level critique of the business practices of an established technology firm as well as impose a anti union rant upon us?
Also please
> show us where Walmart gives its employees no benefits. Wal Mart gives almost no benefits, and they cost more then most part time employees can afford.
Wal Mart has taken many people off welfare, as the programs designed by President Clinton and the congress working together devised. The programs envisioned moms working and gaining skills, while the gov't would provide health care, and perhaps in some cases income as well.
The issue is that the people so employed have not due to whatever reason developed sufficient skills to get better jobs, and the country is still subsidizing Wal Mart.
That simply is
> not the case. If a worker has the years and is given the hours they are permitted to buy benefits at a higher cost then many can afford, that correct.
>>Are they equal to your union benefits? Gee, Don are the benefits at wal mart equal to the benefits congressmen enjoy? Federal workers? Members of the armed services? Your benefits?
No I'm sure they
> aren't. But don't say they give no benefits. It blows any credibility > you may have had. Thanks for your reasoned analysis.
No, I belong to no unions.
Don - 26 Jul 2006 21:12 GMT >> After reading this post I'm willing to bet you're either from Canada >> or Europe. > >Although humans are valued in Canada and 'Europe' (think you could narrow >that one down next time?) they are also respected in the United States as >well. Can someone interpret this statement? It makes about as much sense as no matter where you go there you'll be.
>Yes, clearly the only people who care about the workers and their >contributation to the economy are union workers. Very good call! Did I say that? No. I said he probably belongs to a union. Get a clue.
>>that is >> the number one reason Mercedes Benz is now ranked lower than one [quoted text clipped - 10 lines] >Benz dealer in the United States? Hark! We should have our man Bush do a >signing statement about that! It's a well known fact that Mercedes has on many occassions threatened to move it's production plants to Poland from Germany if the unions didn't back off. hmmmm using your bright logic let's look at Toyota and Honda's built in the USA by non union labor. Church going to boot. Funny how a non union worker can assemble things without the mighty union to show him how.
> Perhaps you >> should email Bill Gates and tell him where he screwed up. > >So now you request a high level critique of the business practices of an >established technology firm as well as impose a anti union rant upon us? Another stupid statement. No further comment needed.
> Also please >> show us where Walmart gives its employees no benefits. > >Wal Mart gives almost no benefits, and they cost more then most part time >employees can afford. You seem to know a lot about walmart. Can you now show me what company pays part time employees enough money to afford their own benefits? Better yet just show me part time employees who even get benefits? Yes there are a slight few but those are the exception. Have you bothered to read a newspaper in the past decade?
>Wal Mart has taken many people off welfare, as the programs designed by >President Clinton and the congress working together devised. The programs [quoted text clipped - 4 lines] >developed sufficient skills to get better jobs, and the country is still >subsidizing Wal Mart. Laughing sorry.
> That simply is >> not the case. [quoted text clipped - 6 lines] >Gee, Don are the benefits at wal mart equal to the benefits congressmen >enjoy? Federal workers? Members of the armed services? Your benefits? So let me get this right. In your small world you feel all Americans should get the same benefits. Is that correct? I think there is a name for that ..... socialism. The USA thank God is not socialist so deal with it. Should we all wear the same clothes also? If I buy a wool suit should everyone be able to buy one also? Give me a break.
> No I'm sure they >> aren't. But don't say they give no benefits. [quoted text clipped - 4 lines] > >No, I belong to no unions. Johan Plane - 27 Jul 2006 21:59 GMT > >> After reading this post I'm willing to bet you're either from Canada > >> or Europe. [quoted text clipped - 87 lines] > > > >No, I belong to no unions. Didn't Mercedes quality problems begin with the company changing their name from Daimler-Benz to Daimler-Chry...r ?? One can only wonder what influences that came ino the company.
Johan Plane Uppsala, Sweden - where all have the same social benefits regrdless of whether whole- or parttime employed, whether union- or nonunion worker...And with no higher tax pressure than in the US, when all costs for education, health insurances and such are taken into account.
Alex Zepeda - 28 Jul 2006 05:21 GMT > After reading this post I'm willing to bet you're either from Canada or > Europe. You probably belong to a union. Well, that's two bets you'd loose. Colour me shocked.
> Speaking of unions that is the number one reason Mercedes Benz is now > ranked lower than one American car company in quality and customer > satisfaction. That asinine statement is like saying unions are to blame for the mess that GM's in now. No, the problem is that GM builds shitty cars. Hell, there was a Frontline episode about the mess that GM's in now. One of the GM veeps made some comment that labour costs aren't dramatically higher for GM when compared to their competition. As far as I'm concerned, GM knew that they'd have to make good on the benefits packages they've offered for the better part of thirty years now. In those thirty years, you'd think that maybe, just maybe they could have produced a few profitable, quality, popular cars. Take the Fiero for instance. When they stopped making it, there was talk about how Americans didn't want a sporty two seater. Of course, the Miata
> Perhaps you should email Bill Gates and tell him where he > screwed up. Why? Opinions are a dime a dozen, and I'm sure he already knows where he's screwed up. The general emphasis on marketing over quality is a good place to start. The severity of the exploits released for Windows and Office are a pretty negative impact. Look at the various state and local governments that have standardized on non-Microsoft file formats.
> Also please show us where Walmart gives its employees no > benefits. That simply is not the case. Are they equal to your union > benefits? No I'm sure they aren't. But don't say they give no benefits. > It blows any credibility you may have had. Well, let's see. They've encouraged employees to use Medicare and other welfare programs as a means of sustenance. Sure, they provide benefits, if you work full time. They'll try their damndest to schedule you just shy of full-time however (and thus disqualify you for benefits).
If you think that WM's burden on the state welfare systems isn't significant enough that you'd have to pay higher taxes to make up for it... think again.
 Signature alex
~^ beancounter ~^ - 28 Jul 2006 05:29 GMT wal mart should stick with what they do best...sell crappy goods from asia for 200% mark ups, and employ un educated folks at minium wage...i would recomend they stay away from servicing high end autos....its a bit too much for them...
> > After reading this post I'm willing to bet you're either from Canada or > > Europe. You probably belong to a union. [quoted text clipped - 39 lines] > significant enough that you'd have to pay higher taxes to make up for > it... think again. Don - 28 Jul 2006 15:19 GMT >That asinine statement is like saying unions are to blame for the mess >that GM's in now. No, the problem is that GM builds shitty cars. Hell, [quoted text clipped - 7 lines] >they stopped making it, there was talk about how Americans didn't want a >sporty two seater. Of course, the Miata GM has been raped and pillaged by the unions and I agree that management is worthless also. GM never offered anything in terms of benefits. Unions either got what they wanted or shut GM down. This is still going on. Legalized extortion. Unions are the number one reason the entire airline industry is in the situation it finds itself.
>> Perhaps you should email Bill Gates and tell him where he >> screwed up. [quoted text clipped - 4 lines] >Office are a pretty negative impact. Look at the various state and local >governments that have standardized on non-Microsoft file formats. I think my point must have sailed right over your head.
>Well, let's see. They've encouraged employees to use Medicare and >other welfare programs as a means of sustenance. Sure, they provide >benefits, if you work full time. They'll try their damndest to schedule >you just shy of full-time however (and thus disqualify you for benefits). Again you're talking total BS and have a deep lack of understanding on how the American system works. You're screaming the union propaganda so well it makes me think you wrote it.
>If you think that WM's burden on the state welfare systems isn't >significant enough that you'd have to pay higher taxes to make up for >it... think again. I'll bet you can't wait for the day Walmart is finally defeated by the Unions. Have you tried to organize Microsoft also?
~^ beancounter ~^ - 28 Jul 2006 15:57 GMT if you study the history of unions in america, you will see it is the only reason most employees have medical, vacation, and limited hours/breaks today...duh....i wouldn't be too quick to deamonize all union activity...
> GM has been raped and pillaged by the unions
> Unions are the number one reason > the entire airline industry is in the situation it finds itself. > > I'll bet you can't wait for the day Walmart is finally defeated by the > Unions. Have you tried to organize Microsoft also? Don - 28 Jul 2006 16:32 GMT >if you study the history of unions in america, you will see it is the >only reason most employees have medical, vacation, and limited >hours/breaks today...duh....i wouldn't be too quick to deamonize >all union activity... Most Americans have medical, vacation etc because they work for a company that provides them. The overall bulk of this is provided to non-union employees of private companies. Next in line are the recipients of government medicare/medicaid programs. Next are government employees and way down the list are employees of unionized companies. This is in terms of over all numbers.
I'm sorry but you will have a hard time convincing me of any value a union brings to the table in 2006. I've seen too many industries totally raped by these organizations. Look at France. They basically shut the economy down over allowing employers the right to more easily fire young workers. The government finally repealed the law. By the way we shut down our French office and now service France through our German offices. But even in Germany it takes us 6 to 12 months and a lot of money to get rid of a bad employee. It's no wonder the French economy has been on a steady downhill slide for two decades.
~^ beancounter ~^ - 28 Jul 2006 17:51 GMT and why do co's provide these benefits? out of their concern for employees? do you think they would provide these benefits if they wer not forced to?
thanx to unions and collective bargining power.(over the last 200 years)....they must to be compettitive...
> Most Americans have medical, vacation etc because they work for a > company that provides them. Don - 28 Jul 2006 18:11 GMT >and why do co's provide these benefits? out of their >concern for employees? do you think they would >provide these benefits if they wer not forced to? > >thanx to unions and collective bargining power.(over the >last 200 years)....they must to be compettitive... The reason my company provides these benefits has nothing to do with unions and everything to do with competition for good employees. Now if you want to credit the unions for what we provide our employees then God bless you. You have that right. But I can tell you flat out unions don't enter into the calculation. Not for us anyway.
I find it interesting that you credit unions with being competitive. Do you think United Airlines pilot unions were thinking about being competitive when they forced UAL into the 1999/2000 contract that made them the highest paid in the entire industry? That's not competition it's extortion and it backfired big time. 3 years in bankruptcy. Pensions that are now worthless and massive pay cuts. The flying public doesn't quite support what United was trying to implement.
In ten years or so none of this will matter. Companies (Including GM) are moving slowly away from being the health care provider or their employees. Over time this will put so much pressure on the federal government that the USA will finally fall to socialized medicine. Although I think this will be great for those who are denied health care in this country it will also mean we start waiting in line like Canadians for low tech health care. My neighbor is a surgeon from Toronto and he says we have more MRI machines in our small pocket outside Denver than the whole of Ontario. Americans with health care don't wait for high tech procedures. We're spoiled in that regard. However, I do think having 45 million uninsured is unacceptable. I hope the USA will combine what's right with the Canadian system and what's right with our current system and create something of a mix. Otherwise we won't like it. Side note: we provide health care insurance for our Canadian employees (even though Canada provides health care) just to bring them up to USA equivalents. i.e. drugs, dental, optical, etc.
~^ beancounter ~^ - 28 Jul 2006 18:17 GMT go to school and take a history class or two.....you have a lot to learn.......
"The reason my company provides these benefits has nothing to do with unions and everything to do with competition for good employees. Now if you want to credit the unions for what we provide our employees then God bless you. You have that right. But I can tell you flat out unions don't enter into the calculation. Not for us anyway. "
> >and why do co's provide these benefits? out of their > >concern for employees? do you think they would [quoted text clipped - 34 lines] > health care) just to bring them up to USA equivalents. i.e. drugs, > dental, optical, etc. Don - 28 Jul 2006 18:22 GMT >go to school and take a history class or two.....you have >a lot to learn....... Thanks for the advice. Anything else?
~^ beancounter ~^ - 28 Jul 2006 19:40 GMT nope, I think that should do the trick...I would hate to think that the thousands of lives lost, during the early years of union fights for collective bargining were lost for nothing...I am sure they will cover that in any labor union history class...fires, shootings, bombings...there is a lot of violence that will be covered....only 2-3 hundred years of history to get to where american workers and the us economy is today...imho, of course....
> >go to school and take a history class or two.....you have > >a lot to learn....... > > > Thanks for the advice. Anything else? Don - 28 Jul 2006 20:00 GMT >nope, I think that should do the trick...I would hate to think that >the thousands of lives lost, during the early years of union [quoted text clipped - 4 lines] >american workers and the us economy is today...imho, of >course.... I've learned something already from you. American labor unions began before our country did. I never knew that. Thanks for the enlightenment.
~^ beancounter ~^ - 28 Jul 2006 20:43 GMT your welcome...so Don, are you going to use wal mart for any future auto service?
> >nope, I think that should do the trick...I would hate to think that > >the thousands of lives lost, during the early years of union [quoted text clipped - 7 lines] > before our country did. I never knew that. Thanks for the > enlightenment. ~^ beancounter ~^ - 28 Jul 2006 20:51 GMT http://en.wikipedia.org/wiki/Trade_union
> your welcome...so Don, are you going to use > wal mart for any future auto service? [quoted text clipped - 10 lines] > > before our country did. I never knew that. Thanks for the > > enlightenment. Hammo - 29 Jul 2006 13:44 GMT On 29/7/06 1:32 AM, in article ctakc21rilp16trmdhpffce1hc12nmiau9@4ax.com,
>> if you study the history of unions in america, you will see it is the >> only reason most employees have medical, vacation, and limited [quoted text clipped - 7 lines] > government employees and way down the list are employees of unionized > companies. This is in terms of over all numbers. Oh dear.
Who do you think or how do you think these conditions came about?
It wasn't by the love of the worker.......
Hammo S70
Robert - 31 Jul 2006 02:01 GMT Well, it seems like everyone else is commenting on this, so I guess I will put in my two cents also.
While unions did raise awareness for workers' needs many many years ago, now it seems that they are just an easy way for greedy factory workers to avoid hard work. In most companies, you can achieve higher pay and better benefits through a corporate miracle referred to as a "promotion." If these workers were a little more competitive and simply worked harder to be given one of these promotions, the costs of those products would remain affordable while their quality increased.
Secondly, unions do harm a company's wellbeing. It seems as if some people believe that all of the white-collar higher-ups of America are simply greedy, no-good people looking to rip off the blue-collars. That is simply not the case, I believe. They just want adequate compensation for their work. Consequently, the bosses will pay the blue-collars as much as the company can afford to. Therefore, when a union comes along and demands and forces a company to pay more, pay more, pay more, to the blue-collars, the company is paying them with money that it simply doesn't have. This causes the company to go down the tubes as the workers rely on the union and quality of work lags. This is exactly why GM is in the mess they are in now. They paid the blue-collars adequately for the work they did and the education they possessed...but that wasn't good enough. So they complained to the unions, which got them higher pay, so they realized they didn't have to work as hard...they could still get raises and benefit hikes without results. This is what brought down the American automotive industry. This is what is bringing down the American manufacturing industry. And, as we are still largely an industrial society, this is what has caused the current national depression, or plateau, at the least.
At least that's my opinion.
~^ beancounter ~^ - 31 Jul 2006 14:43 GMT That's true (your snipped comment), in some cases. The unions of today have a had a huge impact on some industries...such as auto, mfg, and...say air traffic controllers...etc...teachers...Not just the factory workers...as a lot of those jobs are not even done here anymore
(moved off-shore).. Unions today are much different that those of 100 years ago...but they are a "brothers & sisters"...w/the common goal of banding togather for a stronger voice, tham that of one or two alone...
But, I still stand by my assertion that busines generally does not give any benefits out of the "goodness and compassion" of ther heart.. only by compettittiveness and negotiation do they reluctantally hand out benefits...Unless it is Enron or something, then $ flow freeley "at the top" of the organization....I doubt the folks "at the bottom" got any enhansed benefits...imho, of course...
> While unions did raise awareness for workers' needs many many years > ago, now it seems that they are just an easy way for greedy factory [quoted text clipped - 3 lines] > worked harder to be given one of these promotions, the costs of those > products would remain affordable while their quality increased. Johan Plane - 28 Jul 2006 16:50 GMT > GM has been raped and pillaged by the unions and I agree that > management is worthless also. GM never offered anything in terms of > benefits. Unions either got what they wanted or shut GM down. This is > still going on. Legalized extortion. Unions are the number one reason > the entire airline industry is in the situation it finds itself. Any company, whatever their business iss, will eventually go down provided they don't give a sh-t about their employees wellbeing. The company's attutude will hit their customers one way or another and has nothing to do with Unions. Regarding the airline industry: I thought it was because people doesn't want to fly...
~^ beancounter ~^ - 26 Jul 2006 17:15 GMT cost is only one of many components to customer satasification...all components must be satasified to have a excellent "expierence"....my volvo mechanic does my s80t6 oil change for $40, while i wait, in aprox 15 min....
> > Sorry but this one got me laughing. We're talking about an oil change not > > a new turbo charger. I never take these cars to dealers for oil changes. [quoted text clipped - 32 lines] > Sound System? Eh.... not to mention all of the exploits that have been > released into the wild for MS Office this month. traderfjp@yahoo.com - 26 Jul 2006 20:02 GMT It's very hard to break a dip stick. I'm wondering how this could have happened. Also, you're right about how well Walmart is handeling your problem. Using the dealer is a hassle and constly. Try Firestone or another reputable company and submit the bill to Walmart. I doubt they will deny you. Good luck
> cost is only one of many components to customer > satasification...all components must be satasified [quoted text clipped - 38 lines] > > Sound System? Eh.... not to mention all of the exploits that have been > > released into the wild for MS Office this month. Roger Hunt - 26 Jul 2006 20:14 GMT >cost is only one of many components to customer >satasification...all components must be satasified >to have a excellent "expierence"....my volvo mechanic >does my s80t6 oil change for $40, while i wait, in >aprox 15 min.... I'm lucky enough to have found an ex-Volvo-gone-solo mechanic whose rates are equally as reasonable, by the sound of it. (Thank goodness)
 Signature Roger Hunt
Steve - 26 Jul 2006 20:24 GMT > cost is only one of many components to customer > satasification...all components must be satasified [quoted text clipped - 3 lines] > > And I bet they spot things and tell you about them, either catching issues early or getting you ready for expenses you will soon face.
Guess what? Mechanics hate oil changes. They are hot, dirty, and they do not pay well.
When I use a place I do not know well for an oil change I watch them closely. I have caught a few minor errors, I suggest that any owner watch the oil changers if they are not 100% comfortable.
John Horner - 27 Jul 2006 16:09 GMT > Sorry but this one got me laughing. We're talking about an oil change > not a new turbo charger. I never take these cars to dealers for oil > changes. Mercedes wants almost $200 for an oil change. Volvo is > totally incompetent of providing decent service and Saab service has > also plummeted since GM took over. I find it hard to believe that you do not have access to a single competent independent who specializes in European cars. Perhaps my view is colored by the places I have lived (New Jersey, upstate New York, Texas and No. California). Everywhere I have ever lived there have been several well regarded competent European import specialist independent repair shops. Even the small town of 25,000 people I live in now has a shop which all of the Euro car owners know to be competent.
Your money. Your time. Your choices. I think you will do better having someone who knows what they are doing work on your vehicle, even with something "simple" like an oil change.
John
~^ beancounter ~^ - 27 Jul 2006 16:59 GMT there are many great ind volvo shops along the colorado front range...they would love your business...pick up a copy of rolling mag or come by and have a beer w/the local volvo club meeting to see what shop is closest and best...word get around w/volvo owners.....good luck !!....
> > Sorry but this one got me laughing. We're talking about an oil change > > not a new turbo charger. I never take these cars to dealers for oil [quoted text clipped - 15 lines] > > John Jamie - 25 Jul 2006 20:01 GMT One the other hand, going to Wal-Mart and saving money is what creates enough wealth to buy a Mercedes, SAAB and a Volvo.
.02 cents.
> > They asked me what other cars I own and I said a Mercedes 500SL and a > > Saab. He assured me I can bring those cars in. I guess stupid really [quoted text clipped - 14 lines] > > John ~^ beancounter ~^ - 25 Jul 2006 23:47 GMT "One the other hand, going to Wal-Mart and saving money is what creates enough wealth to buy a Mercedes, SAAB and a Volvo."
yea, you might be right...i would say making a lot of disposable $$ will put one into a nice volvo...i would never take my volvo to a jiffy lube or wal mart... i only want folks that know volvos working on my volvos.. and, i know i will pay a bit for it.....same with my plane... "qualified mechanics only", please....i don't want some person that was flipping burgers and checking to see if the customer wants a girl or boy toy next working on my "stuff"...........
> One the other hand, going to Wal-Mart and saving money is what creates > enough wealth to buy a Mercedes, SAAB and a Volvo. [quoted text clipped - 19 lines] > > > > John zencraps@comcast.net - 26 Jul 2006 00:27 GMT ~.i
> would never take my volvo to a jiffy lube or wal mart... > i only want folks that know volvos working on my volvos.. > and, i know i will pay a bit for it..... Excuse me, but getting an oil and filter change is not rocket science, any moron can do it, and do it right.
Were I not a shade tree mechanic, I would seek out the cheapest price for that service.
Michael Pardee - 26 Jul 2006 00:42 GMT > ~.i >> would never take my volvo to a jiffy lube or wal mart... [quoted text clipped - 6 lines] > Were I not a shade tree mechanic, I would seek out the cheapest price > for that service. You are right that any moron could do it, but the morons regularly screw it up in expensive ways. Cross-threaded drain plugs, improper fluids, underfilling or overfilling, broken dipsticks and dipstick tubes and similar fubars are legion. I've seen complaints about oil being drained and left out, several about ATF instead of oil, but at least I haven't seen any tales of coolant instead of oil in the crankcase. I must not get around much. I have personally seen gear lube in a crankcase after a Jiffy Lube got ahold of it.
For non-DIYers I recommend taking it to your regular mechanic. The patronage of an honest mechanic will repay itself many times over in goodwill writeoffs and catching problems early. If you don't have a good mechanic, find a good one.
Mike
~^ beancounter ~^ - 26 Jul 2006 03:58 GMT you get what you pay for @ wal mart or juffy lube....
> ~.i > > would never take my volvo to a jiffy lube or wal mart... [quoted text clipped - 6 lines] > Were I not a shade tree mechanic, I would seek out the cheapest price > for that service. John Horner - 27 Jul 2006 20:51 GMT > you get what you pay for @ wal mart or > juffy lube.... Actually you get less than you pay for in many instances!
John
John Horner - 27 Jul 2006 20:50 GMT > ~.i > [quoted text clipped - 4 lines] > Excuse me, but getting an oil and filter change is not rocket science, > any moron can do it, and do it right. What you say should be true, but in practice is not. Stripped oil drain plug bolts, improperly seated oil filter and incorrectly refilled engines are but a few of the things I have seen done by the morons you are so fond of.
John
zencraps@comcast.net - 28 Jul 2006 06:22 GMT > > ~.i > [quoted text clipped - 5 lines] > engines are but a few of the things I have seen done by the morons you > are so fond of. LOL
And which "morons," exactly, do you claim I am fond of?
Fact is, I have nothing but contempt for anyone too lame, ill equipped or unskilled to change their own oil.
What, you think you need to be certified to do this task?
Christ on a cross, a ten year old on Ritalin could do it.
Just change your own oil, problem solved.
Tim McNamara - 25 Jul 2006 23:50 GMT > One the other hand, going to Wal-Mart and saving money is what > creates enough wealth to buy a Mercedes, SAAB and a Volvo. > > .02 cents. You don't appear to understand the concept of "wealth creation."
Jamie - 26 Jul 2006 02:50 GMT Thanks Tim, I guess I was leaning more towards being frugal - a penny saved is a penny earned. Of course there is also - you get what you pay for.
;-)
> > One the other hand, going to Wal-Mart and saving money is what > > creates enough wealth to buy a Mercedes, SAAB and a Volvo. > > > > .02 cents. > > You don't appear to understand the concept of "wealth creation." Steve - 26 Jul 2006 20:22 GMT > > One the other hand, going to Wal-Mart and saving money is what > > creates enough wealth to buy a Mercedes, SAAB and a Volvo. > > > > .02 cents. > > You don't appear to understand the concept of "wealth creation." LMAO!!! My dear boy, it's clear that the issue is a question of macro V. micro!
Explaining how having a middle class with money to spend on more then food and housing with medical coverage is what makes the economy grow is not what they hear on talk radio. You must be an evil liberal! If not for the evil liberal media I bet we woulda been done in Iraq already!
OTOH saving a few bucks is never a bad idea as long as one is not penny wise and pound foolish. When I first graduated from college I had an interview to manage a Jiffy Lube.
They have impressive quality control systems and severe repercussions for failures leading to engine loss.
Quite frankly the Volvo is an unusual car, but the second time Wal Mart, Jiffy Lube or where ever will do it right, will be 200% careful and will be sure it does not happen again. Would I bring the car to such a place for an oil change? Perhaps. Wal Mart if it was on my way. I am sure Jiffy Lube has tech info out so the problems that happened at Wal Mart will not happen there.
I tend to think the dip stick was either an accident that could happen anywhere or a defect.
I will not pay the 40 bucks the dealer wants for an oil change, but I will, and do pay 25 for my garage to do the oil change, rather then 15 at the chain stores.
Don - 26 Jul 2006 21:17 GMT >LMAO!!! >My dear boy, it's clear that the issue is a question of macro V. micro! [quoted text clipped - 25 lines] >and do pay 25 for my garage to do the oil change, rather then 15 at the >chain stores. Here's Jiffy Lube at its best. Quality control isn't their issue. Fraud is their issue. And they do that quite well. http://www.nbc4.tv/video/9152183/detail.html
~^ beancounter ~^ - 26 Jul 2006 21:59 GMT i would never take a volvo to a jiffy lube... for fear of gettin' "lubed" myself....
> >LMAO!!! > >My dear boy, it's clear that the issue is a question of macro V. micro! [quoted text clipped - 29 lines] > Fraud is their issue. And they do that quite well. > http://www.nbc4.tv/video/9152183/detail.html Alex Zepeda - 28 Jul 2006 05:13 GMT > They have impressive quality control systems and severe repercussions for > failures leading to engine loss. No, they really don't. A friend of mine worked at JL for a while. Really, their attention to detail is quite lacking.
> Quite frankly the Volvo is an unusual car As far as performing oil changes is concerned, no.
 Signature alex
John Horner - 27 Jul 2006 16:04 GMT > One the other hand, going to Wal-Mart and saving money is what creates > enough wealth to buy a Mercedes, SAAB and a Volvo. > > .02 cents. Hardly. Wealth creation is rarely a function of penny pinching behavior. Penny pinching generally ends up being counter productive and pulls a person's wealth down over time, not up.
John
~^ beancounter ~^ - 27 Jul 2006 16:57 GMT the term for that is "tight wad" or miser......
imho....
> > One the other hand, going to Wal-Mart and saving money is what creates > > enough wealth to buy a Mercedes, SAAB and a Volvo. [quoted text clipped - 6 lines] > > John zencraps@comcast.net - 27 Jul 2006 17:14 GMT Many people who are wealthy are frugal.
Sam Walton was known to drive an older pickup as his daily driver, when he was a billionaire.
Sure, if something is important to them they spend the money, but many are thrifty, industrious and basically not at all extravagant by nature.
To the truly successful, all money is good for is a means of keeping score.
Nothing wrong with that.
~^ beancounter ~^ - 27 Jul 2006 18:23 GMT "To the truly successful, all money is good for is a means of keeping score."....
well stated....
> Many people who are wealthy are frugal. > [quoted text clipped - 9 lines] > > Nothing wrong with that. ~^ beancounter ~^ - 27 Jul 2006 18:24 GMT "Sam Walton was known to drive an older pickup"
and i would bet dollars to doughnuts he had a trusted mechanic.....
> Many people who are wealthy are frugal. > [quoted text clipped - 9 lines] > > Nothing wrong with that.
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