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Car Forum / Volvo Cars / December 2006

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What is Volvo Lifetime guarantee

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Ken - 28 Nov 2006 12:06 GMT
I have posted about a hollow noise from the rear end of my S60. The main
dealers have said problem in exhaust but live with it as otherwise in
excellent condition and new one is £500. A friend has said when he used to
own Volvos they had a 'lifetime guarantee on the car/parts and if something
went within its expected life Volvo would effect a repair but at a lower pro
rata rate.

Is this true and does it still apply or did they drop the scheme?

Ken
Roadie - 28 Nov 2006 14:26 GMT
> I have posted about a hollow noise from the rear end of my S60. The main
> dealers have said problem in exhaust but live with it as otherwise in
[quoted text clipped - 6 lines]
>
> Ken

I haven't heard of a lifetime warranty on Volvo or any other car.  I
would be very surprised if a car maker would take on such an open ended
liability.
Ken - 28 Nov 2006 17:24 GMT
Ken wrote:
> I have posted about a hollow noise from the rear end of my S60. The main
> dealers have said problem in exhaust but live with it as otherwise in
[quoted text clipped - 8 lines]
>
> Ken

I haven't heard of a lifetime warranty on Volvo or any other car.  I
would be very surprised if a car maker would take on such an open ended
liability.

It is something like this. Volvo say a part should last for 10 years but
fails in 5 so only charges half the repair rate but may be half the part
rate and full labour rate?

Ken
Roadie - 28 Nov 2006 18:13 GMT
> Ken wrote:
> > I have posted about a hollow noise from the rear end of my S60. The main
[quoted text clipped - 17 lines]
> fails in 5 so only charges half the repair rate but may be half the part
> rate and full labour rate?

I have not heard of this kind of warranty.  

> Ken
Ken - 28 Nov 2006 18:25 GMT
Ken wrote:

> > I have posted about a hollow noise from the rear end of my S60. The main
> > dealers have said problem in exhaust but live with it as otherwise in
[quoted text clipped - 17 lines]
> fails in 5 so only charges half the repair rate but may be half the part
> rate and full labour rate?

I have not heard of this kind of warranty.

I'll give the Main Dealer a call tomorrow????

Ken
John Robertson - 05 Dec 2006 11:11 GMT
> Ken wrote:
>>
[quoted text clipped - 24 lines]
>
> Ken

Being as tight as I have been known to drill a small hole where the
rattle is or in the small hole,then pump it with a reasonable amount of
silastic which cures the leak or rattle and if done neatly is
undetectable .But dont run with a leak as carbon monoxide is lethal .
Gary Heston - 29 Nov 2006 00:21 GMT
>> I have posted about a hollow noise from the rear end of my S60. The main
>> dealers have said problem in exhaust but live with it as otherwise in
>> excellent condition and new one is £500. A friend has said when he used to
>> own Volvos they had a 'lifetime guarantee on the car/parts and if something
>> went within its expected life Volvo would effect a repair but at a lower pro
>> rata rate.

>> Is this true and does it still apply or did they drop the scheme?

>I haven't heard of a lifetime warranty on Volvo or any other car.  I
>would be very surprised if a car maker would take on such an open ended
>liability.

I think Rolls-Royce had something of the sort many years ago, but have
never heard of one for a Volvo. If it exists, I'd like to talk to them
about some things on my '72 145...

Gary

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Gary Heston  gheston@hiwaay.net   http://www.thebreastcancersite.com/

Astronomers have developed a definition of "planet" which excludes Pluto.
I'm developing a definition of "scientist" which excludes astronomers.

klh in VA - 29 Nov 2006 22:46 GMT
>  
>
[quoted text clipped - 22 lines]
>Gary
>  

At least there was such a lifetime guarantee on exhaust systems during
the life of my 1985 745! However the catch was that it applied only the
replacement system, you had to pay for the replacement system and then
volvo guaranteed the replacements to that, ala midas. if volvo installed
the first replacement, then successors includor also. in my case, i bout
the first one and installed it so when it needed replacement, i simply
exchanged the muffler and pipes and they gave me the new one.

my 98 v70XC has 95k us miles and exhaust system seems to be ok. i
suspect if this s60 has an exhaust resonance replacing the exhause will
only give a new one with a similar sound?

[us miles because it is a little known factoid that sweden also has
miles, eg, my swedish ford service booklet has service for 7500 mil
which actually is 75 000km, i guess it conserves ink by not printing all
those zeroes in ads and documents?]
Bill - 02 Dec 2006 13:47 GMT
> I have posted about a hollow noise from the rear end of my S60. The main
> dealers have said problem in exhaust but live with it as otherwise in
[quoted text clipped - 6 lines]
>
> Ken

It certainly used to apply in the UK in the early 90s. But there were a
number of catches, including that you had to have proof that the car had
been serviced by a Volvo main dealer at the specified intervals
throughout the car's life to date, and (from what I remember) all spares
used were genuine Volvo parts. Also I think the guarantee covered only
parts, not labour (which, of course, had to be carried out by a dealer
not to invalidate the lifetime guarantee). The conditions caused so much
hassle with Volvo owners who just slightly overran the service interval
and thus lost the guarantee that in the end Volvo dropped the scheme.

Bill
 
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